SVM code

37CEE


Select “Accept” and follow the on
screen prompts.



After the conversion/retrofit operation is
complete, identify the new OCU:



o

Select the “Control Module” tab.

o

Scroll down and right click on address
0075.

o

Select “Identify
.

Control

Module”

After identifying the new OCU, select Guided
Functions for address 0075:
o

Right click on address 0075 and select
Guided Functions



Perform Function “0075
configuration” .



Follow the on-screen prompts.

–

Software

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. All Rights Reserved.
June 2021
91BM Page 10 of 15



During the 0075 – Software configuration test
plan select “Yes” when asked “Do you
still want to perform the software
configuration?” due to no entries in the event
memory.



After the Software Configuration operation is
complete, adapt the OCU to the Anti-Theft
Immobilizer:
o

Right click on address 0025 and select
Guided Functions



Perform function “25 – Adapt OCU” .



Follow the on-screen prompts.

TIP
Additional ignition keys are NOT required for this
test plan.




After adapting the Anti-Theft Immobilizer,
perform Test Plan “Teach VKMS”:
o

Select the “Test Plan” tab

o

Select test plan “0075 – Teach in
VKMS”

o

Select “Perform test”

o

Follow the on-screen prompts

During this test plan, you will be prompted to
hold the ignition key to the reader coil. Ensure
the key is held steady against the reader coil,
otherwise errors could occur.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. All Rights Reserved.
June 2021
91BM Page 11 of 15



If there is an error during the “Teach VKMS”
test plan (see example shown), repeat the test
plan and ensure the key is held steady against
the reader coil for the duration of the test plan.

Reconnect antennas to the OCU:


Reconnect antennas to the OCU .

Exit GFF and clear repair related faults:


Exit GFF and send diagnostic protocol online
when prompted.



Disconnect the diagnostic tester from the
vehicle.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. All Rights Reserved.
June 2021
91BM Page 12 of 15

Confirm operation of Car-Net button array:


Take the vehicle outside with clear line of sight
to the sky.



Initiate a bus sleep by locking the car with the
remote.



Recheck operation after 10 minutes.



The 3-Button Module LED should be green
and user should be able to connect to Car-Net
services.

TIP
It make take a few minutes for the green light to
illuminate after the bus sleep period.


Verify the button array is working by pressing
the “i” call button .



If the green light is not illuminated:
o

There may be an issue outside of the
scope of this action.

o

Contact
Volkswagen
Technical
Assistance if further assistance is
needed.

o

Any additional diagnosis and repairs
if the green light does not illuminate
will not be covered under this action.

TIP
If any static communication faults were stored
during this procedure, these faults should be able to
be erased after the bus sleep period.

Proceed to Section C

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. All Rights Reserved.
June 2021
91BM Page 13 of 15

Section C – Car-Net Registration


Advise the customer that they can now register
for their Car-Net services by pressing the “i”
button in the Car-Net button array.



Print out the Car-Net Quick Reference Guide
attached to end of this document and provide
it to the customer.



Proceed to Section D.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. All Rights Reserved.
June 2021
91BM Page 14 of 15

Section D – Campaign Completion Label
Install Campaign Completion Label


Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next to
the vehicle emission control information
label.

TIP
Ensure Campaign Completion Label does not cover
any existing label(s).

Repair Overview

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. All Rights Reserved.
June 2021
91BM Page 15 of 15

MY20 Quick Reference Guide
Set up your VW Car-Net Mobile App
Standard text and data rates may apply to app-based features

1. Download the VW Car-Net App
Visit the App Store and search “Volkswagen Car-Net” to get the mobile app.

2. Create VW ID
Select “Login” to get started. A secured VW ID will be required to login to
access your VW Car-Net features such as in vehicle Wi-Fi hotspot,1 remote
start2 (if equipped), unlock & lock your doors 3, vehicle status, create alerts and
more.

