SERVICE ACTION H231 - OXYGEN (O2) SENSORS

NAS19.07.011

WORKSHOP

CAN/USA

AFTERSALES BULLETIN

ISSUE 2

JULY 27, 2021

NOTE: this bulletin updates all previous versions. Changes are limited to the removal of the expiry date and are
not highlighted.
DESCRIPTION OF ISSUE
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the
engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor
performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
AFFECTED VEHICLE RANGE
F-TYPE
Model Year: ............... 2014-2016
VIN: ................................ K00075-K29712
XF
Model Year: ............... 2013-2015
VIN: ................................ S55287-U88732
XJ
Model Year: ............... 2013-2016
VIN: ................................ V38019-V83411
Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer.
SERVICE PROGRAM / REWORK ACTION
An authorized Jaguar retailer update the Powertrain Control Module (PCM) software to the latest level. There will
be no charge to owners for this action under this program.
ACTION TO BE TAKEN
Use the Jaguar Land Rover claims submission system to make sure that the vehicle is affected by this Program
prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the
vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of
customers should be updated at the next available opportunity.
Refer to Technical Bulletin H231NAS, Service Action: Oxygen (O2) Sensors, for detailed repair instructions.
PARTS
No parts required.
TOOLS
Refer to the Technical Bulletin referenced above for any required special tools.
WARRANTY
NOTE: use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this
program prior to undertaking any rework action.

Jaguar Land Rover North America, LLC
100 Jaguar Land Rover Way
Mahwah, NJ 07495

At the time of confirming a booking for vehicle repair, make sure that all outstanding Service Actions are identified
to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed
in one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO
and parts information listed have been included for information only. The Option Code(s) that allows for the drive
in/drive out allowance may only be claimed if the vehicle is brought into the workshop for this action alone to be
undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM CODE

OPTION CODE

DESCRIPTION

H231

A

Configure Existing Powertrain Control Module (PCM)

86.99.26

0.2

H231

B

Configure Existing Powertrain Control Module (PCM)

86.99.26

0.2

Drive in/drive out

10.10.10

0.2

Normal Warranty policies and procedures apply.

SRO

TIME (HOURS)