M1536

2021-08-27

M1536: PAN AMERICA BCM UPDATE
• Have a battery tender connected to the battery while
performing software update.

Reason for Revision
Refer to Table 1.

1610770

Table 1. Document History
Date
Revision Description
2021-08-27 Initial release

Purpose for Service Bulletin
This bulletin supersedes M1529 and M1532 and requires all
Pan America™ vehicles to have the Body Control Module
(BCM) updated to the latest software. This contains the software
from the previous update and includes a new feature to address
the ability to put the motorcycle into transport mode.

Motorcycles Affected
All 2021 Pan America RA1250 and RA1250S vehicles.

Markets Affected
All markets (except China) are affected.

Figure 1. External Power Adapter

Required Dealer Action

1610771

NOTE
Make sure that software version V21.5 or later is installed on
Digital Technician II (DT II).

1

On Tire Pressure Monitoring System (TPMS) equipped models,
the instrument module may read "–" after update. To restore
the values:
• The TPMS sensors can be put into "Drive" mode using
special tool:TPMS ACTIVATION TOOL (PART NUMBER:
HD-51794)
• Ride vehicle at a speed greater than 40 km/h (25 mph) for
20 s.
NOTE
See Figure 1. External power adapter must be plugged into
Techlink 3 (TL-3) for BCM reflash procedure to prevent
unrecoverable lockups.
• See Figure 2. The external power adapter must have an
output of at least 12 V and 1.2 A. This includes the power
adapter included with the TL-3 or the adapter for the DT II.

1.

12V and 1.2A Minimum Output
Figure 2. 12V and 1.2A Output

Special Tool: TECHLINK 3 (PART NUMBER: HD-48650-TL3)

• The vehicle battery should be fully charged prior doing the
software update.

NOTE
In the interest of preserving customer safety and satisfaction, always check for outstanding recalls whenever any motorcycle is brought into your dealership for either maintenance or service.
ROUTING

INITIAL HERE

SERVICE
MANAGER

SALES MANAGER PARTS MANAGER

WARRANTY
PROCESS
MANAGER

LEAD TECHNICIAN TECHNICIAN NO. 1 TECHNICIAN NO. 2 TECHNICIAN NO. 3 RETURN THIS TO

Table 2. Software Version
BCM Software
Calibration
Application

1436457

Version
13.22.0.2 or later
13.15.0.2 or later

During Predelivery Inspection (PDI), verify that the most
up-to-date software is installed. Check software version using
DT II. Refer to Table 2.
Special Tool: DIGITAL TECHNICIAN II (PART NUMBER:
HD-48650)

Body Control Module (BCM) Reflash Sequence
1.

Connect battery tender directly to vehicle battery (not
through battery tender lead).
a.

Verify battery is fully charged before proceeding.

Video 1.

2.

Connect TL-3 to vehicle.

Credit Procedure

3.

Connect external power to TL-3 using appropriate power
supply providing at least:

NOTE
Enter bulletin number into comment section of claim.

4.

a.

12 V

b.

1.2 A

Submit a warranty claim per Table 3 for each vehicle that
receives this update.
Table 3.

Place vehicle in Accessory mode.
a.

Press and hold trip button 5 s.

ITEM
Claim Type
Problem Part Number
Quantity
(1)

5.

Open DT II program and establish communication with
vehicle.

6.

Proceed to reflash BCM and follow on-screen directions.

Primary Labor Code
Time
Customer Concern Code
Condition Code

DATA
PRD/MC/DEM
41000678
Leave Blank
6192
0.2 h
9210
6192

(1) Download may be required

Supplemental Procedure Video
WARNING
Always review the appropriate service procedure prior to
performing it. This video is intended to supplement, not
replace, documented service procedures. Attempting
service procedures without the proper training, tools,
equipment, and manuals could result in death or injury to
you or others. This could also damage the motorcycle or
cause the motorcycle to operate improperly. (10406a)
This video is a supplement of the procedure covered in the
document. This video can only be viewed through Service
Information Portal (SIP).

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M1536