NHTSA ID Number: 10198893
Manufacturer Communication Number: B010721
TSB/Document Date: 2021-07-06
Summary
TURBOCHARGER WASTEGATE VALVE ACTUATOR: LTD WTY EXT TO 15 YEARS/150,000 MILES
6/3/2021
01 07 21_TURBOCHARGER WASTEGATE VALVE ACTUATOR: LTD WTY EXT TO 15 YEARS/150,000 MILES
SIB 01 07 21
2021-05-28
TURBOCHARGER WASTEGATE VALVE ACTUATOR: LTD WTY EXT TO 15
YEARS/150,000 MILES
MODEL
E-Series
G30
G30
MY
2018 to 2020
2018 to 2020
Model Description
530e Sedan
530e xDrive Sedan
Production Dates
February 22, 2017 to June 18, 2020
February 23, 2017 to June 9, 2020
Engine
XB1H
XB1H
Note: The Model information above is for informational purposes only, it is not the only deciding factor.
Eligible Vehicles
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific Vehicle
Comment shown below:
Please see SI B01 07 21 (DC 11 65 90 05 00) and SI B12 02 21 (DC 00 12 54 05 00): For this
vehicle, the Turbocharger Wastegate Valve Actuator emission-related limited warranty for
defects in material or workmanship has been extended to 15 years/150,000 miles, as
determined from the original in-service date. This coverage is subject to the same vehicle
eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle
Limited Warranty. Vehicles that are registered in California or a State that has fully adopted
the State of California TZEV emission regulation (model year dependent), the standard
emission-related coverage for this component is 15 years/150,000 miles.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of
Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty
department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to
performing any repair.
SITUATION
Component-Specific Limited Warranty Extension
For the eligible vehicles, BMW
of North
America, LLC (BMW NA) is extending the
limited warranty for the vehicle’s Turbocharger
Wastegate Valve Actuator (item # 1,
shown) to:
15 years/150,000 miles as determined
by the vehicle’s original in-service date.
Issues and repairs related to the turbocharger
assembly itself including the wastegate valve
assembly are not included under this
component-specific limited warranty extension.
This component-specific limited warranty extension applies to defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or Service
Action.
Copyright ©2021 BMW of North America, Inc.
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There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters.
CAUSE
The check engine light (MIL) is displayed, a drivetrain malfunction message may also display, and the engine
power output may be reduced.
Fault code will be stored in the Digital Motor Electronics (DME) for the electrical wastegate.
Additionally, any other repair that requires the replacement of the Turbocharger’s Wastegate Valve Actuator due
to a defect in material and workmanship is also covered under the extended time and mileage limits described
in this bulletin.
CORRECTION
An open circuit may have developed at the electric wastegate valve actuator’s pin and wire harness connection.
1. Perform a VIN-specific DCSnet Warranty Vehicle Inquiry (WVI):
Is the following Service Action Campaign Defect Code open on the vehicle?
0012540500 - G30 PHEV Programming control unit (DME) (SI B12 02 21)
If yes, this Service Information Bulletin does not apply.
Perform, and submit for the programming and encoding procedure, including the applicable consequential
repairs, as outlined in the above Service Action.
2. If no, follow the instructions in this bulletin’s PROCEDURE section.
PROCEDURE
Important warning for working on the high-voltage systems on BMW Group vehicles:
Only properly trained personnel, who have passed all applicable technical training courses, should
perform any maintenance or repairs on any Hybrid or Electric Vehicle. Work performed by unqualified
persons may result in severe injury or damage to the vehicle. Additional information is found in Repair
Instruction 61 00… Observe safety instructions when handling electric vehicles.
1. Determine the vehicle’s current I-level by either using AIR or the Key reader/ISPA NEXT application.
Note: Most of these vehicles will already be at an I-level of S15A-21-03-545 or higher through a
repair performed during a prior workshop visit, or they will be eligible to have their software upgrade
performed through the open Service Action (DC 00 12 54 05 00).
In the rare instance Service Action (DC 0012540500) does not show to apply (opened or closed) and the
vehicle’s I-level is lower than S15A-21-03-545, please refer to the Programming and Encoding section (#4)
below.
2. Disconnect and visually inspect the
electronic wastegate actuator electrical
connections.
Copyright ©2021 BMW of North America, Inc.
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01 07 21_TURBOCHARGER WASTEGATE VALVE ACTUATOR: LTD WTY EXT TO 15 YEARS/150,000 MILES
3. If discoloration is visible on the connector
as shown on the left, the electrical connector,
pins, and electronic wastegate actuator must
be replaced.