3. Enroll
Dealer will assist you in enrolling in VW Car-Net Services at the time of
purchase using your mobile number and the email address you provide. Once
enrolled, you’ll be sent an email and SMS message to complete your
registration. Simply login with your VW ID and then confirm your customer
profile info and create a 4-Digit PIN.
If you did not enroll in VW Car-Net services at the time of purchase, login
using your VW ID.

Remote Access

You will be asked to complete your customer profile page, create a PIN and
then accept VW Car-Net terms of service. You can also press the i-Button in
your vehicle’s overhead console for assistance.

4. Select or Add Vehicle
In the mobile app you will be taken to your VW Car-Net Garage to select your
newly added vehicle. If you don't see your vehicle, tap Add Vehicle and
proceed to enter your VIN and follow the owner verification steps.
TIPS:
• If you’d like to register with a different email than what was provided at time of sale, just tap on the
”Login” button on the mobile app. This will take you to VW ID registration page to enter a new email
address and create password. Once you confirm your new email, you will complete registration and
verify ownership of the vehicle to complete the change.
• If you are an additional driver and not the vehicle owner, the owner will need to invite you to register
by going to the VW Car-Net Account Management page. They will select “Add Driver” and enter your
email address.
• For some vehicles (models 2014-2019) you can add a vehicle by obtaining the Account Number and
PIN from the vehicle owner. This will be sent via 2 emails to the owner upon enrollment of VW Car-Net.

Navigate

When on the REMOTE tab, on the HOME screen

When on the NAVIGATE screen

Remote Locking & Unlocking3

Find Last Parked Location4

Tap

to lock your doors.

Tap

to see your VW’s location.

Tap

to unlock your doors.

Tap

to see your location.

Tap

to see your VW and your location.

Tap

to see available parking options.5

Remote Honk/Flash
Tap

to flash the lights for 10 seconds.

Tap

to sound the horn and flash the

lights for 10 seconds.

Send a Location to Your FactoryInstalled In-Vehicle Navigation6

Remote Start & Stop2
(If equipped. Excludes Passat Models.)

Tap

to start your VW.

Tap
, enter a destination or key word.
Select the location pin on the map.

Tap

to stop your VW.

Tap

Remote Start & Stop Tips:
Dealer installed Remote Start may take between 24-48 hours to show on the mobile app.
Your mobile device needs to be paired to your vehicle for Remote Start & Stop to function. Go to “Manage
Paired Devices” under the Account Management screen ( ), then proceed to your vehicle and accept
notice on the touch screen display. Remote Start is only available within the VW Car-Net mobile app.

Safe & Secure

to begin

your navigation in the Vehicle.

(requires paid subscription)

Your Volkswagen Vehicle is equipped to connect you to help when you need it.
Buttons inside your Volkswagen Vehicle
Wrench Button connects you to VW Roadside Call Assist7

i-Button connects you to a VW Car-Net Response Center Specialist

SOS Button connects you to the Emergency Response Center

Anti Theft Alerts8
Download the Car-Net Mobile App to get an alert notification when your
vehicle's intrusion alarm goes off.

Stolen Vehicle Locator9
If your vehicle is ever stolen, Car-Net® Safe & Secure can work with
authorities to help locate it.
• Contact the police.
• File a police report.
• Call VW Car-Net Response Center at 1-833-648-2735
IMPORTANT: You must verify you are the owner of the vehicle and provide the police report case
number before VW Car-Net can assist law enforcement in locating your vehicle.

Questions? Call Volkswagen Car-Net Response Center at 1-833-648-2735

Quick Reference Guide
Diagnostics & Maintenance

In-Vehicle Wi-Fi

(requires trial or paid data plan)

Check how your vehicle is performing and receive service
reminders to keep your vehicle healthy and happy.

Connect up to four passenger Wi-Fi1 enabled devices,
including smartphones, laptops, gaming devices, and more.

When on the HEALTH screen

When on the BUY PLANS tab, on the HOME screen

Vehicle Health Report10

Buy Plans Tab

Get a snapshot of your vehicle’s condition. The report shows mileage and
status of key vehicle systems:

Find the right plan for you. Choose from a monthly unlimited Hotspot data
plan or have the convenience of connecting your vehicle to your existing
mobile data plan.

