07-197-21 Service Bulletin/Repair Instructions

ATTENTION:

GENERAL MANAGER
q
PARTS MANAGER
q
CLAIMS PERSONNEL
q
IMPORTANT - All

Service Personnel

Should Read and

Initial in the boxes

provided, right.
SERVICE MANAGER
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© 2021 Subaru of America, Inc. All rights reserved.
SERVICE BULLETIN

APPLICABILITY:

SUBJECT:
2019-2021 Forester with Seat Position Memory
NUMBER: 07-197-21

DATE: 06/29/21
Seat Position Memory Switch- Loose Fit
INTRODUCTION:

This bulletin announces availability of a NEW reinforcement bracket for the seat position memory

switch. The bracket has been designed to fit on the existing switch without modification. The new

bracket adds increased rigidity to optimize retention of the memory switch. Install this new bracket

should a customer experience a loose-fitting seat memory switch in high ambient temperature

conditions.

PRODUCTION CHANGE INFORMATION:

Production change for this part is TBD.

PART INFORMATION:

REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being

repaired.

Part Description
Part Number
BRACKET-REINFORCEMENT, SWITCH
94286SJ100
Seat Memory Switch
Reinforcement Bracket
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD

RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.

Subaru Service Bulletins are intended for use by professional technicians ONLY. They

are written to inform those technicians of conditions that may occur in some vehicles,

or to provide information that could assist in the proper servicing of the vehicle. Properly

trained technicians have the equipment, tools, safety instructions, and know-how to

do the job correctly and safely. If a condition is described, DO NOT assume that this

Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is

ISO 14001 Compliant

ISO 14001 is the international standard for

excellence in Environmental Management

Systems. Please recycle or dispose of

automotive products in a manner that is friendly

to our environment and in accordance with all

local, state and federal laws and regulations.
Continued...

Bulletin Number: 07-197-21; Date: 06/29/21
Page 1 of 3
SERVICE PROCEDURE / INFORMATION:

REMINDER: Customer satisfaction and retention starts with performing quality repairs.

NOTE: Always record any stored seat position(s) before proceeding. Relearn any seat position

memory after work is complete. If the power rear gate (PRG) height has been customized, the

position must also be noted and relearned.

Installation of Reinforcement Bracket

STEP 1)
CAREFULLY remove the driver’s side front door trim panel: EXTERIOR/INTERIOR

TRIM > Door Trim > FRONT DOOR.
STEP 2)
Align the bracket with the directional arrow as shown in the picture below. The bottom

ridge of the bracket will line up with the groove in the switch.
Directional Arrow Mark
Bracket Retaining Claws
STEP 3)
Install the bracket by pushing it on to the door panel while aligning the retaining claws.

Ensure the fitment and retention strength is sufficient. CAREFULLY reinstall all parts

in reverse order and perform a function test of the seat memory switch. Reset the seat
memory positions (and PRG memory height) gate to match the customer’s previous

selections.
Removal of Reinforcement Bracket

STEP 1)
With the door trim panel removed, release the bracket hold claws with a small plastic

trim tool.
Insert trim tool at these points.
Continued...

Bulletin Number: 07-197-21; Date: 06/29/21
Page 2 of 3
NOTE: Examine the bracket after removal to be sure the retaining claws are not damaged before

reinstalling.

Removal / Installation of the Seat Position Memory Switch

The seat position memory switch reinforcement bracket MUST be removed prior to switch removal.

The removal / installation instructions for the memory switch are unchanged in the Subaru Service

Manual: Body & Electrical / WIRING SYSTEM > SEATS > Power Seat System.
IMPORTANT NOTE: Whenever reconnecting the ground cable terminal to the battery sensor,

torque to 7.5 Nm (5.5ft.-lbs. or 66 inch-lbs.) while supporting the sensor with the other hand:

STARTING / CHARGING SYSTEMS > Battery Sensor.
WARRANTY / CLAIM INFORMATION:

For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using

the following claim information:

Labor Description
Labor Operation #
Labor Time
Fail Code
POWER SEAT MEMORY SWITCH REINFORCEMENT
B850-798
0.3
YPP-23
IMPORTANT REMINDERS:

•
SOA strongly discourages the printing and/or local storage of service information as previously

released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 07-197-21; Date: 06/29/21
Page 3 of 3

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