NHTSA ID Number: 10195263
Manufacturer Communication Number: E112
TSB/Document Date: 2021-06-07
Summary
Software Update for DEF Decomposition Pipe Fault - This is a Fix as Fail repair - has determined on vehicles manufacured with a PACCAR
MX013 EPA 2013 model year 2013 or 2014 engine, that certain DEF decomposition pipes may not promote adequaste DEF mixing, thereby leading to over dose and NH3 (aMMONIA) SLIP, which in turn can trigger fault code P3818.
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TSB/Document ID: E112
Replacement Service Bulletin Number:
MFR Communication Date: 2015-05-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
MFR Component System:
MFR Component Subsystem:
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E112 Decomp Pipe
Page 1 of 2
Service Bulletin
E112
Description
Software Update for DEF Decomposition Pipe Fault
Release Date
5/11/2015
Introduction
This is a Fix as Fail Repair
Peterbilt
has determined on vehicles manufactured with a PACCAR
MX-13 EPA 2013 model year 2013 or 2014
engine, that certain DEF decomposition pipes may not promote adequate DEF mixing, thereby leading to overdose
and NH3 (Ammonia) slip, which in turn can trigger fault code P3818.
Resolution
If a customer enters your dealership and is experiencing the fault code P3818 on an affected chassis, update to the
most current version of software.
Note: Decomp pipe replacement with high route exhaust is no longer required if an engine is flashed
with the most current software update.
Warranty
Through Standard Warranty (includes Extedned Warrany) and Emissions Warranty (5 years/100k miles) Peterbilt
will
pay for parts plus applicable mark up and labor to update MX engine software on vehicles presented with fault code
3818.
File claims using Quick Claim E112 when flashing engines to resolve fault code P3818.
Quick Claims cannot be used when filing claims for service performed on Kenworth
Vehicles. Use the long claim input
form in DWWC by selecting Draft/Offline Claims, General tab, and in the Type of Claim drop down box, select
PACCAR
Engine Claim. Use the claim codes listed below AND send an e-mail to PBDiv.CS.Campaigns@PACCAR
.com
https://eportal.paccar.com/dealer/uspb/en/service/enginebulletins/enginefieldrepair/Pages/...
5/21/2015
E112 Decomp Pipe
Page 2 of 2
with the chassis # and Campaign # in the subject field:
File a long claim for additional labor after a quick claim has been submitted for other extraordinary
circumstances (which must be explained).
For Field...
Enter...
Failure Location
043-007-148
Failure Type
700
Claim Type
A
SRT 045-986
0.3 Hours Labor to update software
SRT 045-988
0.3 hours Labor (15 min wait)
Parts
There are no parts for this bulletin, only software updates.
Labor
Peterbilt
will pay for 0.6 hours labor for download and updating the software.
Procedure
Connect vehicle to DAVIE4 and update PRS file
Update to the most current software version to resolve Fault Code P3818 on MX-13 model year 2013 and 2014 MX-13
engines.
Access to PACCAR
’s Enterprise Portal is provided as a benefit of doing business with PACCAR
. All applications and content accessed
through this system are confidential and proprietary and the property of PACCAR
Inc and its suppliers, and must be kept strictly
confidential pursuant to the contract licensing such access. Disclosure, publication, release or distribution of any material found on
PACCAR
systems to any person other than employees with a need to know such information is strictly prohibited. All activity on this
system is monitored. If PACCAR
suspects or discovers any unauthorized activity, access may be immediately terminated without
prior notification. Violators may be subject to legal action.
© Copyright 2015 PACCAR
Inc. All rights reserved. We welcome your feedback on this page. For technical questions or concerns
about this page, please contact the DealerNet Webmaster.
https://eportal.paccar.com/dealer/uspb/en/service/enginebulletins/enginefieldrepair/Pages/...
5/21/2015
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