NHTSA ID Number: 10201140
Manufacturer Communication Number: B110221
TSB/Document Date: 2021-09-07
Summary
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS/REPAIR
Timing Chain Module Overview
Replace the following components in the
illustration.
#1 – Timing chain
#2 – Chain tensioner and guide rail
#3 – Slide rail
#4 – Sprocket
#5 – Chain tensioner with seal
These parts are found in the new parts kit
P/N 11 31 5 A19 AA2. See Parts Information.
Important Repair Instruction Information:
When the high-pressure line connections (1)
are released, then the line (2) must be
replaced.
This high-pressure line must be replaced and
cannot be re-used.
Refer to Repair Instruction 13 53 180 “Replace
pressure line” for more details.
Refer to ETK using the VIN of the vehicle the
proper part number.
PARTS INFORMATION
Please refer to the weekly Parts Matrix for ordering information. P/N 11 31 5 A19 AA2 is kit part number
consisting of many parts.
Part Number
11 31 5 A19 AA2
Description
Set Timing Chain (Kit)
The Kit includes (Do not order these parts separately):
Chain drive for oil pump
Timing chain
Quantity
1
Copyright ©2021 BMW of North America, Inc.
10/16
8/3/2021
Refer to EPC
Refer to EPC
Refer to EPC
Refer to EPC
11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS/REPAIR
Chain tensioner and timing chain guide rail
Sprocket for crankshaft
Timing chain slide rail
Chain tensioner with gasket ring
Collar screw
Gasket set, cylinder head cover
Seal flange for VVT motor
Crankshaft Collar Screw
Bearing bolts for the guide rails
Oil pump collar screws
Screw plugs with gasket rings
Fuel feed line
Profile gasket oil sump
Engine oil filter kit
Washer – Manual transmission vehicles only – Enter the
vin number into ETK to determine the requirement.
1
1
1
1
(if applicable)
Refer to the ETK and the applicable repair instructions for other one-time use fasteners and/or component
information regarding additional or replacement screws, gaskets, and seals that need to be installed and
claimed.
Bulk Materials - Sublet
Part Number (P/N)
Billing P/N (10ths)
See SI B11 01 21
N/A
Description
Engine oil (0W-30 - 6 x 1 Liter
case)
Quantity
Up to 6 liters
Or:
See SI B11 01 21
Engine oil (0W-30 – 209-liter
drum)
Up to 5.3 liters
Or:
See SI B11 01 21
See SI B11 01 21
Engine oil (0W-30 – Tank
Delivery- Liters
Up to 5.3 liters
And:
82 14 1 467 704
N/A
As needed
*Replacing drained quantity with a 50/50 antifreeze/water solution.
WARRANTY INFORMATION
For eligible vehicles that have not exceeded the previous engine timing chain/oil pump drive chain module 7/70
extended limited warranty coverage, please refer to SI B11 03 17.
For eligible vehicles beyond 7/70 limited warranty extension, qualifying N20 and N26 vehicle’s timing chain
module, oil pump drive chain module, or consequential engine replacement repairs are covered under the terms
of the applicable CPO coverage.
Eligible Class Vehicles that are beyond the 7 year/70,000 Mile Extended Limited Warranty (B11 03 17)
and/or are without or have expired CPO coverage
Class Members’ Class Vehicles’ timing chain and oil pump drive chain modules (N20, N26) and the engine (if
damaged due to a failure of the timing/oil pump drive chain module) have the component-specific coverage
described below.
This applies to eligible US-specification BMW Class Vehicles (noted above) that are registered, operated, and
have their covered repair performed by an authorized BMW center in the United States (including Puerto Rico).
Copyright ©2021 BMW of North America, Inc.
11/16
8/3/2021
11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS/REPAIR
Limitation
For eligible Class Vehicles beyond 7/70, under the terms of this Settlement, only one
Prospective Repair Program repair per VIN is permitted (Diagnosis or Diagnosis/Repair),
although recovery under the Prospective Repair Program does not affect the Class Member’s
eligibility to recover under the Reimbursement Program (Refer to the attached notice for more
information, Page 5).
The diagnosis and repair procedures described in this bulletin are subject to the corresponding vehicle eligibility
requirements, limitations, and exclusion criteria that apply to all repairs and BMW
claim submissions.
The existing limited warranty coverage for the whole vehicle and other components has not changed.
Non-Qualifying Repairs
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to repairs that
were performed using (including those repairs that result from using) non-genuine BMW parts and/or used
BMW passenger car or light truck parts.
Qualifying Repairs Claim Submissions (as determined by the vehicle’s original in-service date)
Claim the applicable work with the Defect Code(s) and labor operations provided below that apply.
Diagnosis (100 Percent, one-time)
Within the coverage limits below that apply to the vehicle, the timing chain and oil pump drive chain module
diagnosis are coverage at 100 percent, one time only.
