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NHTSA ID Number: 10200010

Manufacturer Communication Number: ITB20-025B

TSB/Document Date: 2021-08-06


Summary

DTC B2724-23 AND/OR C1B56-04 STORED, AND/OR RAB ERROR MESSAGE OR WARNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


39.

Select Next.

Figure 24
HINT: Additional steps/operations are required before C-III plus will provide the final reprogramming
confirmation report. Continue with the reprogramming procedure on page 17.
15/27

ITB20-025B

Sonar Control Unit Recovery
Do not disconnect the VI or shut down C-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in Figure 25:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices are OFF.

All electrical loads are OFF.

Select retry and follow the on screen
instructions.

“Retry” may not go through on first attempt
and can be selected more than once.

EXAMPLE

Figure 25

If reprogramming does not complete and the “X” icon displays as shown in Figure 26:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are securely
connected.

All C-III plus updates are installed.

Select Home, and restart the reprogram
procedure from the beginning.

EXAMPLE

Figure 26

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ITB20-025B

40.

Erase all DTCs as follows:
a. Turn the ignition OFF.
b. Turn the ignition ON.

ON

Turn ignition OFF > ON
Figure 27

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ITB20-025B

HINT: When the entire reprogramming process is complete, the screen in Figure 28 will display.
41.

Verify the before and after part numbers are the same.
NOTE: For this reprogram, the before and after reprogramming part numbers should be the same. This
is not an error.

42.

Print a copy of the screen below (Figure 28) and attach it to the repair order for warranty documentation.
HINT: If you cannot print the screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

43.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved and printed at a
later time.

Select Confirm.

28538XXXXX
28538-XXXXX

These numbers
should be the same

xxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxxxx

Figure 28
44.

Select Home (screen not shown).

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ITB20-025B

45.

Select Re/programming, Configuration.

Figure 29

NOTE: C-III plus screens for steps 46-49 are not shown.
46.

Read the precautions on the C-III plus screen, check the box for Confirmed Instructions, then
select Next.

47.

Select Automatic Selection(VIN).

48.

Select Confirm.

49.

Select Confirm.

19/27

ITB20-025B

50.

Select SONAR.

Figure 30
51.

Select After ECU Replacement under VEHICLE CONFIGURATION.

Figure 31

20/27

ITB20-025B

52.

Select Manual selection.

Figure 32
53.

Select the applicable Type ID.

54.

Refer to the EPC to determine the applicable Type ID.

Select Next.

28547 - XXXXX
28547 - XXXXX
28547 - XXXXX
28547 - XXXXX
28547 - XXXXX

Figure 33
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ITB20-025B

55.

Select OK.

28547 - XXXXX

Figure 34
56.

Select End.

28547 - XXXXX

Figure 35
57.

Select Home (screen not shown).

22/27

ITB20-025B

58.

Select Diagnosis (One System).

Figure 36
59.

Select SONAR.

Figure 37

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ITB20-025B

60.

Select ERASE.

Figure 38
61.

Select ECU Identification.

62.

Confirm the SOFTWARE #. See Figure 39.
 If the SOFTWARE # is A136, proceed to step 63.
 If the SOFTWARE # is not A136, reprogramming did not successfully complete. Go back to step 15
on page 6 and perform the procedure again.

28538XXXXX

Confirm this is A136

Figure 39
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ITB20-025B

63.

Select Home.

28538XXXXX

Figure 40
64.

Select Diagnosis (All Systems).

Figure 41

25/27

ITB20-025B

NOTE: C-III plus screens for steps 65-67 are not shown.
65.

Select Automatic Selection(VIN).

66.

Select Confirm.

67.

Select Confirm.

68.

Turn the ignition OFF, then turn the ignition ON.

69.

Confirm DTC C1B56-04 is displayed as PAST (not CRNT). See Figure 42.

70.

Select ERASE.

Figure 42
71.

Close C-III plus.

72.

Turn the ignition OFF.

73.

Disconnect the VI from the vehicle.

74.

Start the engine.

75.

Check that the RAB system setting can be enabled/disabled on the combination meter.

76.

Test drive the vehicle and make sure it operates correctly and the MIL is OFF.

If the MIL comes ON, go back to the ESM for further diagnostic information.

Diagnosis and repairs beyond Sonar Control Unit reprogramming are not covered by this bulletin.

26/27

ITB20-025B

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Reprogram Sonar Control Unit

(1)

RX9QAA

ZE

32

0.8

(1) Reference the electronic parts catalog and use the Sonar Control Unit (28532-*****) as the Primary
Failed Part (PFP).
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic procedures subsequently
required. Do NOT claim any Diagnostic Op Codes with this claim.

AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

November 10, 2020

ITB20-025

Original bulletin published

January 28, 2021

ITB20-025A

Classification number updated

July 13, 2021

ITB20-025B

Part number added to Table A on page 10

27/27

ITB20-025B

12

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TSB/Document ID: ITB20-025B

Replacement Service Bulletin Number:

MFR Communication Date: 2021-07-13

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING

MFR Component System:

MFR Component Subsystem:


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