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NHTSA ID Number: 10199262

Manufacturer Communication Number: 21NA085

TSB/Document Date: 2021-07-19


Summary

This technical bulletin provides repair information to correct a customer concern of MIL Illuminated with DTC?P16F3 Set.


Service Bulletin

Bulletin No.:

21-NA-085

Date:

May, 2021

TECHNICAL
Subject:

MIL Illuminated with DTC P16F3 Set

Brand:

Model:

ChevroleteBay logo
GMCeBay logo

Model Year:

VIN:

to

Colorado

2021

2021

LGZ

Canyon

2021

2021

LGZ

Involved Region or Country

from

Engine:

from

Transmission:

to

United States

Additional Options (RPOs)
Condition

Some customers may comment that the MIL (Malfunction Indicator Light) is illuminated.
Technician may find DTC P16F3 Control Module Redundant Memory Performance set
current or in recent history.

Cause

The cause of the condition may be software anomalies.

Correction

Program the ECM (Engine Control Module) to the latest software available.

Service Procedure
Caution: Before downloading the update files, be sure
the computer is connected to the internet through a
network cable (hardwired). DO NOT DOWNLOAD or
install the files wirelessly. If there is an interruption
during programming, programming failure or control
module damage may occur.
Note: Carefully read and follow the instructions below.

Ensure the programming tool is equipped with the
latest software and is securely connected to the
data link connector. If there is an interruption
during programming, programming failure or
control module damage may occur.
Stable battery voltage is critical during
programming. Any fluctuation, spiking, over
voltage or loss of voltage will interrupt
programming. Install a GM Authorized
Programming Support Tool to maintain system
voltage. Refer to www.gmdesolutions.com for
further information. If not available, connect a fully
charged 12 V jumper or booster packeBay logo
disconnected from the AC voltage supply. DO
NOT connect a battery charger.

Copyright 2021 General MotorseBay logo LLC. All Rights Reserved.

Follow the on-screen prompts regarding ignition
power mode, but ensure that anything that drains
excessive power (exterior lights, HVAC blower
motor, etc) is off
• Clear DTCs after programming is complete.
Clearing powertrain DTCs will set the Inspection/
Maintenance (I/M) system status indicators to NO.
Caution: Be sure the VIN selected in the drop down
menu (1) is the same as the vehicle connected (2)
before beginning programming.

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May, 2021

Bulletin No.: 21-NA-085

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5644477

Bulletin No.: 21-NA-085

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Page 3

5431207

Important: Techline Connect and TIS2WEB screens
shown above.
Important: If the same calibration/software warning is
noted on the TLC or SPS Summary screen, select OK
and follow screen instructions. After a successful
programming event, the WCC is located in the Service
Programming System dialogue box of the SPS
Summary screen. No further action is required. Refer to
the Warranty section of the bulletin.
Important: When programming a module in GM’s new
Vehicle Intelligence Platform, or VIP, the power mode
(ignition) needs to be off or errors may occur. This
involves the 2020 ChevroleteBay logo Corvette, CadillaceBay logo CT5 and
CT4, as well as the upcoming full-size ChevroleteBay logo, GMCeBay logo,

CadillaceBay logo SUVs and BuickeBay logo Envision. Serial Data
Message Authentication also needs to have the
ignition off.
1. Reprogram the Engine Control Module. Refer to
K20 Engine Control Module: Programming and
Setup in SI.

Page 4

May, 2021

Bulletin No.: 21-NA-085

5644478

5431209

Bulletin No.: 21-NA-085

May, 2021

Page 5

Note: The screenshots above are an example of
module programming and may not be indicative of the
specific module that is being programmed. Module
selection and VIN information have been blacked out.
Important: To avoid warranty transaction rejections,
you MUST record the warranty claim code provided on
the SPS Warranty Claim Code (WCC) screen shown
above on the job card. Refer to callout 1 above for the
location of the WCC on the SPS screen
2. Record SPS Warranty Claim Code on job card for
warranty transaction submission.

Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information
Important: Warranty coverage code E2 applies for this
module programming event. ECM reprogramming is
covered for 8 years/80,000 miles (U.S.) or 8 years/
130,000 km (Canada).
Labor Operation

Description

Labor Time

*2887348

Engine Control Module Reprogramming with SPS for DTC
P16F3

0.3 hr

*This is a unique Labor Operation for Bulletin use only.
Important: **To avoid warranty transaction rejections, carefully read and follow the instructions below:
• The Warranty Claim Code must be accurately entered in the “SPS Warranty Claim Code” field of the transaction.
• When more than one Warranty Claim Code is generated for a programming event, it is required to document all Warranty
Claim Codes in the “Correction” field on the job card. Dealers must also enter one of the codes in the “SPS Warranty Claim
Code” field of the transaction, otherwise the transaction will reject. It is best practice to enter the FINAL code provided by
SPS/SPS2.

Warranty Claim Code Information Retrieval
If the SPS Warranty Claim Code was not recorded on
the Job Card, the code can be retrieved in the SPS
system as follows:
1. Open TLC/TIS on the computer used to program
the vehicle.
2. Select and start SPS/SPS2.
3. Select Settings.
4. Select the Warranty Claim Code tab.
The VIN, Warranty Claim Code and Date/Time will be
listed on a roster of recent programming events. If the
code is retrievable, dealers should resubmit the
transaction making sure to include the code in the SPS
Warranty Claim Code field.
Version

1

Modified

Released May 13, 2021

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION

1

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TSB/Document ID: 21NA085

Replacement Service Bulletin Number:

MFR Communication Date: 2021-05-13

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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