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NHTSA ID Number: 10201185

Manufacturer Communication Number: 2064321/1

TSB/Document Date: 2021-09-08


Summary

Bentayga - Rear Jacking block fixings missing (SC 21/32). Technical background: The left and right hand rear jacking blocks are required to be fitted during the PDI process. The blocks are secured to the body using (x2) fixings per side. A small batch of kit bags were not supplied with any fixings (x4) in total. Remedy: Left and right hand rear blocks to be fitted using N911 512 01 (x4)


Field campaign
Topic
Market
area

Bentayga - Rear Jacking block fixings missing (SC 21/32)
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VWeBay logo Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 BentleyeBay logo Japan (6E03),Korea, (South) E08 BentleyeBay logo South Korea
(6E08),United Arab Emirates E06 BentleyeBay logo Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 BentleyeBay logo USA and rest America (6E05)
BentleyeBay logo

Brand
Transaction 2064321/1
No.
Campaign EC14
number
Note
Type
US code

Vehicle data
Bentayga
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V1* 2021 E
*
*
*
Chas is numbers
Manufacturer Filler Type Filler MY Factory From To
Prod from Prod to
SJA
*
*
*
*
C
037625 038337

Documents
Document name
master.xml
sc2132vinlist.pdf

EC14
Bentayga - Rear Jacking block fixings missing (SC 21/32)

Notes

Transaction No.: 2064321/1

Repair instructions

Technical background
The left and right hand rear jacking blocks are required to be fitted during the PDI process.
The blocks are secured to the body using (x2) fixings per side (Figure 1)

Figure 1
A small batch of kit bags were not supplied with any fixings (x4) in total

Remedy
Left and right hand rear blocks to be fitted using N911 512 01 (x4)

Customer notification
The instructions within this document should be conducted during the PDI procedure. Your sales departments should also be informed to allow
any applicable vehicles to be repaired immediately

Warranty accounting instructions
Warranty type
790
Damage service number EC14
Damage code
0066
Labour
Labour operation code 68 91 41 00 (Use 99 index until 16/09/21)
Time
10 TU
Criteria
01

Genuine parts
Rear jacking block fixings (x4) N911 512 01

Parts supply
The required replacement parts must be ordered from Bentley Motors Limited Crewe or through your regional Bentley parts distribution centre

Parts despatch control
Not applicable

Repair instructions
Technical background
The left and right hand rear jacking blocks are required to be fitted during the PDI process.
The blocks are secured to the body using (x2) fixings per side (Figure 1)

Notes

Figure 1
A small batch of kit bags were not supplied with any fixings (x4) in total

Check
If the vehicle is not already listed as repaired in the “Repair history” (in Elsa Pro) refer to the Identification section and check for the presence of
the left and right hand fixings (x4) in total
Should neither be evident (“Repair history” or applicable paint marks) carry out the required work in accordance with these instructions

Genuine parts
Rear jacking block fixings (x4) N911 512 01

Work
1) Referring to the Maintenance section within Elsa pro - Fit the left and right hand rear jacking blocks using the fixings (see Genuine parts
section)

Identification
The presence of the left and right hand rear jacking blocks in conjunction with the fixings confirms the Service Campaign is complete

Repair instructions Notes

SJAAL14V7MC037625
SJAAL14V9MC037626
SJAAL1ZV1MC037628
SJAAJ2ZV9MC037629
SJAAL14V0MC037630
SJAA514VXMC037631
SJAAD14V8MC037632
SJAA534V0MC037634
SJAA514V7MC037635
SJAAL14V3MC037637
SJAA414V9MC037638
SJAA514V4MC037639
SJAAD14V7MC037640
SJAA514V2MC037641
SJAAJ2ZV1MC037642
SJAA514V6MC037643
SJAAL34V6MC037644
SJAAM2ZVXMC037646
SJAA514V3MC037647
SJAAB14V4MC037648
SJAA514V7MC037649
SJAA514V3MC037650
SJAA314V8MC037651
SJAA514V7MC037652
SJAAL14V3MC037654
SJAAN14V2MC037655
SJAAL1ZV6MC037656
SJAAL14V9MC037657
SJAAM2ZV6MC037658
SJAAM2ZV8MC037659
SJAAL14V0MC037661
SJAAD14V6MC037662
SJAAD14VXMC037664
SJAA314V1MC037667
SJAAR2ZV7MC037668
SJAAM2ZV0MC037669
SJAAN1ZV8MC037670
SJAA314V3MC037671
SJAAL14V5MC037672
SJAAL14V7MC037673
SJAAM2ZV4MC037674
SJAA314V0MC037675
SJAAM2ZV8MC037676
SJAAL34VXMC037677
SJAAN1ZV2MC037678
SJAAL14V8MC037679
SJAA514V1MC037680
SJAAM2ZV1MC037681
SJAA414V1MC037682
SJAAR2ZV3MC037683
SJAAB14V8MC037684
SJAAD14V7MC037685
SJAA414V9MC037686
SJAAM2ZV2MC037687
SJAA514V6MC037688
SJAAL14V0MC037689
SJAA514V4MC037690
SJAAD14V2MC037691
SJAA414V4MC037692
SJAAM14V6MC037693
SJAAL14V6MC037695
SJAAD14V1MC037696
SJAAR2ZV3MC037697
SJAAL14V1MC037698
SJAA414V7MC037699
SJAAM14VXMC037700
SJAAL14V8MC037701
SJAA514V7MC037702
SJAA514V9MC037703
SJAAD14V6MC038021

