6/30/2021

Aftersales Service - Vehicle Service Bulletin

02-164: T280, T380, and T480 Camouflage Wrap Removal
6/18/2021

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02-164

Section
02 – Cab Exterior​

Subject
T280, T380, and​T480 Camouflage Wrap Removal

Date
6/18/2021

Whats New Abstract
A vinyl camouflage wrap was applied to new model T280, T380, and T480 cabs built during pre-production.
The purpose of the wrap was to protect the confidentiality of the trucks until the unveiling. The wrap can now
be removed.

Condition
A vinyl camouflage wrap was applied to new model T280, T380, and T480 cabs built during the validation
phase of the new product launch. The purpose of the wrap was to protect the confidentiality of the trucks until
the unveiling.​

Chassis Affected
​ 2 (21 U.S. and 1 Canada) T280, T380, and T480 chassis built from 06/16/2020 through 01/29/2021 and
2
equipped with camouflage wrap.

Action
Campaign
Service all chassis affected that enter your dealership, even if the customer has no issue with the chassis.
1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if their
chassis is on the list.
2. If you are not using Service Management to start repair orders, review SIR for "Complete" next to the
"02164" campaign code prior to performing this repair.
3. Follow the procedures below to remove the camouflage wrap, clean surfaces, and if needed; apply a
new CARB Clean Idle label.

Warranty
Through Standard Warranty, any applicable Extended Warranty or for repairs completed by 07/01/2022,
whichever is greater, Kenworth​will pay for parts at dealer net plus applicable mark-up and labor:

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6/30/2021

Aftersales Service - Vehicle Service Bulletin

2.6 hours labor to remove the vinyl camouflage wrap from a medium duty cab, clean surfaces, and if
needed; install a new CARB Clean Idle label. This time includes removing and reinstalling all
components necessary for access. File a long form claim and reference campaign 02164.

Take-Off Parts Disposition: N/A​
PRWS CLAIM CODING
Campaign 02164 Campaign
Code:
Type

Field Repair

​Claim
Category: Truck

Repair Type

Proactive

Customer 173
Concern
Code

Causal Code

A1

Corrective 25
Action
Code

Responsibility Camp
Code:

Failure
Location

002033008

Causal Part

Supplier
Code

N/A

L29-6257

SRT Code

002-164:
2.6 hrs.
Remove vinyl wrap
and clean surfaces
from Medium Duty
cab. Includes
component R&R
for access and
installation of a
CARB label if
necessary.

​

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Aftersales Service - Vehicle Service Bulletin

CLAIM CODING
002-033Failure
008
Location:
Failure
Type:
SRT
Code:

700

Work
Accomplished:
Responsibility
Code:

002-164:
Claim Type:
2.6 hrs.
Remove
vinyl wrap
and clean
surfaces
from
Medium
Duty cab.
Includes
component
R&R for
access and
installation
of a CARB
label if
necessary.

43

09

C

Parts
Parts are available from PACCAR Parts.
​Quantity

Part
Number

​Description

1 if
Y53-1075 MX ONLY - Clean Idle Label
necessary
​s
A
needed

​ ource
S
Locally

​Citrus cleaner as recommended
by 3M.

Parts are NOT available from PACCAR Parts. If needed, please source from Cummins.
​Quantity

Part
Number

​Description

1 if
CUMMINS ONLY - Clean Idle
5259894
necessary
Label​​

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Aftersales Service - Vehicle Service Bulletin

Procedure
​ lease follow your dealership's safety procedures and precautions to ensure the vehicle
P
can be safely repaired and maintained.
Refer to the procedure on the 3M website for guidance on the removal of films and sheeting.
If a Clean Idle Label was installed on the outside of the vinyl wrap, refer to the steps below. The Clean Idle
label has a tamper-proof design and cannot be reused.
1. Refer to the Parts section for the appropriate label part number according to the engine. Refer to
WebECAT for installation drawings.
2. Clean the surface of residue and place the label in the location shown in the installation drawing.
3. Take a photo of the installed label and attach it to the warranty claim.​

Attachments
​Chassis List
Customer Letter​
Authored by: OF​

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