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NHTSA ID Number: 10199171

Manufacturer Communication Number: NTB21-047A

TSB/Document Date: 2021-07-12


Summary

VOLUNTARY SERVICE CAMPAIGN BRAKE FLUID FLUSH AND ABS ACTUATOR INSPECTION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.


Classification:

Reference:

BR21-001A

Date:

NTB21-047A

June 21, 2021

VOLUNTARY SERVICE CAMPAIGN
BRAKE FLUID FLUSH AND ABS ACTUATOR INSPECTION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Discard all previous versions of this bulletin.

CAMPAIGN ID #:
APPLIED VEHICLES:

P0A08
2010-2014 Murano (Z51)
2011-2014 Murano CrossCabriolet (Z51)
2011-2015 Quest (E52)

Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.

INTRODUCTION
NissaneBay logo is conducting this voluntary service campaign, on certain specific model year 20102014 Murano, 2011-2014 Murano CrossCabriolet, and 2011-2015 Quest vehicles, to
remove the DOT 3 brake fluid, add DOT 4 brake fluid, and inspect the ABS actuator. This
service will be performed at no charge to the customer for parts or labor.

IDENTIFICATION NUMBER
NissaneBay logo has assigned identification number P0A08 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.

NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/30

REPAIR OVERVIEW
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
Drain DOT 3 Brake Fluid.
Page 5
Access the online form through ASIST > Tech Support Info > Bulletin Support
Items > P0A08 Voluntary Service Campaign – 2010-2014 Murano (Z51) 20112015 Quest (E52) Brake Fluid Flush Check Sheet (see pages 6 and 24).
Flush Antilock Brake System Actuator with DOT 4 brake fluid.
Page 6
Check Antilock Brake System Actuator Valve.
Page 15
Did the Antilock Brake System Actuator Valve
pass all tests?
Yes

No

Fill out online form and then submit to NissaneBay logo to validate the
completion of the procedure, and if necessary order parts.
See pages 6 and 24 for further details.

Replace ABS Actuator.

Perform ST ANGLE SENSOR
ADJUSTMENT and DECEL G SEN
CALIBRATION

Install New Brake Fluid Reservoir Cap.
Page 23

Place a printed copy of the amended Owner’s Manual
pages into the customer’s Owner’s Manual.
Page 29

2/30

NTB21-047A

SERVICE PROCEDURE
IMPORTANT: Any deviation from this procedure is not allowed, including the use of any
brake fluid other than the DOT 4 shown in Figure 1.
The following Service Procedure uses an online form that must be filled out while
performing the procedure (see page 24 for further details). When the form has been
completed, it will be submitted to NissaneBay logo to validate the completion of the inspection and, if
necessary, to provide parts ordering information.

If you are connected to WiFi you may access the form through ASIST > Tech
Support Info > Bulletin Support Items > P0A08 Voluntary Service Campaign
– 2010-2014 Murano (Z51) 2011-2015 Quest (E52) Brake Fluid Flush Check
Sheet.

If you are not connected to WiFi at this time, use a printed copy of the ONLINE
FORM/PARTS ORDERING INFORMATION (see page 24), and transfer the
information to a WiFi connected ASIST PC, after the procedure has been
completed.

Before starting, make sure:
 ASIST on the CONSULT PC has been synchronized (updated) to the current
date.
 All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
Only use the 1.06 quart (1 liter)
size bottle that will be shipped
for this procedure.

Do not use the pint size
version of NissaneBay logo DOT
4. This type of DOT 4
does not meet the
required specifications
required for this
campaign.

Figure 1
3/30

NTB21-047A

1.

Place the vehicle on a lift.

2.

Open the hood and place clean fender covers on the fenders.

3.

Raise the vehicle up to a comfortable height, and then remove all 4 wheel and tire
assemblies.

4.

Apply NissaneBay logo rust penetrant (or equivalent) to all of the brake caliper bleeder fittings.
IMPORTANT: Allow rust penetrant to soak for at least 10 minutes before attempting
to loosen bleeder fittings.

