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NHTSA ID Number: 10201717

Manufacturer Communication Number: KC-2149

TSB/Document Date: 2021-10-01


Summary

Particulate Matter (PM) Sensor Troubleshooting Guide - US14+OBD16 And Newer Emissions


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TSB/Document ID: KC-2149

Replacement Service Bulletin Number:

MFR Communication Date: 2021-09-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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9/28/21, 11:31 AM

Article

Particulate Matter (PM) Sensor Troubleshooting
Guide - US14+OBD16 And Newer Emissions

This guide should be used to determine if the PM sensor should be replaced based on the DTC(s)
present on a readout.

Replacement Information
IMPORTANT
The PM Sensor is a smart sensor that reads solid matter (particulates) instead of a gas like most other
smart sensors. Because of this care must be given when handling these sensors.
• Handle with extreme care. Sensors contain a ceramic element that is fragile.
• Never use a lubricant on the sensor threads or tip.
• Proper Orientation of the sensor is required.

• Replacement instructions can be found under the Service tab in Impact.
• DO NOT CUT THE HARNESS when initially attempting to remove the sensor. A 22 mm Oxygen
Sensor socket should be used first to keep the harness intact.

• If damage to the threads occurs when removing the sensor, replace the bung as outlined in FSB 258039 SCR Fittings, One Box, Replacement. PM, NOx and Temperature Sensor Fittings, found under the
service tab in Impact.
• If multiple PM sensor failures have been experienced, check for water damage as outlined in FSB
284-069 Exhaust Particulate Sensor, Repair (2017 Vehicles), found under the service tab in Impact.

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Repair Instructions

REPLACE the sensor for any active and/or confirmed codes appearing on a DTC readout that are
included in the chart below.

Fault Code

Fault Description

P103100

Particulate Matter Sensor Clogged Tip

P103200

Particulate Matter Sensor Removed from Exhaust

P24AE13

Particulate Matter Sensor

P24AF00

Particulate Matter Sensor Circuit Range/Performance

P24B000

Particulate Matter Sensor Circuit Low

P24B100

Particulate Matter Sensor Circuit High

P24B313

Particulate Matter Sensor Heater Control Circuit Open

P24B492

Particulate Matter Sensor Heater Control Circuit Range/Performance

P24B500

Particulate Matter Sensor Heater Control Circuit Low

P24B700

Particulate Matter Sensor Heater Resistance

P24D100

Particulate Matter Sensor Regeneration Incomplete

P24DA00

Particulate Matter Sensor Exhaust Sample Error Bank 1

P24FC00

Particulate Matter Sensor Heater Control Circuit Driver Current/Temperature Too High

P2AB047

Particulate Matter Sensor Processor

DO NOT REPLACE the sensor for any of the codes in the chart below. The sensor is not the failed
component and diagnosis should be performed to find the root cause.

Fault
Code

Probable Source

Fault Description

P103400

Particulate Matter Sensor System Voltage
Too High

Power supply

P24D000

Particulate Matter Sensor Supply Voltage
Circuit Low

Power supply

U02A300

Lost Communication With PM Sensor

Wiring harness and connectors

P200200

Diesel Particulate Filter Efficiency Below
Threshold (Bank 1)

Diesel Particulate Filter (DPF) damaged
Engine Control Module (EMS) software
update required

Tags

volvoeBay logo

; Live UI

p200200

mackeBay logo
p103100

p103400
p103200

p24d000

u02a300

p24ae13

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p24af00

p24b000

p24b100

p24b313

p24b492

p24da00

p24fc00

p2ab047

p24b500

p24b700

p24d100

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