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NHTSA ID Number: 10200252

Manufacturer Communication Number: M310115

TSB/Document Date: 2021-08-09


Summary

A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle


7/1/2021

31 01 15_GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE

SIM 31 01 15
GROANING/SQUEAKING NOISE FROM THE FRONT OF THE
VEHICLE

2021-06-25

This Service Information Bulletin (Revision 5) replaces SI M31 01 15 dated March 2019.
What’s New (Specific text highlighted):
Model-Production date range added

MODEL
F54 (Cooper
Clubman, Cooper S
Clubman)
F60 (Cooper, Cooper
S, JCW Countryman)

F55 (Cooper, Cooper
S 4-door Hardtop)

F56 (Cooper, Cooper
S 2-door Hardtop)

F57 (Cooper
Convertible, Cooper S
Convertible)

Production range from
October 19, 2013 to
September 29, 2016

SITUATION
A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle.

CAUSE
Plastic and elastic deformation of lower ball bearing shell in spring strut support bearing.

CORRECTION
Improved upper guide supports

PROCEDURE
Replace both upper guide supports of the front axle as per ISTA REP 3133001 Replacing front left or right
spring strut support bearing.

PARTS INFORMATION
F54, F60 With SA223 Electronic Damper Control
Part Number
31 30 6 892 618

Description
Guide support

Quantity
2

F55, F56, F57 With SA223 Electronic Damper Control
Part Number
31 30 6 884 185

Description
Guide support

Quantity
2

F54,F60 WITHOUT SA223 Electronic Damper Control
Part Number
31 33 6 892 617

Description
Guide support

Quantity
2

F56 WITHOUT SA223 Electronic Damper Control
Part Number
31 30 6 884 184

Description
Guide support

Quantity
2

F55,F57 WITHOUT SA223 Electronic Damper Control

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1/2

7/1/2021

31 01 15_GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE

Part Number
31 30 6 884 183

Description
Guide support

Quantity
2

WARRANTY INFORMATION
Covered under the terms of the MINIeBay logo New Passenger Car Limited Warranty.
Defect Code:

3133013900

Labor Operation:
31 33 021
Or:
31 33 510

Labor Allowance:
Refer to AIR

Description:
Replacing both front spring strut mounts

Refer to AIR

Replacing both front spring strut mounts

Labor operation code 31 33 021 is a Main labor operation. If you are using a Main labor code for another
repair, use the Plus code labor operation 31 33 510 instead of 31 33 021.
Refer to AIR/KSD2 for the corresponding flat rate unit (FRU) allowance.
Overlapping Labor Procedure – Other Repairs
If invoicing the KSD2/AIR flat rate labor operation codes for other repair work results in overlapping labor, for
those flat rate labor operations that are affected, you are able to:
• Replace the stated KSD2 “FRU allowance” with a “reduced FRU value” to eliminate the overlapping labor.
For help in identifying the overlapping labor, please refer to the AIR FRU Plausibility Check (Overlapping
Labor Tool) that is located in the AIR Client.
Eligible other repair work being claimed under a different defect code will require separate punch times.
On the repair order and in the claim comment section, please identify and itemize those labor operations
being claimed with a “reduced FRU value.”

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Submit an IDS ticket to the Warranty Department or use
the chat available in the Warranty Documentation Portal
Submit an IDS ticket to the Parts Department

Copyright ©2021 MINIeBay logo USA, a division of BMWeBay logo of North America, LLC. All Rights Reserved
2/2

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TSB/Document ID: M310115

Replacement Service Bulletin Number:

MFR Communication Date: 2021-06-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY

MFR Component System:

MFR Component Subsystem:


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