NHTSA ID Number: 10199641
Manufacturer Communication Number: 15-002-21-3812
TSB/Document Date: 2021-08-03
Summary
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be erased. This concern may be caused by a hardware failure of an internal device of the FSC, which results in a malfunction detection. To eliminate this concern, the production process of the FSC has been modified.
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TSB/Document ID: 15-002-21-3812
Replacement Service Bulletin Number:
MFR Communication Date: 2021-07-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text.
Previous TSBs:
Date(s) Issued:
15-002/19
02/04/19 and 03/22/19
APPLICABLE MODEL(S)/VINS
2020-2021 Mazda2 (Mexico built) vehicles with VINs lower than 3MDDJ******407509 (produced before Feb. 25, 2021)
2017-2018 Mazda3 (Japan built) vehicles with VINs lower than JM1BN******199538 (produced before Oct. 31, 2018)
2017-2018 Mazda3 (Mexico built) vehicles with VINs lower than 3MZBN******277187 (produced before Dec. 20, 2018)
2017-2021 Mazda6 vehicles with VINs lower than JM1GL******610739 (produced before Feb. 22, 2021)
2018-2021 CX-3 vehicles with VINs lower than JM1DK******513108 (produced before Feb. 22, 2021)
2017-2020 CX-5 vehicles with VINs lower than JM3KF******869654 (produced before Aug. 24, 2020)
2021 CX-5 (with 8" center display) vehicles with VINs lower than JM3KF******128714 (produced before Feb. 22, 2021)
2021 CX-5 (with 10.25" center display) vehicles with VINs lower than JM3KF******382235 (produced before Feb. 22,
2021)
2018-2020 CX-9 vehicles with VINs lower than JM3TC******424641 (produced before Jul. 13, 2020)
2021 CX-9 (with 7" or 9" display) vehicles with VINs lower than JM3TC******454269 (produced before Feb. 22, 2021)
2021 CX-9 (with 10.25" display) vehicles with VINs lower than JM3TC******521780 (produced before Feb. 22, 2021)
2019-2021 MX-5 vehicles with VINs lower than JM1ND******454945 (produced before Feb. 22, 2021)
NOTE: This Service Information is only applicable to vehicles equipped with Forward Sensing Camera (FSC).
DESCRIPTION
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may
also be found in the center display.
• DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction)
Master Warning Light
Page 1 of 3
07/12/2021 02:16 PM tlawrenc
Smart Brake Support/Smart City Brake Support (SBS/SCBS) Indicator Light
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) Warning Light
High Beam Control (HBC) system Warning Light (amber)
DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be
erased. This concern may be caused by a hardware failure of an internal device of the FSC, which results in a
malfunction detection. To eliminate this concern, the production process of the FSC has been modified.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify the customer concern.
2. Using Mazda
Modular Diagnostic System (M-MDS), verify DTC U3000:04-0A (FSC) is stored in memory.
- If other DTC(s) are stored, diagnose them according to the instructions on MGSS online.
3. Replace the FSC with a modified one according to the instructions on MGSS online:
•
•
•
•
•
•
•
Mazda2: FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION
Mazda3: FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION
Mazda6: FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION
CX-3: FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION
CX-5: FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION
CX-9: FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION
MX-5: FORWARD SENSING CAMERA (FSC) REMOVAL/INSTALLATION
4. Verify the repair.
PARTS INFORMATION
Parts Number
Description
Qty.
Notes
KDD1-67-XCX
Forward Sensing Camera
1
Also for B61L-67-XCX*
GSH7-67-XCXN
Forward Sensing Camera
1
---
NOTE: Use the VIN to look up the correct part number in the GEPC.
Page 2 of 3
07/12/2021 02:16 PM tlawrenc
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under Mazda
’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
62
Damage Code
9W
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
KDD1-67-XCX or GSH7-67-XCXN
1
XXPBMXRX / 0.4 Hrs.
Page 3 of 3
07/12/2021 02:16 PM tlawrenc
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