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NHTSA ID Number: 10200016

Manufacturer Communication Number: NTB20-095A

TSB/Document Date: 2021-08-06


Summary

2021 ROGUE; AWD COUPLER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


Classification:

Reference:

RA20-004A

Date:

NTB20-095A

July 19, 2021

2021 ROGUE; AWD COUPLER
SERVICE INFORMATION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLE:
APPLIED SYSTEM:

2021 Rogue (T33)
AWD

SERVICE INFORMATION
The AWD coupler on the APPLIED VEHICLE listed above is available as a separate
service part.
When replacement of the AWD coupler is required, DO NOT follow the ESM procedure.
Instead, follow the procedure outlined in this service bulletin.

NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/41

SERVICE PROCEDURE

Save ECU Data

Perform the following before starting the procedure to prevent damage to the control unit.

1.

Connect the AC Adapter to the CONSULT PC.

Connect the CONSULT PC to the internet (Wi-Fi or cable).

Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current
date and all C-III plus software updates (if any) have been installed.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC during reprogramming, the reprogramming may be interrupted.

Turn OFF all vehicle electrical loads.

Connect a battery maintainer or smart charger, set to reflash mode or a similar
setting, to ensure the battery voltage stays between 12.0 V and 15.5 V.

Open C-III plus and select Re/programming, Configuration.

Figure 1

2/41

NTB20-095A

2.

Use the arrows (if needed) to view and read all precautions.

Figure 2

3.

Select Confirmed instructions.

4.

Select Next.

Figure 3

3/41

NTB20-095A

5.

Select the correct vehicle information.

6.

Select OK.

Figure 4

7.

Verify the correct VIN is populated.

8.

Select Confirm.

XXXXXXXXXXXXXXX

Figure 5

4/41

NTB20-095A

9.

Select Confirm.

XXXXXXXXXXXXXXXXXXXX

Figure 6

10.

Select ALL MODE AWD/4WD.

Figure 7

5/41

NTB20-095A

11.

Select Before ECU Replacement.

Figure 8

12.

Select Save.

XXXXXXXXXXXXXXX

XXXXXXXX

XXXXXXXXXXXXXXX
XXXXXXXXXXXX

Figure 9

6/41

NTB20-095A

13.

Select Next.

XXXXXXXXXXXXXXX

XXXXX

XXXXXXXXXXXXXXX

Figure 10

14.

If the screen in Figure 11 displays, select Home. If the screen in Figure 11 does not
display, skip to step 15.

Figure 11
15.

Close C-III plus.

16.

Turn the ignition OFF.

17.

It may be necessary to hold the start button in for several seconds for the ignition
to turn OFF.

Disconnect the battery maintainer or smart charger.

7/41

NTB20-095A

Replace AWD Coupler

18.

Raise and support the vehicle.

To prevent serious burns, avoid contact with hot metal parts. Perform the operation after
the exhaust system has fully cooled down because the system will be hot just after the
engine stops.

19.

Remove the propeller shaft rear flange
fasteners, and tie the propeller shaft
aside with a suitable strap.

Figure 12

20.

Disconnect the AWD coupler electrical
connector.

The gray lock tab must be pulled
outward before the connector will
disconnect.
Electrical
connector
gray lock tab
Figure 13

8/41

NTB20-095A

21.

Place a drain pan under the rear coupler.

22.

Remove the four (4) AWD coupler
bolts.

Figure 14

Fluid may start to drain from
between the AWD coupler and the
differential.

Figure 15

23.

Driver side
tool pry point

Remove the AWD coupler from the
differential. If necessary, there are
three (3) tool pry points where light
pressure can be applied to remove the
AWD coupler from the differential.

Figure 16 shows two (2) of the
three (3) tool pry points.
The third tool pry point is located
near the passenger side upper
AWD coupler bolt (not shown).

Lower tool
pry point
Figure 16

9/41

NTB20-095A

24.