Repair Required after Diagnosis (the applicable Matrix below applies, also one-time)
Up to one year after the Effective Date of the Settlement (SI B11 02 21)
From June 30th, 2021, to and including June 29th, 2022 (Repair order/claim date – see
below)
Class
BMW
’s
Vehicle Mileage, Regardless of Years in Service
Member’s
Contribution
Contribution
Up to 70,000 miles
N/A
100%
0%
From 70,001 to 80,000 miles N/A
75%
25%
From 80,001 to 90,000 miles N/A
55%
45%
From 90,001 to 100,000
N/A
40%
60%
miles
Over 100,000 miles
N/A
Not Eligible for Relief
Or:
One year after the Effective Date of the Settlement (SI B11 02 21)
On or after June 30th, 2022 (Repair order/claim date – see below)
Vehicle Mileage and Years in Service
Less than 70,000 miles and 7 years in service
From 70,001 to 80,000
And more than 7 years (84 mos)
miles, or less than 70,000
and less than 8 years (96 mos)
in service
miles
From 80,001 to 90,000
And less than 8 years (96 mos)
Class
Member’s
Contribution
Refer to SI B11 03 17
BMW’s
Contribution
75%
25%
55%
45%
Copyright ©2021 BMW
of North America, Inc.
12/16
8/3/2021
11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS/REPAIR
miles
From 90,001 to 100,000
miles
Over 100,000 miles
in service
And less than 8 years (96 mos)
in service
Or over 8 years or more in
service
40%
60%
Not Eligible for Relief
Reimbursement for this Action will be via normal claim entry utilizing the applicable work package information
below, and when required, the part numbers listed above that apply.
Plus work
Main
work
The vehicle is already in the workshop for another repair.
The vehicle arrives at your center for the issue and repair work covered under the
terms and conditions described in this bulletin (No other Main work will be
performed/claimed during this workshop visit).
Only one Main labor operation can be claimed per workshop repair visit (one or more claim submissions, if
applicable).
Defect Code:
1131900300
E84 E89 F1x F2x F3x N20 N26 Engine Timing Chain and
Oil Pump Drive Chain Modules Diagnosis
No Repair is Necessary: The vehicle is connected and diagnosed with the elongation test plan – Result
Passed – Continue with diagnosis with frequency test – Result Passed
Work Pkg
Labor Operation Description
Labor Allowance
#1
00 70 994
Diagnosis Timing Chain and Diagnosis Oil
Pump Chain (Results are OK, no parts
replacement required) (Plus work –
Vehicle already in the workshop)
Or:
---
---
---
#2
00 70 432
Diagnosis Timing Chain and Diagnosis Oil
Pump Chain (Results are OK, no parts
replacement required) (Main work)
10 FRU
8 FRU
And, if the:
Results of the Test Plan are Inconclusive, or the Engine is Inoperable
Labor Operation Description
Labor Allowance
00 58 677
Refer to AIR
Submit the TSARA Hotline case and wait for a response
Or, a:
Repair is Necessary: The vehicle is connected and diagnosed with the elongation test plan only – Result
Failed (Perform repair under DC 1131900400 and the apply matrix)
Work Pkg
Labor Operation Description
Labor Allowance
#3
00 70 995
Vehicle test, measuring timing chain for
elongation test plan (Result is NOT OK for
the timing chain, parts replacement
5 FRU
required) (Plus work – Vehicle already in
the workshop)
Or:
---
---
---
#4
00 70 433
Vehicle test, measuring timing chain for
7 FRU
Copyright ©2021 BMW of North America, Inc.
13/16
8/3/2021
11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS/REPAIR
elongation test plan (Result is NOT OK for
the timing chain, parts replacement
required) (Main work)
Repair is Necessary: The vehicle is connected and diagnosed with the elongation test plan – Result Passed –
Continue with diagnosis with frequency test – Result Failed (Perform repair under DC 1131900400 and the
apply matrix)
Work Pkg
Labor Operation Description
Labor Allowance
#5
00 70 994
Diagnosis Timing Chain and Diagnosis Oil
Pump Chain (Result is NOT OK for the oil
pump chain, parts replacement required) 8 FRU
(Plus work – Vehicle already in the
workshop)
Or:
---
---
00 70 432
Diagnosis Timing Chain and Diagnosis Oil
Pump Chain (Result is NOT OK for the oil
10 FRU
pump chain, parts replacement required)
(Main work)
#6
---
And, with
Work Package #3, 4, 5 or 6:
Qualifying Repairs - Claim Submission (Labor/Parts/Sublet at the Matrix’s Reimbursement Percentage
that applies)
Defect Code:
E84 E89 F1x F2x F3x N20 N26 Engine Timing Chain And
Oil Pump Drive Chain Modules Repair (Matrix applies)
1131900400
Labor Operation Description (Associated work)
00 62 987
Replace the oil pump chain module and timing chain
module (includes replacing the engine oil, the engine oil
filter, a wheel alignment check and adjustment is NOT
necessary) (Plus work – Vehicle already in the workshop)
Labor Allowance
Refer to AIR
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)
See the sublet
Sublet Code
reimbursement
4
calculations below
Reimbursement for the repair-related bulk materials (Do not
use the BMW part numbers for claim submission)
Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part numbers)
is at the dealer net price amount for the quantities used plus your center’s handling.