SJAAM2ZV9MC037704
SJAAM2ZV2MC037706
SJAAL1ZVXMC037708
SJAAB14V7MC037711
SJAAM2ZV8MC037712
SJAAL14V4MC037713
SJAA534V9MC037714
SJAA314V8MC037715
SJAAR2ZV5MC037717
SJAAM14V7MC037718
SJAA514V2MC037719
SJAAL14V3MC037721
SJAA314V7MC037723
SJAAD14V2MC037724
SJAAM2ZV6MC037725
SJAA514VXMC037726
SJAA514V1MC037727
SJAA314V6MC037728
SJAAL1ZV3MC037730
SJAA514V3MC037731
SJAAL1ZV9MC037733
SJAAL14V1MC037734
SJAAM14V7MC037735
SJAAM2ZV0MC037736
SJAAM2ZV2MC037737
SJAAM2ZV4MC037738
SJAA514V8MC037739
SJAA514V4MC037740
SJAAL14V9MC037741
SJAA514V8MC037742
SJAA414V6MC037743
SJAAL14V4MC037744
SJAAD14VXMC037745
SJAA534V2MC037747
SJAA514V9MC037748
SJAAM2ZV9MC037749
SJAA414V3MC037750
SJAA514V9MC037751
SJAA514V0MC037752
SJAA514V2MC037753
SJAA414V0MC037754
SJAAL14V9MC037755
SJAAL14V0MC037756
SJAAD14V6MC037757
SJAAM2ZV1MC037759
SJAAM2ZV8MC037760
SJAAD14V8MC037761
SJAAL1ZV5MC037762
SJAAM2ZV3MC037763
SJAA314VXMC037764
SJAAL1ZV4MC037767
SJAAR2ZV0MC037768
SJAA514V6MC037769
SJAA514V4MC037771
SJAAM2ZV4MC037772
SJAAM4ZV1MC037773
SJAAL1ZV1MC037774
SJAAD14V8MC037775
SJAAN14V3MC037776
SJAAD14V1MC037777
SJAAM2ZV5MC037778
SJAA414V1MC037780
SJAA514V7MC037781
SJAAL14V1MC037782
SJAAD14V7MC037783
SJAAD14V9MC037784
SJAAR2ZV0MC037785
SJAA514V6MC037786
SJAA514V8MC037787
SJAA514V5MC038069

SJAAD14V6MC037788
SJAA314V4MC037789
SJAAR2ZV4MC037790
SJAAD14V6MC037791
SJAAL14V4MC037792
SJAAL14V6MC037793
SJAAR2ZV1MC037794
SJAAD14V3MC037795
SJAAM2ZV7MC037796
SJAAR2ZV7MC037797
SJAA534V8MC037798
SJAA514V4MC037799
SJAAD14V3MC037800
SJAA514V9MC037801
SJAAN14V0MC037802
SJAAD14V9MC037803
SJAAR2ZV0MC037804
SJAAD14V2MC037805
SJAA314V0MC037806
SJAAL1ZV3MC037808
SJAA514VXMC037810
SJAAM2ZVXMC037811
SJAAD14VXMC037812
SJAAD14V1MC037813
SJAAD14V3MC037814
SJAAM4ZV2MC037815
SJAA514V0MC037816
SJAAD14V9MC037817
SJAAL1ZV6MC037818
SJAAR2ZV2MC037819
SJAAD14V9MC037820
SJAAL1ZV8MC037822
SJAAM2ZV6MC037823
SJAAD14V6MC037824
SJAAL1ZV3MC037825
SJAAM2ZV1MC037826
SJAAM2ZV3MC037827
SJAAL1ZV9MC037828
SJAAN14V9MC037829
SJAAL1ZV7MC037830
SJAAR2ZV3MC037831
SJAAD14V5MC037832
SJAAR2ZV7MC037833
SJAAM2ZV0MC037834
SJAAL14V7MC037835
SJAAL34V4MC037836
SJAAD14V4MC037837
SJAAN14VXMC037838
SJAA314V4MC037839
SJAAD14V4MC037840
SJAAD14V6MC037841
SJAAD14V8MC037842
SJAA514V3MC037843
SJAAL14V8MC037844
SJAAD14V3MC037845
SJAAD14V5MC037846
SJAAL14V3MC037847
SJAAL14V5MC037848
SJAAR2ZV0MC037849
SJAAD14V7MC037850
SJAAD14V9MC037851
SJAAM2ZV4MC037853
SJAAM14V4MC037854
SJAAD14V6MC037855
SJAAM2ZVXMC037856
SJAA514V3MC037857
SJAAD14V3MC037859
SJAA514V3MC037860
SJAAL1ZV7MC037861
SJAAD14V0MC038144

SJAAM2ZV5MC037862
SJAAJ2ZV6MC037863
SJAAD14V7MC037864
SJAA514V4MC037866
SJAAR2ZV2MC037867
SJAAD14V4MC037868
SJAAL1ZV8MC037870
SJAAR4ZVXMC037871
SJAAL14V2MC037872
SJAAN14V3MC037874
SJAAD14V1MC037875
SJAAM2ZV5MC037876
SJAAM14V5MC037877
SJAAD14V7MC037878
SJAAD14V9MC037879
SJAAD14V5MC037880
SJAAR2ZV7MC037881
SJAAM2ZV0MC037882

12

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TSB/Document ID: 2064321/1

Replacement Service Bulletin Number:

MFR Communication Date: 2021-08-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


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