• Driver assistance systems
• Safety equipment
• Tires and brakes

• Heating and air conditioning equipment
• Engine, transmission, and powertrain

SSID & Passphrase
To access your SSID & Passphrase, go to “Wi-Fi” under the Account
Management screen ( ) and click on “SSID & Passphrase”.

Service Appointment Scheduling
Schedule dealer appointments through your VW Car-Net app. Vehicle Health
reports can be sent to your preferred dealer prior to your appointment.

Guardian Services
Reduce worry when your loved ones are driving your VW Vehicle. Set Speed, Boundary, Curfew, and Valet alerts to receive an
email or text message if the driver isn’t following your car rules.
When on the GUARDIAN screen

Speed Alert11

Boundary Alert11

Sends an alert when your car exceeds a pre-defined
speed limit.

Sends an alert when your car enters or exits a predefined area.

Tap speed alert.

Tap boundary alert.

Tap create new speed alert.

Tap create new boundary alert.

Name the alert & set the desired date and time
constraints as well as speed limit

Search the location and set the parameters.

Curfew Alert11

Adjust notification settings, and SAVE

Send an alert when your car is used during pre-determined
times.

Valet Alert11

Tap curfew alert.

Sends an alert if your car is driven outside of your preset
valet location. You can manage the alert settings in the
Car-Net app.

Tap create new curfew alert.
Name the alert & set the desired date and time constraints

DriveView™

Set the desired date and time for the alert to be active

12

13

With DriveView™, you may be eligible for discounts on auto insurance and learn about your driving behavior. Get your daily,
weekly, monthly, and cumulative DriveView™ score across 4 factors (Night time Driving, Hard Braking, Idle Time, and Rapid
Acceleration.)
To enroll in DriveView™, go to “DriveView™” under the Account Management screen ( ) and accept the
terms of service.
When on the TRIPS tab, on the HOME screen you can check your DriveView™ scores after driving for a while.
See applicable Terms of Service and Privacy Statement available at www.vw.com/carnet for details. Always pay careful attention to the road, and do not drive while distracted.
1. The Wi-Fi hotspot feature is intended for passenger use only. 4G LTE coverage is not available in all areas. See materials provided for terms, privacy, data security details. Requires trial or paid Wi-Fi plan from third
party wireless provider.
2. Requires compatible factory-installed or dealer-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended
with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
3. Standard text and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
4. Standard text and data rates may apply. Do not use feature to locate stolen vehicle.
5. Powered by Parkopedia. Requires parking facility participation. Volkswagen not responsible for accuracy of pricing & payment options, hours of operation, and features. See parkopedia.com for important
information and details. Standard text and data rates may apply
6. Requires compatible factory-installed navigation system. Standard text and data rates may apply.
7. Roadside Call Assist connects you to a Roadside Call Assist third-party provider and may require additional payment for services rendered.
8. Requires paid subscription and VW Car-Net Mobile App. Standard text and data rates may apply.
9. Requires paid subscription. For use by law enforcement authorities only. See Terms of Service for details.
10. Refer to your vehicle's warning and indicator lights for the most current diagnostic information. Always consult owner's literature for maintenance guidelines.
11. Standard text and data rates may apply.
12. Discounted insurance rates may not be available in all states. Discounts are provided by third party auto insurance companies and are not guaranteed. Use of your vehicle by multiple drivers may impact your
driving score and your ability to obtain discounted insurance. Always obey all speed and traffic laws.
13. Discounted insurance rates may not be available in all states. Use of your vehicle by multiple drivers may impact your driving score and your ability to obtain discounted insurance.
“Volkswagen,” “VW,” all model names and the Volkswagen logo are registered trademarks of Volkswagen AG. “Car-Net” is a registered trademark of Volkswagen Group of America, Inc.. All rights reserved.
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trademarks of Google, Inc.
© 2019 Volkswagen of America, Inc. | Privacy Statement