Service Bulletin 589
Issue 1 - 05.2021
Subject: Fuel Hose Clip Alignment
Bulletin Models Affected
Number
589

Bonneville T100

VIN Range

Markets
Affected

From AE5477

To AH3827

All
markets

From AE5477

To AH3827

China
only

Bonneville T120
Bonneville T120 Black
Bonneville Bobber
Bonneville Speedmaster
Scrambler 1200 XE
Scrambler 1200 XC
Scrambler 1200 Steve McQueen Edition
Speed Twin
Street Scrambler
Street Scrambler Sandstorm
Street Twin
Street Twin Goldline
Thruxton RS
589

Bonneville Bobber Black
Street Scrambler

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Background Information
Internal investigations have identified the possibility of the fuel hose clip to cause damage to the fuel pump
plate on the above models. Dealers are requested to realign the clip on the fuel hose as described in the
procedure below.

Customer Contact Instructions
Motorcycles in the affected VIN range must be modified prior to delivery to the customer, or at the next
visit to the dealership.

Identification of Affected Motorcycles
Bonneville T100, Bonneville T120, Bonneville T120 Black, Bonneville Bobber, Bonneville Bobber Black,
Bonneville Speedmaster, Scrambler 1200 XE, Scrambler 1200 XC, Scrambler 1200 Steve McQueen Edition,
Speed Twin, Street Scrambler, Street Scrambler Sandstorm, Street Twin, Street Twin Goldline and Thruxton
RS motorcycles in the above VIN range.
Note:
•
•

Some affected motorcycles listed in the VIN range will have been modified and repaired by Triumph
prior to their release from the factory.
Unmodified motorcycles can be identified by checking the ‘VIN Enquiry’ on www.triumphonline.net.

Warranty Claim Instructions
Bulletin Number
589

Fault Code
012468989

Repair Code
99589

Description
Fuel Hose Clip Alignment

Repair Time Allowance
0.35 Hrs

Genuine Parts Information
Bulletin Number
589 - All models except Bonneville
Speedmaster,
Bonneville
Bobber
and
Bonneville Bobber Black

Part Number Description
T2402918

Parts Kit, Fuel Hose Clip Alignment

Quantity
1

Washer, banjo, M12 x 1.5, Qty 2
Lock nut, flanged, M6 x 1.0, Qty 1

589 - Bonneville Speedmaster, Bonneville
Bobber and Bonneville Bobber Black models
only

T3550573

Washer, banjo, M12 x 1.5, Qty 2

2

Parts Ordering Instructions

For Triumph Subsidiary and Overseas Distributor
dealers using Triumph Warranty On-Line with Parts
Auto Ordering Flag switched on: Order all repair parts
by submitting a New Prior through the Warranty OnLine system. Entering the above repair code in a New
Prior will automatically add the parts required and
labour times for this Service Bulletin.
For Overseas Distributor dealers NOT using Triumph
Warranty On-Line or for Overseas Distributor dealers
using Triumph Warranty On-Line with Parts Auto
Ordering Flag switched off: Orders should be placed
using the normal parts ordering procedure.

Genuine Parts Return

Dealer to retain parts for 90 days. All parts must be
stored in a secure, non-public accessed area and
correctly identified with a completed warranty label.
Thereafter the parts must be rendered unusable
prior to scrapping.

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Other Instructions
Once completed, please mark the Service Record Book that the requirements of this bulletin have been
complied with.
Before returning the motorcycle to the customer, download the latest calibration using the current version
of the Triumph diagnostic software to the following:
• Engine electronic control module
• Chassis electronic control module (if fitted)
• Keyless electronic control module (if fitted)
• Suspension electronic control module (if fitted)
• Connectivity module (if fitted)
• Instruments (if applicable).

Fuel Hose Clip Alignment
Follow the procedure below in order to realign the fuel hose clip.

Warning
Make sure the motorcycle is stabilised and adequately supported.
Do not support the motorcycle on any ancillary component, the exhaust system or any other non
structural parts of the motorcycle frame.
A correctly supported motorcycle will help prevent it from falling.
An unstable motorcycle may fall, causing injury to the operator or damage to the motorcycle.

