Loading...

NHTSA ID Number: 10200827

Manufacturer Communication Number: 21506

TSB/Document Date: 2021-09-02


Summary

Certain school buses may not conform to Federal Motor Vehicle Safety Standard (FMVSS) 217 – the exit opening configuration may not meet the minimum exit opening criteria.


VEHICLE RECALL 21506
© 2021 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners. 9
2
(10713)
SIGNAL SDE)

A

__ ec _|
1h GY
126H

~ 168Y |

(GROUND SNQE)

_126-6¢ \|
16 WH
_126-GH_|
16 WH

B

D

0000471556

Figure 9. Splice Kick Out Window / Cavity K / Cavity D / Cavity A

1. 10713 splice kick out window
2. Cavity A / 126B

3. Cavity D / 126H

4. Cavity K / 126-GH

31. Install overlay harness from rear cap right body connector 10700 to
Push Out Window Connector 10713.

a. __Install one end of overlay harness into cavity A5 (Figure 8, Item 2)
of Rear Cap Right Body Connector 10700 (Figure 8, Item 1).

b. Run wire down right-side of bus to kickout window splice pack.

c. Install opposite end of harness into cavity A (Figure 9, Item 2) of
Splice Push Out Window Connector 10713 (Figure 9, Item 1).

32. Starting on driver-side, install push out window overlay harness from
kick out window splice pack to newly installed emergency window.

a. Install wire 126K into cavity D (Figure 7, Item 3) of connector 10421
(Figure 7, Item 1).

b. Install wire 126-GJ into cavity J (Figure 7, Item 5) of connector
10421 (Figure 7, Item 1).

33. Connect end of overlay harness to newly installed Emergency
Window harness.

VEHICLE RECALL 21506
© 2021 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners. 10
34. On right-side install push-out window overlay harness from kick out
window splice pack to newly installed emergency window.

a. Install wire 126H into cavity D (Figure 9, Item 3) of connector 10713
(Figure 9, Item 1).

b. Install wire 126-GH into cavity K (Figure 9, Item 4) of connector
10713 (Figure 9, Item 1).

35. Connect end of overlay harness to newly installed Emergency Window
harness

36. Before installing wiring panels, turn on ignition switch. Open each
emergency window to make sure alarm operates properly.

37. Secure all overlay harnesses to main harnesses with tie straps.
38. Install all panels removed from bus.

NOTE: All surfaces must be considered dirty and must be cleaned
before applying markings. Recommended cleaning procedures for
specific surfaces are listed below.

39. Clean perimeter around newly installed emergency windows with
appropriate cleaner. Follow guidelines listed below:

a. Plastic and Glass: Saturate a clean cloth with a two to one mixture of
water and isopropyl alcohol and wipe the surface (cleaners such as
Windex may be used). Wipe surface dry with a clean, dry, lint free
cloth.

b. Painted Metals and Base Metals: Clean surfaces with solvent such
as E.I|. DuPont PreSol Cleaning Solvent 39195, Xylol, VM & P
Naphtha, or Lacquer Thinner. Dry surface with a lint free cloth
before solvent evaporates. Freshly painted surfaces must be dried
one week before application of cleaning solvent.

c. Interior Painted Surfaces: Paint must be dried one week before
application of markings. Clean area where markings are to be
applied with household cleaner such as 409. Rinse thoroughly and

dry.

d. Temperature Requirements: Air and application surface temperature
must be above 40°F (4°C) decals to respond properly.

VEHICLE RECALL 21506
© 2021 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners. 11

1

en
Figure 10. Emergency Exit Window (Outside Bus View)

Vertical reflective tape (2)

Horizontal reflective strip (above drip rail)
Emergency exit label (outside surface of bus)
Drip rail

Rub rail

Horizontal reflective tape (below rub rail)

OaRWN>

NOTE: Do not cover rivets with reflective tape.

1 2

EEREEREY Ex /

0000471506

Figure 11. Emergency Exit Window (Inside Bus View)

1. Emergency window opening instructions
2. Emergency exit label (above window)

VEHICLE RECALL 21506
© 2021 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners. 12
40.

41.

42.

43.

44,

45.

46.

47.

48.
49.

Measure distance from bottom of drip rail (Figure 10, item 4) to top of
rub rail (Figure 10, Item 5).

Cut two equal strips of reflective tape using measurement obtained in
Step 40. Install each strip of reflective tape on either side of window
(Figure 10, Item 1).

Cut two equal strips of reflective tape. Each strip must match the
placement and length of strips shown in Figure 10, Items 2 and 6.

Place first strip of reflective tape above window drip rail (Figure 10, item
2).

Place second strip of reflective tape just below window rub rail (Figure
10, Item 6).

On outside surface of bus, center and install EMERGENCY EXIT label
above reflective tape (Figure 10, Item 3).

Install interior EMERGENCY EXIT label above window (Figure 11, Item
1).

