Classification:

Reference:

BT19-009C

Date:

NTB19-059C

June 22, 2021

MOONROOF RATTLE
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2016-2021 Maxima (A36)

IF YOU CONFIRM
The customer reports:


A rattle noise from the moonroof when driving with the moonroof open,

OR


An abnormal noise when opening/closing the moonroof.

ACTION
1. Inspect for a broken anti-rattle clip located on the left and right rear link assembly.
2. Replace anti-rattle clip(s) as needed.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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SERVICE PROCEDURE

NOTE: This procedure applies to the left and right side of the moonroof. Repair one side at
a time and repeat the steps for the other side when instructed to do so. The photos are for
reference only. Some of the photos are of the left side of the vehicle and some are of the
right side of the vehicle.

You will inspect and, if necessary, replace the rear link with an anti-rattle clip assembly.
See Figure 1 and Figure 2 below to become familiar with these components.

Anti-rattle clip

Anti-rattle clip
installed onto
rear link

Figure 1

1.

Figure 2

Inspect for a broken anti-rattle clip.

Roof
finisher seal

a. Use a finesse stick to lift the roof
finisher seal to access the
moonroof rail.

Roof finisher

Figure 3

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NTB19-059C

2.

Inspect the moonroof rail area outlined
in red for pieces of the anti-rattle clip.
Moonroof rail


Repeat steps 1 and 2 on the other
side of the moonroof.



If pieces are found, continue to
step 3 on the next page.

Figure 4



If no pieces are found, operate the moonroof to the tilt position and inspect the
anti-rattle clip installation on the rear link.



Refer to Figure 5 for an example of a GOOD anti-rattle clip. If no pieces of the
anti-rattle clip (outlined in red) are missing or broken, this bulletin does not apply.
Refer to the ESM for further information.



If any part outlined in red is missing or damaged, continue to step 3 on the next
page.

Rear link
GOOD Anti-rattle clip

Moonroof rail
Figure 5

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NTB19-059C

3.

Remove the roof finisher seal by
slowly lifting UP.
HINT: Performing this procedure on a
warm vehicle will assist in removal.

Figure 6

4.

Open the moonroof.
Inboard screw (T25)

5.

Remove the inboard screw (single use
T25) securing the front of the roof
finisher.

Figure 7

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NTB19-059C

6.

Using a finesse stick, lift the roof
finisher at the front outside edge.

7.

Slide the finesse stick down the
length of the outside edge of the
roof finisher to detach all the pins.

8.

Remove the roof finisher.
NOTE: Some vehicles were
equipped with adhesive under the
roof finishers.


If the roof finisher released,
continue to step 14 on page 8.



If the roof finisher will not
release after the pins have
been detached, cut away any
adhesive as described in steps
9 - 13 starting on the next page.

Lift here

Figure 8

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NTB19-059C

9.

Cut adhesive from the roof finisher.


The red dotted line indicates where
the adhesive will be cut in the next
step.

Figure 9

10.

Using a suitable adhesive cutting tool
and starting at the front, cut the
adhesive between the roof finisher and
roof.
Adhesive
cutter

Tape

CAUTION: Apply tape on the roof to
avoid damage to the painted surfaces.
Figure 10

NOTE: It may be necessary to perform
this step more than once to cut
through all of the adhesive.

Figure 11

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NTB19-059C

11.

Using a finesse stick, lift the roof
finisher at the front outside edge.

12.

Slide finesse stick down the length
of the outside edge of the roof
finisher to detach all the pins.
Remove any
adhesive in
the areas
in
these
areas
green.

13.

Adhesive was
removed from
this area in
step 10.

If the roof finisher still will not
release after the pins have been
released, cut away any adhesive
under the roof finisher indicated by
the green circles as shown in
Figure 12.

Lift here

Figure 12

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NTB19-059C

14.

Turn the ignition ON.

15.

Operate the moonroof to the tilt
position.

16.

Remove the moonroof bolt finisher.

Moonroof

Moonroof bolt
finisher

Figure 13

a. Pull the moonroof bolt finisher tab
(plastic tab) down and away from
the moonroof and allow it to rest in
the lowered position.

Moonroof bolt
finisher tab

Figure 14

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NTB19-059C

b. Insert a pocket screw driver
between the moonroof bolt finisher
and the moonroof in the location
shown in Figure 15.
c. Apply slight downward force to the
plastic tab end of the moonroof
bolt finisher until the hole through
the steel tab can be seen.
d. Slide the pocket screw driver from
the plastic tab up to the hole in the
steel tab that the moonroof release
clip is connected to.

17.

Plastic tab

Steel tab

Figure 15

Insert the pocket screw driver through
the hole in the steel tab to release the
retaining clip.


Figure 17 shows how the retaining
clip is released.

Figure 16

Figure 17

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NTB19-059C

18.

Remove the 2 (two) moonroof
adjustment bolts from the rear link.

Rear link

Figure 18

19.

Slide the rear link toward the rear of
the vehicle and out of the moonroof
rail.

Moonroof rail
Anti-rattle clip
Figure 19

20.

Remove any debris / anti-rattle clip
material from the moonroof rail area,
outlined in red in Figure 20.

Moonroof rail

Figure 20

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NTB19-059C

21.

Install the rear link into the moonroof
rail.

Guide Pads

NOTE: Spacers are present on the
updated rear link.
NOTE: The guide pads on the rear link
must compress to fit inside of the
moonroof rail.
Spacers

Figure 21

Slide
a. Gently compress the forward most
guide pad to insert it into the
moonroof rail.

b. Gently compress the anti-rattle clip
while applying slight pressure
toward the front of the vehicle.

Compress

Figure 22

c. Using a 90 degree pick behind
the guide pad can assist in
compressing the rearmost pad
into the rear link.
Compress
Slide
d. Continue applying slight pressure
toward the front of the vehicle.

Figure 23

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NTB19-059C