Warning
Petrol (gasoline) is highly flammable and can be explosive under certain conditions. When opening the fuel
tank cap always observe all the following items:
Turn the motorcycle ignition switch OFF.
Do not smoke.
Always have a suitable fire extinguisher close at hand when handling or draining fuel or fuel systems. Fire
extinguishers must also be present in areas where fuel is stored.
Always disconnect the vehicle battery, negative (black) lead first, before carrying out, dismantling or
draining work on a fuel system.
Whenever petrol (gasoline) is being handled, drained, stored or when fuel systems are being dismantled,
make sure the area is well ventilated. All potential forms of ignition must be extinguished or removed (this
includes any appliance with a pilot light). Any lead-lamps must be flame-proof and kept clear of any fuel
spillage.
Warning notices must be posted at a safe distance from the site of the work to warn others that petrol
(gasoline) is being openly handled. The notice must instruct the reader of the precautions which must be
taken.
Failure to observe any of the above warnings may lead to a fire hazard which could result in personal
injury.

Warning
No one should be permitted to repair components associated with petrol (gasoline) without first having
specialist training on the fire hazards which may be created by incorrect installation and repair of items
associated with petrol (gasoline). Repairs carried out by untrained personnel could bring about a safety
hazard leading to a risk of personal injury.

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Warning
Draining or extraction of petrol (gasoline) from a vehicle fuel tank must be carried out in a well ventilated
area.
The receptacle used to contain the petrol (gasoline) must be more than adequate for the full amount of
fuel to be extracted or drained. The receptacle should be clearly marked with its contents, and placed in a
safe storage area which meets the requirements of local authority regulations.
When petrol (gasoline) has been extracted or drained from a fuel tank, the precautions governing naked
lights and ignition sources should be maintained.
Failure to observe any of the above warnings could bring about a safety hazard leading to a risk of
personal injury.
1.
2.

Remove the seat as described in the Service Manual.
Disconnect the battery, negative (black) lead first.

Warning
Never drain fuel from the tank using non-approved, non-professional standard fuel handling equipment.
A fire causing destruction of property and injury to persons may result from use of non-approved fuel
handling equipment.
3.
4.
5.

Using propriety professional automotive workshop equipment approved for fuel handling, drain all fuel
from the fuel tank.
Remove the fuel tank as described in the Service Manual. Discard the lock nut from the fuel tank
mounting bolt.
Remove the fuel hose union bolt and discard the two sealing washers.

1

2

1.
2.

Union bolt
Fuel hose

Caution
Take care not to damage the fuel hose clip.
If the fuel hose clip is damaged, a replacement fuel hose is necessary.

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6.

Using suitable pliers, release the clip from the hose. Anchor one side of the pliers at the front of the clip
(1) and use the other side of the pliers to push the outer edge of the clip (2) forwards to release.

2

1
clak

1.
2.

Front edge of clip
Rear edge of clip

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7.

Align the clip to its correct position. The clamp section of the clip should be rotated 180° so it faces
away from the fuel pump plate when the hose is fitted. For all markets except China, the clip edge
should be 9 mm +/- 1 mm from the fuel hose flange. For models sold in China, the clip edge should be 6.5
mm +/- 1 mm from the end of the fuel hose rubber protective sleeve.

2

1

9 mm +/- 1 mm

3
1

2

clah

All markets except China
1.
2.
3.

Fuel hose
Fuel hose clip
Fuel hose flange

2

1

6.5 mm +/- 1 mm

1

2

3

clah_1

China market only
1.
2.
3.

Fuel hose
Fuel hose clip
Fuel hose protective sleeve

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8.

Using suitable pliers, push the clip together to lock in to place. Push down on the clip from above and
make sure the clip is seated correctly.

clai

Installation of the retaining clip

9.
10.
11.
12.
13.
14.

Visually inspect the clip and fuel hose for damage. If any damage is present, the fuel hose must be
replaced.
Refit the fuel hose with two new sealing washers from the parts kits and tighten the union bolt to 25
Nm.
Check that clearance exists between the fuel hose clip and the fuel pump plate.
Refit the fuel tank as described in the Service Manual.
Reconnect the battery, positive (red) lead first and tighten the terminals to 4.5 Nm.
Refit the seat as described in the Service Manual.

Circulation
Initial and date when read and return to central file holder
Service Manager

Parts Manager

Service Bulletin 589 Issue 1

Sales Manager

Workshop
Supervisor

Technician 1

Technician 2

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