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NHTSA ID Number: 10198671

Manufacturer Communication Number: 2063777/1

TSB/Document Date: 2021-07-02


Summary

DTCs C119813 Low beam light bulb open circuit or C1198FA Low beam light bulb short circuit evident in D6 and/or D7. Customer statement: Headlamp low beam not functioning and/or warning within the DIP Workshop findings: DTCs C119813 Low beam light bulb open circuit active/static and/or C1198FA Low beam light bulb short circuit active/static logged within diagnostic address D6 (light control left) and/or D7 (light control right) Technical background The DTCs once triggered are unable to be cleared, with the DTCs logged the Headlamp low beam will not operate. In the event the symptoms are as described, conduct the instructions within the Measure section to completion noting the following: - The update to address D6 Must be done first followed by the update to address D7 - Regardless of the DTC which is evident or the address in which the DTC/DTCs are evident, both SVM codes MUST be applied


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TSB/Document ID: 2063777/1

Replacement Service Bulletin Number:

MFR Communication Date: 2021-06-25

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Technical product information
Topic
Market
area
Brand

DTC's C119813 Low beam light bulb open circuit or C1198FA Low beam light bulb short circuit evident in D6 and/or D7
Russische Föderation (5RU),Australia E04 BentleyeBay logo rest Asia and Australia (6E04),China 796 VWeBay logo Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 BentleyeBay logo rest Europe (6E02),Japan E03 BentleyeBay logo Japan (6E03),Korea, (South) E08 BentleyeBay logo South Korea
(6E08),United Arab Emirates E06 BentleyeBay logo Middle East and Africa (6E06),United Kingdom E01 BentleyeBay logo UK (6E01),United States
E05 BentleyeBay logo USA and rest America (6E05)
BentleyeBay logo

Transaction
2063777/1
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
00D6 - Light control left 2
00D6 - Light control left 2
00D7 - Light control right 2
00D7 - Light control right 2

Event memory entry
Fault type
C119813: Low beam light bulb Open circuit
C1198FA: Low beam light bulb Short circuit
C1198FA: Low beam light bulb Short circuit
C119813: Low beam light bulb Open circuit

Fault status
static
static
static
static

New customer code
Object of complaint

Complaint type

lighting system, signalling -> exterior illumination -> main lights functionality -> partially without function

Vehicle data
New Flying Spur
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
ZG2* 2020 E
*
*
*
ZG2* 2021 E
*
*
*

Documents
Document name
master.xml

Position

Technical product information
DTC's C119813 Low beam light bulb open circuit or C1198FA Low beam light bulb short circuit evident in D6
and/or D7

Transaction No.: 2063777/1

Customer statement / workshop findings
Customer statement:
Headlamp low beam not functioning and/or warning within the DIP
Workshop findings:
DTC’s C119813 Low beam light bulb open circuit active/static and/or C1198FA Low beam light bulb short circuit active/static logged within
diagnostic address D6 (light control left) and/or D7 (light control right)

Technical background
The DTC’s once triggered are unable to be cleared, with the DTC’s logged the Headlamp low beam will not operate.
In the event the symptoms are as described, conduct the instructions within the Measure section to completion noting the following:

The update to address D6 Must be done first followed by the update to address D7

Regardless of the DTC which is evident or the address in which the DTC/DTC’s are evident, both SVM codes MUST be applied

IMPORTANT: There are separate SVM codes for each diagnostic address D6
(light control left) - 371D6HHZDC (MUST BE APPLIED FIRST)
D7 (light control right) - 371D7HKZDC (MUST BE APPLIED SECOND)

Production change
-

Measure
General information for the reprogramming:
• The closed-circuit voltage of the vehicle must be at least 12.5 V during the reprogramming. Connect the battery of the
vehicle to an external power supply. For further information see the Maintenance manual.
• During the reprogramming switch off all unnecessary consumers (ventilation, seat heater, inside light).
• Because of the highest transmission stability we recommend the use of the diagnosis interface VAS 6154 (WiFi diagnostic
tool) only in the USB operation or the cable-connected VAS 5055 for the reprogramming (updating) of control units. If these
units are not available, the diagnosis interface VAS 5054 (A) can also be used in USB mode.
Software update to address D6
1. Select and run Guided fault finding

Within the Special functions tab - Select SVM Problem related Hardware/Software update then select Perform test (Figure 1).

Figure1
2. On the next screen enter the SVM code 371D6HHZDC and select Adopt (Figure 2).

Figure 2
3. On the following screen, confirm the code is correct then select - Yes.

All control modules will now be interrogated, follow all on screen prompts.

The update will then begin

4. Follow all remaining on screen prompts until completion
5. Conduct a full ignition cycle (Off/On)

Software update to address D7
6. Select and run Guided fault finding

Within the Special functions tab select SVM Problem related Hardware/Software update then select Perform test (Refer back to Figure 1)

7. On the next screen enter the SVM code 371D7HKZDC and select Adopt (Refer back to Figure 2)
8. On the following screen, confirm the code is correct then select - Yes.

All control modules will now be interrogated, follow all on screen prompts.

The update will then begin

Follow all remaining on screen prompts until completion

9. Conduct a full ignition cycle (Off/On)
10. Erase all DTC’s
NOTE: After both updates are complete, gear selection may not be possible. To wake up the system a bus silence is required, carry out the
following steps in the order stated below:

Switch off the ignition

Remove the diagnostic interface from the OBD port

Switch off and remove the battery charger from the vehicle

Close the bonnet and all doors then lock the vehicle

Wait 5 minutes to allow the vehicle to go into bus silence

When 5 minutes has elapsed, unlock the vehicle and open the driver’s door

Switch on the ignition

Confirm gear selection is possible

Warranty accounting instructions
Warranty type
110 or 910
Damage service number 94 18
Damage code
00 41
Labour
Labour operation code 01 51 00 00
Time
As per the ODIS log (Must not exceed 30 time units)

1


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