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NHTSA ID Number: 10199827

Manufacturer Communication Number: No. 106-21-2

TSB/Document Date: 2021-08-04


Summary

PorscheeBay logo recall campaign information for Recall Campaign AMB5 - Re-programming Power Electronics.


Service

Technical Information

106/21 ENU

AMB5

9

AMB5 - Re-programming Power Electronics (Stop Delivery/Recall Campaign)

Important:

CRITICAL WARNING -This campaign includes steps where control unit(s) in the vehicle will be
programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5
volts during this programming. Failure to maintain this voltage could result in damaged control unit(s).
Damage caused by inadequate voltage during programming is not a warrantable defect. The technician
must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document
the actual voltage on the repair order.

Model Year:

2020

Model Line:

Taycan (Y1A)
Taycan Cross Turismo (Y1B)

Concerns:

Power electronics and engine electronics (DME)

Information:

Due to an internal software error in the high-voltage power electronics, there is a possibility
that the warning message "Drive system control fault. Park vehicle safety" will be displayed in
the instrument cluster on the affected vehicles.
If this is the case, the possibility of the drive system switching off sporadically while driving cannot be
ruled out and it may be necessary to park the vehicle safely. The customer can start the vehicle again
after switching the ignition off and on again.

Action required: •

Re-program the power electronics and engine electronics (DME control unit) using the PIWIS Tester
with test software version 40.350.035 (or higher) installed.
Depending on the software version of the individual control units installed in the vehicle, other control
units must also be re-programmed or coded.
Replace Owner's Manual in the on-board folder in the vehicle with an updated version.

Information
Each vehicle affected by this measure has been assigned exactly one scope, which includes the
measures required for updating the software.
For details of the exact scope of this campaign that is assigned to each vehicle, see PCSS Vehicle Information.
An overview of the corresponding action required for each scope can be found in the table below.

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AMB5

Overview of scopes:
Allocation

Scope of work for control unit programming

Scope 1:




VR8.6
VR8.7
VR12.1.1
Power electronics

Scope 2:



VR8.7
VR12.1.1
Power electronics

Scope 3:


VR12.1.1 - Model year 2020 vehicles
Power electronics

Scope 4:


VR12.1.1 - Model year 2021 vehicles
Power electronics

Scope 5:

Power electronics

Information
After carrying out this campaign AMB5, carry out campaign WMA7 so that the PorscheeBay logo Mobile Charger
Connect software is also version VR12.1.1. See  Technical Information 'WMA700 WMA7 Workshop
campaign - Performing software update for charger (PorscheeBay logo Mobile Charger Connect)'.
Affected
vehicles:

Only vehicles assigned to the campaign (see also PCSS Vehicle Information).

Parts required
Part No.:

Owner's Manual
An overview of the required Owner's Manuals is provided under  Technical Information 'WMA700
Overview of order numbers for Driver's Manuals'.

Required tools
Information
The Taycan (Y1A/Y1B) is equipped as standard with a lithium starter battery.
Lithium starter batteries must only be charged using a suitable battery charger that has a current
and voltage-controlled charge map.
For further information about the battery chargers to be used, see  Workshop Manual '270689
Charging battery/vehicle electrical system'.

Jul 14, 2021
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AfterSales

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Technical Information

106/21 ENU

AMB5

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Information
A blank or re-writable USB storage medium is additionally required for installing the onboard Owner's
Manual.
If no additional USB storage medium is available for carrying out this campaign, a replacement USB
storage medium (e.g. Part No. V04014999WW000) must be purchased. The costs for the USB storage
medium cannot be invoiced under the workshop campaign number.
Tools:




Battery charger with a current rating of at least 90 A and also with a current and voltagecontrolled charge map for lithium starter batteries, e.g. VAS 5908 battery charger 90 A
9900 - PIWIS Tester 3 with test software version 40.350.035 (or higher) installed.
USB storage medium, type A+C 32 GB (for PCM update), Part No. V04014999WW000
USB storage medium, type C (for onboard Owner's Manual update), e.g. Part No.
V04014999WW000

Information
The central computer (PCM) software update is performed using a USB storage medium. The software
version that is specific to each region must be downloaded using the software tool PiUS (PorscheeBay logo integrated Update Service) and installed on a blank USB storage medium.
Pay particular attention to the following:

For this PCM software update, the USB storage medium USB Type A+C 32 GB with the part number
V04014999WW000 must be used.

To use the software tool, one blank or re-writable USB storage medium is required for each individual software.

The software available in PiUS must only be used in accordance with the instructions provided in a
Technical Information published for this purpose.

The software mentioned here must only be used on the vehicles assigned to the campaign. Damage
to the central computer cannot be ruled out if the software is used on other vehicles.
You will find further information on how to install and use the PiUS software tool in the PPN portal under
*PiUS (PorscheeBay logo integrated Update Service) goes live*.
Overview of PiUS software versions – PCM update VR12.1.1
Part No.

Designation
– Region

Vehicle allocation

9J1919360C

PCM update software
– Europe
– RoW

I-no. ER1/ER2

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AMB5

Technical Information

ENU 106/21

9J1919360D

PCM update software
– North America
– Mexico

I-no. ER3/ER4

9J1919360E

PCM software update
– Japan
– China
– Korea
– Taiwan

I-no. ER5/ER6/ER7/ER8

Preparatory work - all scopes
NOTICE
Fault entry in the fault memory and control unit programming aborted due to undervoltage.

Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.

Before starting control unit programming, connect a suitable battery charger with a current rating of at
least 90 A to the vehicle.
NOTICE

Control unit programming will be aborted if the WiFi connection is unstable.