BMW Antifreeze/Coolant: Claim the corresponding sublet dollar amount for the quantity needed to replace what
was drained with a 50/50 coolant/water solution.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Copyright ©2021 BMW of North America, Inc.
14/16
8/3/2021
11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS/REPAIR
Alternate Transportation Procedure - Timing Chain and Oil Pump Drive Chain Module Repair Related
If a vehicle that is covered by this Class Action requires a timing chain/oil pump chain replacement, BMW NA
will cover the cost of up to 3 days car rental.
Where possible, please schedule these repairs early in the week. BMW NA will not pay any
expenses for weekend car rental days (Monday through Friday only).
Car rentals related to diagnosis only cases (no repair required) will not be reimbursed.
Prior AAM Field Authorization (FAS) is not required.
A rental car is purely a goodwill gesture and is not part of the Class Action Settlement.
Please refer to the attachment for more information including the per-day car rental allowance.
Consequential Repair(s) (RO and Claim Comments Required)
When additional work and/or parts are required as a direct result of addressing the issue and/or performing the
repair outlined in this Service Information bulletin:
Claim the corresponding items under the Defect Code for diagnosis (labor only) and/or the Defect
Code for the repair as applicable.
Explain the reason for this consequential repair work (the why and the what) on the repair
order and in the claim comments section.
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your
diagnosis work time, job/repair work time (WT), RO/Claim WT and/or repair explanation procedures, unless
otherwise required by State law.
BMW Maintenance Program (In conjunction with a Timing/Oil Pump Drive Chain Repair)
If the vehicle has an active maintenance program and the Engine oil Service task shows Recommended, Due
or Bundling Eligible (BE), then:
Perform the Engine oil Service task; and
Reset the CBS data.
Create an additional RO line item to perform and claim the maintenance task Standard Scope (Main flat rate
labor operation code 00 00 105 under DC 85 99 05 01 MP).
Claim and submit for only the engine oil and filter part numbers under the BMW
Maintenance Program engine
oil service Defect Code
Be sure to also perform and claim any other required connected maintenance service tasks.
Claim the timing/oil pump drive chain module diagnosis and repair-related work tasks using the Plus
code operations.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries
Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat that’s
available in the Warranty Documentation Portal or through IDS by selecting
Coverage, Policy, Coding Questions and Mileage Corrections
Submit an IDS ticket to the Parts Department
Supporting Materials
picture_as_pdf B110221 N20_N26 TC Gelis v BMW_CF_Notice.pdf
picture_as_pdf B110221 Timing Chain Class Action_Rental.pdf
Copyright ©2021 BMW of North America, Inc.
15/16
8/3/2021
11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS/REPAIR
Videos
11 01 21
Copyright ©2021 BMW of North America, Inc.
16/16
Attachment to SI B11 02 21
July 2021
United States District Court
for the District of New Jersey
Gelis Claims Administrator
c/o Rust Consulting ‐ 7080
PO Box 14
Minneapolis, MN, 55440‐0014
FOR OFFICIAL USE ONLY
IMPORTANT LEGAL MATERIALS
01
*clmnt_idno*
UAA
Page 1 of 2
Claimant Identification Number:
If you are a current or former owner or lessee of a model-year 2012 to 2015 BMW vehicle, you could get benefits from
a class-action settlement.
A federal court has authorized this notice. This is not a solicitation from a lawyer.
•
A nationwide settlement has been reached in a class action lawsuit against BMW of North America, LLC,
entitledGelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC, Civil Action
No. 2:17cv-07386, involving the timing chain and oil pump drive chain modules in certain model-year 2012 to 2015
BMW
vehicles.
•
The Settlement provides an opportunity to be reimbursed for certain past expenses and covered for certain
futurerepairs.
SAMPLE
*7080*
*CF*
*RUST*
This form must be submitted or postmarked on or within 30 days of the Effective Date, currently estimated to be no earlier than
March 18, 2021. Please see the settlement website to find out if the Effective Date has changed.
CLAIM FORM TO RECEIVE REIMBURSEMENT FOR ELIGIBLE PAST EXPENSES IN
GELIS v. BMW OF NORTH AMERICA, LLC
Complete this form only if you wish to make a claim for reimbursement for
eligible past expenses available under the Settlement.
PLEASE TYPE OR PRINT LEGIBLY
You must supply all of the following information in order to obtain reimbursement for
eligible past expenses under this Settlement.
Name:
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Replacement Service Bulletin Number:
MFR Communication Date: 2021-07-01
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