Install instruction label EMERGENCY EXIT LIFT HANDLE PUSH TO
OPEN on inside of surface of window adjacent to window handle
(Figure 11, Item 2). The instructions should be installed so that anyone
inside the bus can see and read them clearly.

Repeat steps 39 through 47 for right-side of vehicle.

Remove wheel chocks.

END OF SERVICE PROCEDURE

LABOR INFORMATION

NOTE: Technician time punches and comments must be attached to your
Recall claim when submitting in iClaim.

Operation Description Time
Number

A40-21506-1 Remove & install 2 windows; install tape & decals | 2.1 hrs.
A40-T1 Install overlay harnesses T Time

VEHICLE RECALL 21506
© 2021 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners. 13
PARTS INFORMATION TABLES

PARTS LIST FOR VEHICLES WITH TWO EXISTING EMERGENCY EXIT

WINDOWS

VINs

EB419720, EB419721

Part oe Quantity per
Number Description Bus
9233815C92 | WINDOW, PASS EMERG EXIT, RIGHT 4
2233778C92 | WINDOW, PASS EMERG EXIT, LEFT 1
3804699C1 | CAP, INTERIOR WINDOW, BUS, VERTICAL LT 4
3804700C1 | CAP, INTERIOR WINDOW, BUS, VERTICAL RH 4
3746010F91 |) LEFT WINDOW HARNESS, EMERGENCY WINDOW 4
3746335F91 | RIGHT WINDOW HARNESS, EMERGENCY WINDOW 1
2241028C1 oot GRAPHIC, EMER EXIT 2 IN DO NOT BLOCK 1 2
2204363C1 | PRODUCT GRAPHIC, "EMERGENCY EXIT" 2" BLK LTRS 2
2293718C1 RCN GRAPHIC, PULL HANDLE AND PUSH OUT TO 2
2212811C1 REFLECTIVE, 3M FLUORESCENT DIAMOND GRADE 1 IN | As Required,

WD YL 150” Roll

4099618c1 | SEAL, BUTYL 27" PASS WDW 2

VINs

KB134795, KB134796, KB134797, KB134798, KB134799, KB134800, KB134801,
KB134802, KB134803, KB134804, KB259545, KB259546, KB259547, KB259548,
KB259549, KB259550, KB259551, KB259552, KB259553, KB259554

Part Quantity per
Number Description Bus
3775824093 | WINDOW, PASS EMERG EXIT, Right 1
3775858C93 | WINDOW, PASS EMERG EXIT, Left 1
3776757C2 | CAP, BUS BODY, INTERIOR FULL 2
3746010F91 | LEFT WINDOW HARNESS, EMERGENCY WINDOW 1
3746335F91 | RIGHT WINDOW HARNESS, EMERGENCY WINDOW 1
2241028C1 RO GRAPHIC, EMER EXIT 2 IN DO NOT BLOCK 1 2
2204363C1 | PRODUCT GRAPHIC, "EMERGENCY EXIT" 2" BLK LTRS 2
PRODUCT GRAPHIC, REAR WDO INSTRUCTIONS 2
387537401 INSIDE LATCH
221281101 REFLECTIVE, 3M FLUORESCENT DIAMOND GRADE 1 IN | As Required,
WD YL 150” Roll
4099618c1 | SEAL, BUTYL 27" PASS WDW 2

VEHICLE RECALL 21506
© 2021 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

14

VINs
NB543059, NB543060, NB543061, NB543062, NB543063, NB543064
Part Quantity per
Number Description Bus
3775825C95 | WINDOW, PASS EMERG EXIT, Right 1
3775855C93 | WINDOW, PASS EMERG Ex IT, Left 1
3776757C2 | CAP, BUS BODY, INTERIOR FULL 2
3746010F91 | LEFT WINDOW HARNESS, EMERGENCY WINDOW 1
3746335F91 | RIGHT WINDOW HARNESS, EMERGENCY WINDOW 1
2941028C1 Noe GRAPHIC, EMER EXIT 2 IN DO NOT BLOCK 1 2
220436301 | PRODUCT GRAPHIC, "EMERGENCY EXIT" 2" BLK LTRS 2
PRODUCT GRAPHIC, REAR WDO INSTRUCTIONS 2
387537401 INSIDE LATCH
2912811C1 REFLECTIVE, 3M FLUORESCENT DIAMOND GRADE 1 IN | As Required,
WD YL 150” Roll
4099618c1 SEAL, BUTYL 27" PASS WDW 2
VEHICLE RECALL 21506
© 2021 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners. 15

PARTS LIST FOR VEHICLES WITH NO EXISTING EMERGENCY EXIT WINDOWS

123

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [3.30 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: 21506

Replacement Service Bulletin Number:

