NHTSA ID Number: 10197374
Manufacturer Communication Number: TJ26745.13.9-202
TSB/Document Date: 2021-06-14
Summary
This is a Technical Journal: 12V Battery Testing Method
VOLVO
CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
12V Battery Test Methods
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 26745.13.9
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2021-05-18
2021-05-25
FUNC GROUP:
FUNC DESC:
3110
Battery
Page 1 of 6
“Right first time in Time”
Attachment
File Name
TJ 26745_ Support Battery SN.pdf
TJ 26745_Main Battery SN.pdf
File Size
1.1381 MB
1.3918 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
* Warranty claim information updated
To better reflect the features of the Battery Monitoring Sensor and related battery systems on P3, SPA
(Scalable Platform Architecture) and CMA (Compact Modular Architecture), the guidelines for a battery
check have changed.
As a good workshop practice and to improve customer satisfaction a battery charger/maintainer should
be connected to the charging posts in engine compartment while performing a schedule maintenance
event or any other service/warranty related visit.
Note: Be sure that charger is configured for the correct type of battery. Refer to the Volvo label on the
top of the battery for type information. AGM (absorbent glass mat)-type batteries will have this clearly
indicated. All other Volvo-labeled batteries can be considered “Regular Liquid” lead-acid batteries.
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2021 VOLVO CAR USA, LLC
Technical Journal 26745.13.9
AGM-type batteries are very sensitive to charging conditions:
A charging voltage of 13.6v is preferred. Charging voltage MUST NOT exceed 14.4v.
Charge current into battery should not exceed 25 amps. Midtronics MSP-070 should never be set to
14.4v with AGM batteries.
Exceeding the recommended charging voltage or current can permanently damage the battery.
*Main Battery Testing: SPA/CMA vehicles only
A new battery diagnostic sequence has been implemented in VIDA that can be used for any situation
where the vehicle battery needs to be checked. This includes situations with a customer complaint and
general maintenance check-ups.
The sequence can be found by following CSC fault tracing for “Electrical distribution: 12V System”
This new sequence will evaluate the battery condition based on long-term data measured by the vehicle’s
on-board battery diagnostics. If a deeper analysis of the battery is needed or if the battery is suspected
to be faulty, VIDA will guide the technician through the testing procedure and provide a warranty
authorization code should the battery need to be replaced.
* Note: The VIDA diagnostic tool is the only acceptable test on SPA/CMA vehicles without a customer
complaint or for Multi-Point Inspections (MPI).
Main Battery Testing: All other vehicles + Support Battery Testing, ALL Vehicles
The handheld battery tester (9513030/BT3300) should be used for testing main batteries on all non SPA/
CMA vehicles and for testing support batteries on ALL vehicles
- Before testing battery, read out the vehicle with VIDA to ensure that there are no current issues
causing battery drain.
- Please follow normal CSC-based fault-tracing to determine if battery testing is needed.
Note: The hand held battery tester must be set to test the appropriate type of battery: If the Volvo label
on top of the battery indicates “AGM”, then the “AGM Flat-Plate” setting should be selected. All others
should use the “Regular Liquid” setting.
The tester should also be set to the “EN” (European Normal) rating scale as indicated on the Volvo label.
The handheld tester must ALWAYS be connected directly to the battery terminals for testing. Connecting
the negative clamp to a grounding point is not acceptable.
Page 2 of 6
2021-05-25
Technical Journal 26745.13.9
Warranty Claims:
Battery tests and replacements will be covered under the New Car Warranty (01) when the vehicle is
still under Warranty, there is a demonstrable, warrantable defect and the results of the above testing
determine that replacement is necessary.
*Authorization codes generated by the BT3300 tester will only be accepted on SPA and CMA
vehicles if the condition described in TJ 35924 applies.
The battery code retrieved must be provided in the repair text (refer to SMB 00-428 for repair text
requirements).
The serial number of the old and new batteries are also required to be included in the repair text for all
batteries. See the attachments for reference/location of the serial numbers. If there is a serial number in
both locations, use the number that is on the top of the battery.
The authorization code from the battery test must also be printed and attached to the hard copy of the
repair order.
VSTG OPERATION NUMBERS:
31122-2 Battery condition check
31102-3 Battery replace
CSC Customer Symptom Codes
Code
7B
AA
AB
AC
AD
BE
BF
BJ
LM
LN
6J
Description
Starting/Engine does not start/Engine does not turn/No clicking sound at start attempt
Starting/Engine does not start/Engine turns
Starting/Engine hard to start/cranks slowly/Unsure when/at all times
Starting/Engine hard to start/cranks slowly/After use
Starting/Engine hard to start/cranks slowly/Cold start
Starting/Engine does not start/Engine does not turn/Unsure when/at all times
Starting/Engine does not start/Engine does not turn/Clicking sound at start attempt
Starting/Engine does not start/Unsure when/at all times
12 V main battery/Dead battery
12 V main battery/Weak or low electrical power
Text window and warning symbol/Low battery
DTC Diagnostic Trouble Codes
2021-05-25
Page 3 of 6
Technical Journal 26745.13.9
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
124
134
135
136
137
138
155
156
157
224
225
234
235
236
238
246
256
536
Model Year
2007-9999
2011-9999
2008-9999
2008-9999
2016-9999
2014-9999
2011-9999
2009-9999
2014-9999
2019-9999
2019-9999
2017-2017
2017-9999
2017-9999
2018-9999
2018-9999
2016-9999
2019-9999
Plant
Chassis range
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
Struc Week
Range
200620-999951
201020-999951
200720-999951
200720-999951
201524-999951
201345-999951
201020-999951
200820-999951
201420-999951
201835-999951
201817-999951
201617-999951
201624-999951
201646-999951
201646-999951
201746-999951
201505-999951
201746-999951
SERVICE:
N/A
VST Operation Number
VST Operation Number
31122-2
31102-3
Description
Battery condition check
Battery replace
VEHICLE REPORT:
N/A
To view TJ attachment continue to next page. This TJ has two attachments.
Page 4 of 6
2021-05-25
Technical Journal 26745.13.9
2021-05-25
Page 5 of 6
Technical Journal 26745.13.9
Page 6 of 6
2021-05-25
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TSB/Document ID: TJ26745.13.9-202
Replacement Service Bulletin Number:
MFR Communication Date: 2021-05-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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