4. If no discoloration is visible on the
connector and/or pins but the electronic
wastegate actuator has failed, then only
replace electronic wastegate actuator.
5. If vehicle’s I-level is lower than S15A-21-03-545 and the Service Action (DC 00 12 54 05 00) does not show
to apply to the vehicle (opened or closed), then:
Program the vehicle using ISTA 4.29.1x or higher (released April 2021).
Model
G30 (530E IPERFORMANCE)
Target Integration level
S15A-21-03-545 or higher
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing
programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Programming and Diagnostics / Programming Documentation.
PARTS INFORMATION
Only order these parts in the quantities needed to address customers’ vehicles that have confirmed failures.
Part Number
11 65 8 660 987
12 52 8 517 903
12 52 7 848 782
12 52 7 545 860
61 13 8 366 247
Description
Set Wastegate valve actuator
Socket housing
Protective cap
Bushing contact MCON 1.2 ELA
Strand sealing
Quantity
1
1 (as needed)
1 (as needed)
5 (as needed)
5 (as needed)
Only in conjunction with parts: When applicable, if ETK/EPC item identifies additional part(s)
that must also be replaced/installed in-conjunction with performing a covered repair, these required
additional items are also covered under the terms of this extended limited warranty.
Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.
WARRANTY INFORMATION
A. For eligible 530e Sedans that are:
Registered in the State of California (CA), or a
State that has fully adopted the State of California TZEV regulation (CT, ME, MD, MA, NJ, NY, OR RI
and VT),
Copyright ©2021 BMW of North America, Inc.
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01 07 21_TURBOCHARGER WASTEGATE VALVE ACTUATOR: LTD WTY EXT TO 15 YEARS/150,000 MILES
This component is covered by the terms of this California Limited Emission Warranty for 15 years/150,000
miles, whichever occurs first.
B. For the remaining eligible 530e Sedans that are:
Not registered in the State of California, or a
State that has not fully adopted the State of California TZEV regulation,
This component-specific limited warranty extension to 15 years/150,000 miles applies to eligible USspecification BMW vehicles that are registered, operated, and have their covered repair performed by an
authorized BMW center in the United States (including Puerto Rico) for defects in materials or workmanship.
This component-specific limited warranty extension to 15 years/150,000 miles applies to eligible USspecification BMW vehicles that are registered, operated, and have their covered repair performed by an
authorized BMW center in the United States (including Puerto Rico) for defects in materials or
workmanship.
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or any
BMW Group Vehicle Service Contract that applies to the vehicle.
Should the this fail again, it is covered by the remaining portion of the extended limited warranty coverage
period that applies
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs – Claim Submission
Defect Code:
1165900500
G30 PHEV US Exhaust turbocharger electr. wastegate
valve controller
--Labor Operation
Description
Labor
Allowance
00 00 006
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)
Refer to AIR
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)
Refer to AIR
Or:
00 00 556
And:
61 21 528
Support voltage of the vehicle electrical system / recharge
Refer to AIR
vehicle electrical system battery
And, as
necessary:
Copyright ©2021 BMW of North America, Inc.
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61 00 006*
01 07 21_TURBOCHARGER WASTEGATE VALVE ACTUATOR: LTD WTY EXT TO 15 YEARS/150,000 MILES
Performing vehicle diagnosis – test module
Work time (WT)
Diagnosis Worktime Flat Rate (See below)
2 FRU
Checking the wastegate valve controller connector and
replacing the electrical controller drive for the wastegate
valve
Refer to AIR
Or
00 58 000*
And:
11 65 803
And, if necessary:
12 99 000
Additional repair work time to replace the wastegate valve
11 FRU
controller’s electrical harness connector and pins
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
Work time labor operation codes 61 00 006 and 00 58 000 are not considered Main labor operations.
And, only if:
The vehicle’s I-level is lower than S15A-21-03-545 and Service Action (DC 0012540500) does not show to
apply to the vehicle (opened or closed).
Labor Operation
Description
Labor
Allowance
61 00 730
Programming/encoding control unit(s)
Refer to AIR
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your
diagnosis work time, job/repair work time (WT), RO/Claim WT and the repair-related explanation procedures.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
BMW of North America, LLC (BMW NA) will provide reimbursement for qualifying customer-pay repairs that
were performed on an eligible vehicle prior to the release of this component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to repairs that
were performed using (including those repairs that result from using) non-genuine BMW parts and/or used
BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following reference:
Copyright ©2021 BMW of North America, Inc.