MFR Communication Date: 2021-08-06

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Bestseller No. 1
KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bidirectional Test Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
751 Reviews
KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bidirectional Test Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
  • Obd2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15 reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth obd2 scanner diagnostic tool ideal for diy's and private car owners
  • Bidirectional Control for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping Diy users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
  • 15 Maintenance Resets: The current version introduces 15 popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
  • Wide Compatibility CANFD & FCAeBay logo Autoauth: Compatible with GM, FordeBay logo, ToyotaeBay logo, ChryslereBay logo, HondaeBay logo, MazdaeBay logo, NissaneBay logo, MitsubishieBay logo, HyundaieBay logo, KIAeBay logo with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCAeBay logo cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase.
  • Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent AutoVIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time data. Data logging/reporting is available for playback and further analysis.
SaleBestseller No. 2
KINGBOLEN K7 Bidirectional Scan Tool 2026 OBD2 Scanner Bluetooth with Lifetime Updates, No Annual Fees, 31+ Resets, Component Matching, All System Diagnostic, CAN FD, FCA AutoAuth, Crankshaft Relearn
  • No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
  • 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for FordeBay logo, LincolneBay logo, MazdaeBay logo, Global version for 100+ brand vehicles and 17 languages, no area limit, FCAeBay logo AutoAuth
  • OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
  • Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
  • 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
SaleBestseller No. 3
KINGBOLEN K8 Pro OBD2 Scanner Bluetooth 2026 Bidirectional Scan Tool with Lifetime No Subscription Update 8'' All System Diagnostic Tool, ECU Code, 34+ Reset, CANFD&DOIP, V.A.G Guide, FCA AutoAuth
  • 【Lifetime Database & Software Updates— No Subscription Fee, No Feature Lock, Save you $399/Y】KINGBOLEN K8 Pro's software can already be permanently upgraded and used for while software of other same price product still needs annual fee of almost $400. K8 pro scanner has packed all capabilities auto technicians would ever need for repair & maintenance services: Added CAN-FD & DOIP protocol, Bluetooth Wireless Diagnosis, Bidirectional Test, ECU Online/Offline Code & Guided Functions for VWeBay logo, for AudieBay logo...34+ Restes, Autoauth for FCAeBay logo SGW, Larger 4GB+64GB memory, 12600mAh battery, 8'' touch screen with 1280 * 800 Resolution. A Kickstand can allow the tablet to sit at a comfortable angle
  • 【Newly Added CAN FD & DOIP Protocol】As Upgrade Version of Kingbolen K8, K8 Pro obd2 scanner supports CANFD and DOIP protocol, which will save you 200+ bucks as no need extra buy for special adapter. CANFD protocol suits for the latest GM(2019-), reducing the risk of undetected errors. The DoIP protocol (comes with DoIp cable) fits for 2017+ BMWeBay logo(F&G chassis), for JaguareBay logo & Land RovereBay logo after 2017, for VolvoeBay logo after 2018. Plus, K8 Pro's Memory from 2G+32G expanded to 4G+64G, update period extended from 2 years to permanent
  • 【34+ Hot Special Functions & V.A.G Guide】KINGBOLEN K8 pro bluetooth obd2 scanner covers almost all common services including Oil Reset, EPB, SAS, BMS Reset, ABS bleed, Throttle Reset, Suspension, Injector Code, Power Balance, Transmission Adaptation, Fuel Trim Learn, HVAC Control Module Calibrate, Language Change, A/F Settings, Stop/Start Reset, Crankshaft Sensor Relearn, TPMS, PMI function and etc. Imagine how much money and time you spend on car maintenance every year? K8 pro car scanner will be a good helper and saver for your car. V.A.G Guided function provides step-by-step guide to work for VolkswageneBay logo/AudieBay logo/Skoda. Note: Please send us model/year/vin to check compatibility before order
  • 【Powerful Bidirectional Test/Active Test & ECU Code】As a bidirectional scan tool, KINGBOLEN K8 pro allows you to request information from a vehicle's ECU or send commands to the vehicle's modules to perform specific tests and functions, such as EVAP Tests, Turn on/off radiator fan, Window/Mirror/Door Lock Test, Pump and Value Tests, Sound horn Test, et. Without using the vehicle control system and dismantling car’s parts, it can quickly and accurately pinpoint the fault causes, simple operation saves time and money
  • 【Wireless OE-Level All Systems Diagnostics】Equipped with Bluetooth VCI, you can do car diagnostics out of the car (up to 33F/10M) without being confined to a small space inside the car. Provides the convenience of Auto VIN, K8 pro allowing for easy access and diagnosis of all available modules on a wide range of vehicles, like PCM, ECM, BCM, TPMS, SAS, Fuel System, etc, to perform read/clear codes, view live data, freeze frame, perform active tests, and read ECU info... 12-In-1 Data Stream Graphics make data viewing more intuitive.Diagnostic reports can be shared via QR Code, Bluetooth or email.Built-in Browser and Fault Code Library allows you directly query the fault code when diagnosing

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...