Technical product information
Infotainment home screen - Loading messages visible on start up in multiple tiles
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley

Topic
Market
area
Brand

Transaction
2061537/2
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type Position
information, navigation, communication, entertainment -> radio, navigation, MMI, hard drive device functions functionality
information, navigation, communication, entertainment -> instrument cluster, displays, display panels
functionality

Vehicle data
New Continental GT - GTC and New Flying Spur
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S4*
3S4*
ZG2*
ZG2*

2020
2021
2020
2021
2020
2021

E
E
E
E
E
E

Documents
Document name
master.xml

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Technical product information
Infotainment home screen - Loading messages visible on start up in multiple tiles

Transaction No.: 2061537/2

Customer statement / workshop findings
Upon start-up of the “Home” screen, loading messages can be seen in some or all of the tiles (Figure 1)

Figure 1

Technical background
A delay when loading tiles is normal, this is due to the amount of external data that is required to load each individual tile, including multiple
pages of external data that can be associated with each individual tile.
Some tiles will naturally take longer to load than others. For example, APPS, NAVIGATION and MEDIA are likely to have a greater delay in
loading than other tiles this is due to the amount of external data required to display the relevant information.
TIP: If required, the delay can be reduced by only selecting tiles that do not communicate with external data sources, for example CAR or
CLIMATE functions
A technical DISS query should be raised by the retailer to highlight the issue described is evident

Production change
Not applicable

Measure
Not applicable