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01 07 21_TURBOCHARGER WASTEGATE VALVE ACTUATOR: LTD WTY EXT TO 15 YEARS/150,000 MILES
B-ELWR 2021 TC WASTEGATE ACTUATOR 15Y150M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: B-ELWR 2021 TC WASTEGATE ACTUATOR 15Y150M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
BMW Owner/Operator Inquiries and Assistance
For all other questions, please contact the BMW’s Customer Relations and Services via email
at [email protected] or via telephone at 1-800-831-1117.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries
Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat
that’s available in the Warranty Documentation Portal or through IDS
by selecting Coverage, Policy, Coding Questions and Mileage
Corrections
Submit an IDS ticket to the Parts Department
Supporting Materials
picture_as_pdf B010721_Sample Cust Letter.pdf
Copyright ©2021 BMW of North America, Inc.
6/6
47911 HALYARD DRIVE
STE. 200
PLYMOUTH, MI 48170
DO NOT MAIL REPAIR ORDERS TO THIS ADDRESS
011361-T1-P1-000001
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Sample
Customer
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May 2021
Dear BMW Owner/Lessee:
e
This “Important Limited Warranty Information” notification applies to BMW Vehicle Identification
Number (VIN): WBAJA9C53JB123456
BMW is committed to delivering the ultimate in product satisfaction to our customers.
•
pl
Towards that end, BMW is extending the limited warranty for the:
Turbocharger Wastegate Valve Actuator (G30 XB1H)
Sa
m
On the above-referenced vehicle to:
•
15 years/150,000 miles, as determined by this vehicle’s original in-service date.
This “component-specific” limited warranty extension applies to defects in materials or workmanship.
This coverage is subject to the same eligibility requirements, limitations, and exclusions that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: If the BMW 530e sedan referenced above is currently registered in the State of California (CA), or
another State that has fully adopted the State of California TZEV regulation (CT, ME, MD, MA, NJ, NY,
OR, RI and VT), the standard emissions-related coverage for the Turbocharger Wastegate Valve
Actuator under the terms of this regulation is 15 years/150,000 miles.
Company
BMW of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood, NJ
07675-1227
Telephone
(800) 831-1117
E-mail
Customerrelations@
bmwusa.com
Website
Company
www.bmwusa.com
This letter is a notice of a “limited warranty extension,” it is not a notice of a Recall or Service
Action.
If a repair to this component is required, please contact your nearest authorized BMW center to schedule
an appointment. The BMW center will confirm your vehicle’s eligibility, and that the repair that is needed
qualifies to be covered by this component-specific limited warranty extension.
A repair that qualifies will be performed by the authorized BMW center in the United States (including
Puerto Rico) free of charge.
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico, and/or the diagnosis and repair of unrelated issues are not covered. This
exclusion applies to repairs, including consequential, that were performed using non-genuine BMW
parts, and/or used passenger car or light truck parts.
The integrity of our products is essential to BMW’s success and our customers’ trust. We are
determined to exceed your expectations and hope this warranty extension further enhances your
ownership experience.
Sincerely,
BMW of North America, LLC
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Mailing Address
B-ELWR 2021 TURBOCHARGER WASTEGATE ACTUATOR 15Y150M
Telephone
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
BMW of North America, LLC
May 2021
VIN: WBAJA9C53JB123456
BMW of North America, LLC (“BMW NA”) will provide reimbursement for “qualifying customer-pay repairs”
that were performed on an eligible vehicle prior to the release of this component-specific limited warranty
extension.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements, exclusions
and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
e
Prior repairs that were performed on ineligible vehicles, eligible vehicles operated and repaired outside the
United States and Puerto Rico, and/or the diagnosis and repair of unrelated issues are not covered. This
exclusion applies to repairs, including consequential, that were performed using non-genuine BMW parts,
and/or used passenger car or light truck parts.
pl
Requesting Reimbursement for a Prior Repair
Sa
m
If you have a prior customer-pay repair that may qualify for reimbursement that was performed either by an
authorized BMW center, or an independent repair shop located in the United States (including Puerto Rico),
please submit your request “online” at www.BMW-RP.com under the following reference:
Covered Component Code
B-ELWR 2021 TC Wastegate Actuator 15Y150M
To initiate the online process, you will be asked to attach PDF files of the required supporting
documentation as outlined in the reimbursement checklist on the next page.
Alternatively, you may mail or fax your request and documentation to:
BMW Customer Reimbursement Center
Attention: B-ELWR 2021 TC Wastegate Actuator 15Y150M
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
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