With the AWD coupler removed, locate the blue reference mark on the differential
pinion shaft. If necessary, rotate one of the rear wheels until the blue reference mark
is aligned with the driver side coupler lower bolt hole, as shown in Figure 17.

Differential
pinion shaft
blue reference
mark

Driver side
coupler lower
bolt hole
Figure 17

25.

AWD coupler
black reference
mark

On the new AWD coupler, locate the
black reference mark and align it with
the driver side coupler lower bolt hole,
as shown in Figure 18.

Driver side
coupler lower
bolt hole
Figure 18

10/41

NTB20-095A

26.

Install the new AWD coupler.
 Keep the black reference mark
aligned with the driver side coupler
lower bolt hole, as close as
possible, while installing the new
AWD coupler.
 It may be necessary to slightly
rotate the AWD coupler flange
during installation, to align the
splines.
 Ensure the coupler seats fully with
the differential housing before
installing the coupler bolts.
 Do NOT use excessive force to
seat the coupler to the differential
housing.
 Torque the four (4) AWD coupler
bolts in a diagonal pattern to
30 N●m (3.06 kg-m, 22 ft-lb).

27.

Remove the strap from the propeller
shaft.

28.

Align the outer edges of the mating
surface of the propeller shaft flange
with the mating surface of the AWD
coupler flange.
 The mating surface flanges should
be completely flush with one
another.
 If the mating surface flanges are
not completely flush with one
another, rotate the position of the
propeller shaft 90 degrees and
recheck.
 Install new propeller shaft rear
flange bolts and nuts.
 Torque the propeller shaft rear
flange bolts/nuts in a diagonal
pattern to 50 N●m (5.10 kg-m,
37 ft-lb).

11/41

Figure 19

Figure 20

NTB20-095A

29.

Reconnect the AWD coupler electrical
connector.

Figure 21

Engage the AWD coupler electrical
connector gray lock tab by pushing
inward.

Electrical
connector
gray lock tab
Figure 22

12/41

NTB20-095A

30.

Remove the AWD coupler filler plug
using a 10 mm hex socket.

AWD coupler
filler plug

Figure 23

31.

Fill the AWD coupler.




32.

Only use a dedicated fluid pump
that has not been used for other
types of fluids.
See PARTS INFORMATION for
coupling fluid information.
Fill the AWD coupler until fluid
starts to come out of the filler hole.
Temporarily reinstall the filler plug
using the original sealing washer.
Torque the filler plug to 35 N●m
(3.57 kg-m, 26 ft-lb).

Fluid pump
Figure 24

Lower the vehicle.

13/41

NTB20-095A

Write ROM Data To New AWD Coupler
33.

Turn the ignition ON.

34.

Select Re/programming, Configuration.

Figure 25

35.

Use the arrows (if needed) to view and read all precautions.

Figure 26

14/41

NTB20-095A

36.

Select Confirmed instructions.

37.

Select Next.

Figure 27

38.

Select the correct vehicle information.

39.

Select OK.

Figure 28

15/41

NTB20-095A

40.

Verify the correct VIN is populated.

41.

Select Confirm.

XXXXXXXXXXXXXXX

Figure 29

42.

Select Confirm.

XXXXXXXXXXXXXXXXXX

Figure 30

16/41

NTB20-095A

43.

Confirm System is ALL MODE AWD/4WD, and then select Confirm.

XXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXXXXXXXX

Figure 31

44.

Select Yes.

XXXXXXXXXX

XXXXXXXXXXXXXXXX

Figure 32

17/41

NTB20-095A

45.

Use the arrows (if needed) to view and read all precautions.

Figure 33

46.

Select Confirmed instructions.

47.

Select Next.

Figure 34

18/41

NTB20-095A

12

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TSB/Document ID: NTB20-095A

Replacement Service Bulletin Number:

MFR Communication Date: 2021-07-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

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