An unstable WiFi connection can interrupt communication between the PIWIS Tester and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.

During control unit programming, always connect the PIWIS Tester to the vehicle communication module
(VCI) via the USB cable.
NOTICE

Control unit programming will be aborted if the driver's key is not recognized

If the driver's key is not recognized in the vehicle, programming cannot be started or will be interrupted.

Position the driver's key with the back facing forward upright between the holding struts in the rear
cupholder (emergency start tray) to ensure a permanent radio link between the vehicle and remote
control.
NOTICE

Programming interrupted

Malfunctions in control unit

Risk of damage to control unit

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Technical Information

106/21 ENU

AMB5

9

Route the line between the vehicle communication module (VCI) and diagnostic socket on the vehicle
without tension and make sure that the connector is inserted fully into the diagnostic socket.

Check that the rechargeable battery for the PIWIS Tester is charged sufficiently. Connect the PIWIS Tester
to the power supply unit if necessary.

Information
To carry out the campaign, the PIWIS Tester must be online and logged into the PorscheeBay logo Partner Network
(PPN).

Information
Use the new PIWIS Tester data cable to carry out the
campaign. The difference between the old  PIWIS Tester
data cable -1- and new  PIWIS Tester data cable -2data cable is shown in the illustration.
If the connection between the vehicle and PIWIS Tester is
interrupted, check the data cable for the PIWIS Tester for
signs of damage. If the data cable is damaged, it must be
replaced. To do this, follow the instructions in the PPN
for "Returning faulty USB cable caps" (PPN portal > Dr
Ing. h.c. PorscheeBay logo AG > Aftersales > Workshop > PIWIS >
Documents).

Information
The procedure described here is based on the PIWIS
Tester 3 software version 40.350.035.
The PIWIS Tester instructions take precedence and in the
event of a discrepancy, these are the instructions that
must be followed.
A discrepancy may arise with later software versions for example.

PIWIS Tester data cable

Information
To prevent any excessive and potentially noticeable heating of the charging clamp of the negative cable
while charging the 12-volt vehicle electrical system battery using an external battery charger, always
check the following points:

Always connect the charging terminal of the negative cable vertically from above to the ground point
for the external power connection. Make sure that the charging clamp cable is routed loosely to
prevent the charging clamp from tilting sideways at the ground point.

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Technical Information

ENU 106/21

AMB5

When connecting the charging clamp, make sure that it is a sufficient distance away from peripheral
parts (e.g. pneumatic supply line for air-spring strut).

Before raising the vehicle using a lifting platform, always disconnect the battery charger completely
from the vehicle in order to prevent the connecting line of the charging terminal from becoming taut
and the charging terminal tipping sideways at the ground point as a result.

Information
The state of charge of the high-voltage batteryeBay logo should not be less than 30% or more than 80% for the
software update.
Work Procedure: 1

Connect a suitable battery charger, e.g. Battery charger 90A, to the jump-start terminals in the
luggage compartment and switch it on.

2

Position the driver's key with the back facing
forward upright between the holding struts in the rear
cupholder (emergency start tray) to guarantee a
permanent radio link between the vehicle and remote
control  Emergency start tray.

3

Connect 9900 - PIWIS Tester 3 to the vehicle
communication module (VCI) via the USB cable.
Then, connect the communication module to the
vehicle and switch on the PIWIS Tester.
Operate the PIWIS Tester via the power supply unit.

4

Establish operational readiness (switch on ignition).

5

On the PIWIS Tester start screen, call up the 'Diagnostics' application.

Emergency start tray

The vehicle type is then read out, the diagnostic application is started and the control unit selection
screen is populated.
6

Create vehicle analysis log (VAL) using the PIWIS Tester.
Mark the vehicle analysis log you have just created with the attribute "Pre-VAL" and after carrying out
the campaign, return it using the PIWIS Tester.

7

Read out and check the fault memory.
Mark the vehicle analysis log you have just created with the attribute "Pre-VAL" and after carrying
out the campaign, return it using the PIWIS Tester.
Then, perform the control unit update in accordance with the scope that is uniquely
assigned to the respective vehicle.
For details of the exact scope of this campaign that is assigned to each vehicle, see PCSS Vehicle
Information.

Jul 14, 2021
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AfterSales

Service

Technical Information

106/21 ENU

AMB5

9

Allocation

Software release

Scope 1:




VR8.6
VR8.7
VR12.1.1
Power
electronics

 Technical Information '270689 Updating software for



VR8.7
VR12.1.1
Power
electronics

 Technical Information '270689 Updating software for


VR12.1.1
Power
electronics

 Technical Information '270689 Updating software for

Scope 4:


VR12.1.1
Power
electronics

Not relevant for this model year.

Scope 5:

Power
electronics

 Technical Information '270689 Re-programming power

Scope 2:

Scope 3:

Action required
various control units - Scope 1'.

various control units - Scope 2'.

various control units - Scope 3'.

electronics - Scope 5'

Updating software for various control units - Scope 1
WARNING
Electrically moved side windows and rear spoiler

Danger of limbs being trapped or severed

Risk of damage to components

Do not reach into the danger area.

Keep third parties away from the danger area.

Do not move components or tools into the danger area.
NOTICE

Using the software on vehicles that are not assigned to this campaign:

Risk of damage to control unit

Use the listed software versions only for the vehicles assigned to the campaign.

AfterSales

Jul 14, 2021

12345...7

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TSB/Document ID: No. 106-21-2

Replacement Service Bulletin Number:

MFR Communication Date: 2021-07-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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