5.

Lower the vehicle so that you can enter the driver’s door.

4/30

NTB21-047A

DOT 3 Brake Fluid Drain

To avoid risk of death or severe personal injury, DO NOT use a power bleeder of any type
to bleed the brake fluid and keep water away from open brake hydraulic system
components. This could cause damage to the brake system, which can adversely affect
brake system functions.

To prevent damage to the vehicle, never spill or splash brake fluid on painted surfaces.
Brake fluid may seriously damage paint. Wash with water if it gets on a painted surface.
6.

Drain the brake fluid from brake fluid reservoir as follows:
IMPORTANT: Monitor the level in the brake fluid reservoir while performing step 6.
Do not allow it to go below the minimum (MIN) line.

Minimum level
line

Figure 2

a. Connect a vinyl tube to the bleeder valve of the right front brake caliper.
b. Loosen the right front caliper bleeder valve.
c. Slowly and repeatedly depress the brake pedal until the brake fluid drops to the
minimum level mark of the brake fluid reservoir.
d. Tighten the bleeder valve.
e. Refill the brake fluid reservoir with DOT 4 brake fluid to the maximum level mark.
f. Connect a vinyl tube to the bleeder valve of the left front brake caliper.
g. Loosen the left front caliper bleeder valve.
h. Repeatedly depress the brake pedal until the brake fluid drops to the minimum
level mark of the brake fluid reservoir.
i.

7.

Tighten the bleeder valve.

Refill the brake fluid reservoir with DOT 4 brake fluid to the maximum level mark.

5/30

NTB21-047A

Antilock Brake System Actuator Flush
The following Service Procedure uses an online form that must be filled out while
performing the procedure.

The form can be accessed by selecting ASIST > Tech Support Info > Bulletin
Support Items > P0A08 Voluntary Service Campaign – 2010-2014 Murano
(Z51) 2011-2015 Quest (E52) Brake Fluid Flush Check Sheet (see Figure 3 and
Figure 4).
 Further details can be found on page 24.

When the form has been completed, it will be submitted to NissaneBay logo to validate the
completion of the inspection and, if necessary, to provide parts ordering
information.

If you are not connected to WiFi at this time, use a printed copy of the ONLINE
FORM/PARTS ORDERING INFORMATION (see page 24), and transfer the
information to a WiFi connected ASIST PC, after the procedure has been
completed.

Tech Support Info

Bulletin Support Items

Figure 3

Figure 4
Select “P0A08 Voluntary Service Campaign – 20102014 Murano (Z51) 2011-2015 Quest (E52) Brake
Fluid Flush Check Sheet”
6/30

NTB21-047A

To avoid risk of death or severe personal injury, all of the following brake fluid bleed cycles
must be completed to fully flush the brake system with DOT 4 brake fluid. Failure to fully
flush the brake system could cause damage to the brake system, which can adversely
affect brake system functions.
IMPORTANT: STOP and read steps 8-34 completely before proceeding.

8.

Connect a battery maintainer/smart charger to the vehicle battery.
NOTE: Battery voltage must stay between 12 volts and 15.5 volts.

9.

Turn the ignition ON, engine OFF.

10.

Connect the VI to the vehicle.

11.

Start C-III plus.

12.

Wait for the VI to be recognized.

13.

The serial number will display when the VI is recognized.

Select Diagnosis (All Systems).

The VI is
recognized

Figure 5

7/30

NTB21-047A

14.

Select Automatic Selection(VIN).

Figure 6

15.

Confirm the VIN or Chassis # is correct, and then select Confirm.

XXXXXXXXXXXXXXX
MURANO
2014

Figure 7

8/30

NTB21-047A

16.

Select ABS.

Figure 8

17.

Select Work support.

Figure 9

9/30

NTB21-047A

18.

Select Valve flushing, and then select Start.

Figure 10

19.

Press the brake pedal to raise the brake pressure to 21-39 bar (Figure 11).

20.

