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NHTSA ID Number: 10201507

Manufacturer Communication Number: A8721162041717_7

TSB/Document Date: 2021-10-05


Summary

This informational bulletin details on how to get a GFF test plan for A/C compressor replacements.


87 GFF test plan required for A/C compressor replacements regardless of concern
87 21 16 2041717/7 September 14, 2021. Supersedes Technical Service Bulletin Group 87 number 19-91 dated
June 21, 2019 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

All

2010 - 2022

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

7

-

Revised header (Added Model Year 2022)
Revised Service (Clarification of test plan location in ODIS including BEV
and PHEV vehicles)
Revised Service (Remove TAC contact requirement)

6

06/21/2019

Revised header (Removed AudieBay logo e-tron quattro)

5

07/25/2018

Revised header (Added MY2019 - 2021 vehicles)
Revised Service (Updated Note)

This bulletin applies to any repair that requires replacement of the air conditioning compressor.

Technical Background
Any replacement of A/C compressors—regardless of the reason for failure—must include an ODIS GFF cooling
performance test plan (Function Test Log version) of the A/C system with documentation of the recovered
refrigerant volume. This GFF test plan requirement is mandatory without exception.

Production Solution
Not applicable.

Page 1 of 4
© 2021 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Service
Before replacing the A/C compressor, run the ODIS GFF test plan. The test plan is in various locations in the
navigation depending on the vehicle being serviced. Since the A/C cooling performance test is a ‘function test’ it
is generally found by navigating to sub-headers such as ‘functions’, ‘other functions’ or ‘general function tests’ in
either 08 - Heating and Air Conditioning Electronics or in C5 – Thermal Management Control Module in the case
of BEV and PHEV vehicles. The test plans are generally navigated in the following examples:
Vehicles with 08 - Heating and Air Conditioning Electronics:
1. Navigate to the Guided Functions tab of the diagnosis program, Select 08 – Front A/C display control head –
E87- >> 08 Heating/Air Conditioning Electronics, functions >> 08-Other Functions.
Skip to Step 2.
Or
1. Navigate to the Test plan tab of the diagnosis program, Select Body >> Heating / Air Conditioning >> 01 –
On Board Diagnostic (OBD) capable systems >> 08 Climatronic control module, functions J255 >> 08General function tests.
Skip to Step 2.
BEV Vehicles with C5 - Thermal Management Control Module:
1. Navigate to Diagnostic capable system >> 00C5 - Thermal Management Control Module -J1024- >> 00C5 Thermal management control module, functions >> 00C5 - Basic Setting >> 00C5 - Basic setting complete.
Skip to Step 2.
PHEV Vehicles with C5 - Thermal Management Control Module:
1. Navigate to Body >> Heating / Air Conditioning >> 01 - On Board Diagnostic (OBD) capable systems >> C5 Thermal Management Control Module -J1024- >> 00C5 – Thermal management control module, functions
>> 00C5 - Basic Setting >> 00C5 - Basic setting complete.
2. Once the function test has been added to the list of “Tests in current test plan” select “Vehicle is not cooling”.
3. The cooling system performance test plan can then be completed following the prompts.
4. If the A/C performance test returns “No malfunctions”, then no repairs are needed. The system is operating
properly.
If the A/C performance test returns a malfunction, perform diagnosis and repair the system as needed. If the
compressor is found to be faulty according to the test plan and is replaced please:
 Upload a final protocol of the Diagnostic Log to GFF Paperless.
 Print out and attach the “Function Test” version of the diagnostic log to the replaced compressor for return
to the WPRC. It is not necessary to print and attach the complete diagnostic log. Only the test plan
section is required.

Page 2 of 4
© 2021 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Note:
As previously mentioned the cooling performance test plan is in various locations in the navigation depending on
the vehicle and equipment level. This variation in test plan location does not in any way waive the requirement
for this test plan to be run before an air conditioning compressor is replaced. If the test plan is missing or cannot
be found in ODIS please file an ODIS Feedback.
Note:
All other applicable bulletins apply. See TSB 2035582: 87 A/C compressor replacement for information on
required documentation of recovered refrigerant volume up to and including MY2017.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

8734

Damage Code:

0016

Diagnostic Time:

GFF

0150 0000

Time stated
on the
diagnostic
protocol (Max
100 TU)

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

Claim Comment:

As per TSB #2041717/7

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2035582, 87 A/C compressor replacement.

Page 3 of 4
© 2021 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

All parts and service references provided in this TSB (2041717) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

Page 4 of 4
© 2021 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

1

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TSB/Document ID: A8721162041717_7

Replacement Service Bulletin Number:

MFR Communication Date: 2021-09-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER

MFR Component System:

MFR Component Subsystem:


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