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NHTSA ID Number: 10199689

Manufacturer Communication Number: No. 68-21-1

TSB/Document Date: 2021-08-02


Summary

Instructions for fixing a rattling noise in the rear area of the exhaust system.


Symptom-based workshop manual

Service
68/21

ENU

2651

2

Symptom – Body Exterior – Rattling/Noises from the Rear Area of the Exhaust System:
Observe Specified Procedure (SY 68/21)
Model Line:

Panamera (971)

Model Year:

As of 2017 up to 2021

Concerns:

Exhaust flap actuator

Symptom:

The customer complains about rattling or noise from the rear area of the exhaust system. The following
entries may be stored in the fault memory of the DME control unit:

'P047600 – 'Exhaust flap, signal implausible'
'P04A000 – 'Exhaust flap, bank 2, signal implausible'

Cause:

The reason for this may be a defective actuator for an exhaust flap.

Remedial
Action:

Check exhaust flap, see  Technical Information 'Checking exhaust flap' and repair it as required.

Preparatory work
Work Procedure: 1

Remove rear underbody cover.  Workshop Manual '519419 Removing and installing cover for rear
underbody'

Checking exhaust flap
Work Procedure: 1

Is the customer's complaint connected to the noise?


Yes, continue with Step 2.
No, continue with Step 5.

2

Check the exhaust flap actuator.
2.1

Remove the exhaust flap actuator.  Workshop Manual '265119 Removing and installing
exhaust flap actuator'

2.2

Check the exhaust flap actuator for damage.

The exhaust flap actuator is not damaged: Continue with Step 3.

The exhaust flap actuator is damaged: Replace exhaust system actuator.  Workshop Manual
'265119 Removing and installing exhaust flap actuator'

AfterSales

Jul 7, 2021
Page 1 of 4

2

Service
2651

ENU

Symptom-based workshop manual

68/21

Parts required:
Part number

Designation

Qty.

99904903240

 Plastic hexagon nut

5 ea.

9A713324606

 Servo motor for exhaust flap

1 ea.

3

Check the exhaust flap mechanism in the exhaust pipe for damage, play or blockage.
Information
The exhaust flap actuator you removed earlier must remain removed during the check.
The check is performed manually.

Exhaust flap mechanism is OK: Continue with Step 4.

The exhaust flap mechanism is not OK: Replace rear silencer.  Workshop Manual '263355
Replacing rear silencer'

Parts required:
Part number

Designation

Qty.

99904903240

 Plastic hexagon nut

5 ea.

Clamping sleeve *

1 ea.

Rear mufflers (right or left) *

1 ea.

* Select the vehicle-specific parts using the PorscheeBay logo Spare Parts Catalogue (PET).
4

Install the exhaust flap actuator.  Workshop Manual '265119 Removing and installing exhaust flap
actuator'

5

Connect 9900 - PIWIS Tester 3 to the vehicle and read out the fault memory of the DME control
unit.
Result of check

( )

One of the following entries is stored
in the fault memory of the DME control
unit:

'P047600 – 'Exhaust flap,
signal implausible'
'P04A000 – 'Exhaust flap, bank
2, signal implausible'

Action required
Check plug connection for exhaust flap
actuator.
Check the plug connection of the exhaust flap
actuator for the following points and repair it if
necessary:



Jul 7, 2021
Page 2 of 4

AfterSales

Risk of damage to plug connection, pins and
electric lines.
Plug connection and pins are seated correctly.
Corrosion of pins and electric lines.
Risk of short circuit

Service

Symptom-based workshop manual

68/21

ENU

2651

2

If all components specified above appear normal,
replace the exhaust flap actuator.  Workshop
Manual '265119 Removing and installing exhaust
flap actuator'
(✗)

None of these entries is stored in the
fault memory of the DME control unit.

Repeat the test.
If there is no noise from the exhaust system and no
fault memory entry, the customer's problem must be
checked and may have to be simulated.
If the noise still cannot be heard, the test must be
performed starting with Step 1.

Concluding work
Work Procedure: 1

Install rear underbody cover.  Workshop Manual '519419 Removing and installing cover for rear
underbody'

Invoicing
Invoicing:

For documentation and warranty invoicing, enter the labor operations specified below in the warranty
claim:

APOS

Labour operation

I No.

26510240

Checking exhaust flap actuators

26335551

Replacing rear silencer

26335552

Replacing rear silencer

26335650

Replacing rear silencer
PQIS coding:

Location (FES5)

26510

Exhaust flap actuator

Damage type (SA4)

2014

rattles

Parts Info:

Part No.

Designation

Qty.

99904903240

Hexagonal plastic collar nut

5 ea.

Only if an exhaust system actuator has to be
replaced:

AfterSales

Jul 7, 2021
Page 3 of 4

2

Service
2651

ENU

Symptom-based workshop manual

68/21

9A713324606

1 ea.

Servo motor for exhaust flap

Only if a rear silencer has to be replaced:

As required.

1 ea.

Rear muffler, right
or

As required.

1 ea.

Rear muffler, left
and

As required.
References:

1 ea.

Clamping sleeve

 Workshop Manual '519419 Removing and installing cover for rear underbody'
 Workshop Manual '265119 Removing and installing exhaust flap actuator'
 Workshop Manual '263355 Replacing rear silencer'

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2021 PorscheeBay logo Cars North America, Inc.

Jul 7, 2021
Page 4 of 4

AfterSales

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TSB/Document ID: No. 68-21-1

Replacement Service Bulletin Number:

MFR Communication Date: 2021-07-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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