NHTSA ID Number: 10200032
Manufacturer Communication Number: TIN-21-42A-001
TSB/Document Date: 2021-08-06
Summary
This Technical Information Notice was sent to dealers highlighting issues with incorrect Labor Operations on Warranty Claims and provides guidance for correction.
1. CHECK FUSE
1. Ignition switch OFF.
2. Check that the following fuse is not blown (open).
Fuse No.
Capacity
45
5A
Is the inspection result normal?
YES >>
GO TO 2.
NO >>
Replace the blown (open) fuse after repairing the cause of blown (open).
2. CHECK POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH) AND REMOTE CONTROLLED MIRROR SWITCH
POWER SUPPLY CIRCUIT
1. Disconnect power window main switch (mirror control switch) connector and remote controlled mirror switch connector.
2. Ignition switch ON.
3. Check voltage between power window main switch (mirror control switch) harness connector and ground.
+
Power window main switch
Connector
Terminal
D27
3
-
Ground
9 – 16 V
4. Check voltage between remote controlled mirror switch harness connector and ground.
+
Remote controlled mirror switch
Connector
F-25
4
Is the inspection result normal?
YES >>
GO TO 3.
NO >>
Repair or replace harness.
-
Ground
9 – 16 V
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TSB-21-42A-003
6
Page 6 of 9
3. CHECK POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH) AND REMOTE CONTROLLED MIRROR SWITCH
GROUND CIRCUIT
1. Ignition switch OFF.
2. Check continuity between power window main switch (mirror control switch) harness connector and ground.
+
Power window main switch
Connector
D27
22
-
Continuity
Ground
Existed
3. Check continuity between remote controlled mirror switch harness connector and ground.
+
Remote controlled mirror switch
Connector
F-25
12
-
Continuity
Ground
Existed
Is the inspection result normal?
YES >>
GO TO 4.
NO >>
Repair or replace harness.
4. CHECK RETRACTOR MOTOR INPUT SIGNAL 1
1. Disconnect door mirror assembly (LH) and (RH) connector.
2. Check continuity between door mirror assembly (LH) connector and power window main switch connector.
Door mirror assembly
Power window main switch
Continuity
Connector
Terminal
3
LH
D14
Terminal
18
D27
11
Existed
17
3. Check continuity between door mirror assembly (RH) connector and remote controlled mirror switch connector.
Door mirror assembly
Remote controlled mirror switch
Continuity
Connector
Terminal
Connector
3
RH
D106
Terminal
8
F-25
11
Existed
9
4. Check continuity between door mirror assembly (LH) and (RH) connector and ground.
Door mirror assembly
Connector
Continuity
Terminal
3
LH
D14
11
Ground
3
RH
D106
11
Is the inspection result normal?
YES >>
GO TO 5.
NO >>
Repair or replace harnesses.
Not existed
Page 8 of 10
TSB-21-42A-003
Page 7 of 9
5. CHECK RETRACTOR MOTOR INPUT SIGNAL 2
1. Connect power window main switch (mirror control switch) connector and remote controlled mirror switch connector.
2. Ignition switch ON.
3. With operating the mirror folding/unfolding switch, check the voltage between door mirror assembly harness connector and ground.
+
Door mirror assembly
Connector
-
Condition
Terminal
Operated to OPEN
9 - 16 V
Operated to CLOSE
0-1V
11
LH
D14
Operated to OPEN
0-1V
Operated to CLOSE
9 - 16 V
Operated to OPEN
9 - 16 V
Operated to CLOSE
0-1V
3
Ground
Mirror folding/unfolding
switch
11
RH
D106
Operated to OPEN
0-1V
Operated to CLOSE
9 - 16 V
3
Is the inspection result normal?
YES >>
GO TO 6.
NO >>
Replace door mirror assembly.
6. REPLACE POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH)
Replace power window main switch (mirror control switch).
Is the inspection result normal?
YES >>
INSPECTION END
NO >>
Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
7
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TSB-21-42A-002
8
Page 8 of 9
SYMPTOM DIAGNOSIS
AUTO RETRACTABLE DOOR MIRROR DOES NOT OPERATE
Diagnosis Procedure
1. CHECK POWER WINDOW MAIN SWITCH POWER SUPPLY CIRCUIT AND GROUND CIRCUIT
Check power window main switch (mirror control switch) power supply circuit and ground circuit. Refer to BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY - POWER WINDOWCONTROL
SYSTEM - DTC/CIRCUIT DIAGNOSIS - POWER SUPPLY AND GROUND CIRCUIT - POWER WINDOW MAIN SWITCH - Diagnosis Procedure.
Is the inspection result normal?
YES >>
GO TO 3.
NO >>
Repair or replace the malfunctioning part.
2. CHECK POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH) LIN COMMUNICATION CIRCUIT
Check power window main switch (mirror control switch) LIN communication circuit. Refer to BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY - POWER WINDOWCONTROL SYSTEM DTC/CIRCUIT DIAGNOSIS - LIN COMMUNICATION CIRCUIT - Diagnosis Procedure.
Is the inspection result normal?
YES >>
GO TO 4.
NO >>
Repair or replace the malfunctioning part.
3. REPLACE POWER WINDOW MAIN SWITCH (MIRROR CONTROL SWITCH)
1. Replace power window main switch (mirror control switch).
2. Check the operation of the trouble spot.
Do they operate normally?
YES >>
INSPECTION END
NO >>
GO TO 5.
4. REPLACE BCM
1. Replace BCM.
2. Check the operation of the trouble spot.
Do they operate normally?
YES >>
INSPECTION END
NO >>
Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
10
Page 10 of 10
TSB-21-42A-003
MIRRORS
ELECTRIC RETRACTABLE DOOR MIRROR DOES NOT OPERATE
Diagnosis Procedure
1. CHECK THE MECHANISM OF THE DOOR MIRROR
Check the following items.
•
Damage, deformation of the door mirror mechanism or foreign matter lodged in the door mirror
•
Wiring harness damage because it is rubbed or lodged
•
Interacting with other parts
•
Inappropriate assembly
Is the inspection result normal?
A >>
GO TO 2.
B >>
Repair or replace the malfunctioning part.
2. CHECK RETRACTOR MOTOR
Check retractor motor circuit. Refer to Attached sheet 8 - RETRACTOR MOTOR - Component Function Check.
Is the inspection result normal?
YES >>
GO TO 3.
NO >>
Repair or replace the malfunctioning part.
3. REPLACE RETRACTOR MOTOR
1. Replace retractor motor.
2. Check the operation of the trouble spot.
Do they operate normally?
YES >>
INSPECTION END
NO >>
Refer to GENERALINFORMATION - BASIC INSPECTION - SERVICE INFORMATION FORELECTRICAL INCIDENT - Intermittent Incident.
Page 9 of 9
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TSB/Document ID: TIN-21-42A-001
Replacement Service Bulletin Number:
MFR Communication Date: 2021-07-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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