While maintaining 21-39 bar of brake pressure, select Next.
NOTE: The brake pedal will drop after Next is selected. Do not release the brake
pedal.

Figure 11
10/30

NTB21-047A

IMPORTANT: For the following steps:

Brake pedal pressure must be at 21-39 bar during the entire valve check
procedure.
 If the pressure is outside this range, an error will occur as shown in Figure 12.
o If this occurs, select Next, regulate brake pressure to 21-39 bar, and then
restart the test.
o Only select End if C-III plus is no longer responding. This will restart the
test from the beginning.

Do Not select End. This
will start the procedure
from the beginning.
Figure 12

11/30

NTB21-047A

IMPORTANT: In step 21 select Next ONLY 1 time. Do Not select Next again until
instructed to in step 23.
21.

While continuing to press the brake pedal, select Next.

Figure 13

When the ABS motor buzz sound is heard, RELEASE the brake pedal.
 "ABS motor operating" will be displayed on the screen under Current status.
See Figure 14.
 The ABS motor buzz will continue for 30 seconds.

Figure 14
12/30

NTB21-047A

To avoid risk of death or severe personal injury, DO NOT use a power bleeder of any type
in the following steps to bleed or drain the brake fluid. Using a power bleeder can cause
damage to the brake system, which can adversely affect brake system functions.
22.

Release some brake fluid from each
brake caliper one time, as follows:

All 4 brake calipers must be bled
once, before selecting Next.

Refill the brake fluid reservoir with
DOT 4 brake fluid as needed.

IMPORTANT: Do not allow the brake
fluid reservoir to go below the
minimum line.
a. Connect a vinyl tube to the
bleeder valve of the right rear
brake caliper. Place the opposite
end of the vinyl tube into a catch
container.

Figure 15

b. Fully depress the brake pedal 1 time, and then hold light pressure.
c. Loosen the bleeder valve, while the brake pedal is being depressed, to bleed
(release) the brake fluid, and then tighten the bleeder valve.
d. Perform steps a through c to the left rear, right front and left front.
e. Refill the brake fluid reservoir with DOT 4 brake fluid to the maximum level mark.
23.

When the Current status shows “Operation wait”, select Next to run valve flushing
again.
IMPORTANT: Brake fluid bleed cycles must all be completed to fully flush the brake
system with DOT 4.

Figure 16
13/30

NTB21-047A

24.

Repeat steps 19-23 thirteen more times until Current status displays “Complete”,
and then select End.
IMPORTANT:

Do not select End until 14 is displayed in Cycle count.

Cycle count must indicate 14 before Current status will display Complete.

Figure 17

25.

Remove the battery maintainer/smart charger from the vehicle.

14/30

NTB21-047A

Antilock Brake System Actuator Valve Check Procedure
NOTE: During the following procedure, warning lights in the combination meter will
illuminate and remain ON until the valve check procedure is completed; this is normal.
The following Service Procedure uses an online form that must be filled out while
performing the procedure.

The form can be accessed by selecting ASIST > Tech Support Info > Bulletin
Support Items > P0A08 Voluntary Service Campaign – 2010-2014 Murano
(Z51) 2011-2015 Quest (E52) Brake Fluid Flush Check Sheet (see page 6,
Figure 3 and Figure 4).
 Further details can be found on page 24.

When the form has been completed, it will be submitted to NissaneBay logo to validate the
completion of the inspection and, if necessary, to provide parts ordering
information.

If you are not connected to WiFi at this time, use a printed copy of ONLINE
FORM/PARTS ORDERING INFORMATION (see page 24), and transfer the
information to a WiFi connected ASIST PC, after the procedure has been
completed.

The following steps will check all four anti-lock brake valves in the following order:

FR – Front Right

FL – Front Left

RR – Rear Right

12

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TSB/Document ID: NTB21-047A

Replacement Service Bulletin Number:

MFR Communication Date: 2021-06-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SERVICE BRAKES, HYDRAULIC

MFR Component System:

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