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Warranty Information: Extended Warranty for Fuel High-Pressure Pump (76/21)

Vehicle Type:

Panamera (970)
Panamera 4 (970)

Model Year:

2015

Country/Market:

USA
Puerto Rico

Concerns:

Fuel high-pressure pump (Part ID 2463)

Information:

Extended warranty for fuel high-pressure pump
The warranty on the fuel high-pressure pump applies for ten years as from the new vehicle delivery
date or until the total mileage is 194,000 kilometers or 120,000 miles, depending on which comes
first.
You will find the exact warranty period of a vehicle in the vehicle information in the PCSS – Porsche Central
Service System.
The extended warranty is displayed as an additional new vehicle warranty scope and contains the added
information "Ext. High-pressure pump warranty - Panamera" in the "Coverage" column.
The warranty applies only in the USA and Puerto Rico and is always transferred automatically to the
next owner.
All other warranty terms and conditions remain unchanged.
Overview of components covered by the extended warranty

Information:

PART ID

Designation

2463

Fuel high-pressure pump

Scopes not covered by this extended warranty
Any damage or malfunctions caused by external influences such as damage as a result of an accident,
incorrect use or neglect of the vehicle, damage and consequential damage from incorrect refuelling
(external influence / misuse).
Restrictions on cover of the extended warranty
The warranty and service information in the vehicle includes information about the warranty conditions
for the vehicle. The owner should always read these warranty conditions carefully as the rights and obligations listed there also apply for the extended warranty.

Invoicing:

For processing warranty claims using the "Ext. High-pressure pump warranty - Panamera" the claim
must be coded as warranty type 111 under Part ID 2463 - Fuel high-pressure pump as the

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damage-causing component. The damage category must be selected in accordance with the
customer complaint.
If a mobility option is required in relation to repairs covered by the Technical warranty extension, this can
be invoiced as part of the existing customer mobility programme. The Customer mobility programme
regulations apply unchanged.
Please remember always to include the vehicle identification number (VIN), a vehicle analysis log (VAL)
and if necessary, clear pictures of the relevant component including proof of date and time, with the
warranty claim. This proof of date and time is required in order to be able to clearly and correctly assign
pictures to repairs. If pictures/photos are added using the PCSS Quick Documentation function, this will
be sufficient to document the relevant repairs – there is no need to add separate proof of date and time
manually in this case.
If you have further questions and concerns relating to this extended warranty, get in touch with the
contact person responsible for warranty enquiries at your importer's office.

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2021 Porsche Cars North America, Inc.

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