Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date

DTC's B14BF01 and /or B14A854 evident in address 0009 - Steering column will not adjust
Bentley: worldwide (2WBE)
Bentley
2062095/2
EH
Approval

Event memory entries
Diagnostic address

Event memory entry

0009 - Electronic central electric
0009 - Electronic central electric
0009 - Electronic central electric
0009 - Electronic central electric

B14BF01: Steering column vertical adjustment motor electrical error
B14BF01: Steering column vertical adjustment motor electrical error
B14A854: Adjustable Steering Column Control Module no basic setting
B14A854: Adjustable Steering Column Control Module no basic setting

Fault type Fault status
Intermittent
static
Intermittent
static

New customer code
Object of complaint

Complaint type

running gear -> steering, power-assisted steering -> electric steering column height
adjustment

functionality -> without function /
defect

Vehicle data
New Continental GT/GTC - New Flying Spur
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
ZG2*
ZG2*

MY
2018
2019
2020
2021
2019
2020
2021
2020
2021

Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*

Documents
Document name
master.xml

Gearbox code
*
*
*
*
*
*
*
*
*

Final drive code
*
*
*
*
*
*
*
*
*

Position

Technical product information
DTC's B14BF01 and /or B14A854 evident in address 0009 - Steering column will not adjust

Transaction No.: 2062095/2

Customer statement / workshop findings
Customer statement
Steering column will not adjust in any direction
Workshop findings
The following DTC’s are evident within diagnostic address 0009
•

B14BF01: Steering column vertical adjustment motor - Electrical

•

B14A854: Power adjustable steering column control module - No basic setting

Technical background
Refer to the Measure section of this TPI

Production change
Not applicable

Measure
1) Confirm the fault is reproducible
2) Does the fault occur at any particular time?
Yes No
Comment
Or
When adjusting during easy entry/exit movement?
Yes No
Comment
NOTE:
•

Should the answer be Yes to one or both questions please proceed with the remaining instructions

•

Should the answer be No to both questions please raise a new DISS query or respond on the already existing DISS query

3) Conduct the initialisation procedure using the column mounted switch as follows:

Figure 1
Referring to Figure 1 - Carry out the following switch tap sequence
IMPORTANT: The sequence MUST BE conducted in quick succession
•

3x Out (Point A)

•

1x In (Point B)

•

1x Out (Point A)

•

1x Up (Point C)

•

1x Down (Point D)

In the event that the afore mentioned process is not successful - Apply moderate force to dislodge the steering column from the actual position it
is stuck in - For example:
•

Column is stuck at it’s highest position - Apply force downwards and press the ‘Down’ switch to attempt to release column from it’s stuck
position -

•

Column is stuck at its lowest position – Apply force upwards

•

Once complete - Check for steering column movement functions and clear all related DTC’s

•

Retest and monitor for the reoccurrence of DTC’s

4) In the event the DTC’s and/or the fault is still present - Carry out the Basic Setting procedure for the power adjustable steering column, using
ODIS
5) In the event the DTC’s and/or the fault is still present - Refer to the applicable wiring diagram and conduct full wiring integrity check from the
motor of the adjustable steering column to the Control unit for electrically adjustable steering column (J866)
Should step 6 require conducting please ensure that the steering column control module (J866) is not removed from the
steering column assembly at any point.
NOTE: The steering column and control module MUST BE returned as a complete assembly via the normal returns procedure
6) In the event the DTC’s are still present - Replace steering column and the steering column control module (J866)

Warranty accounting instructions
Diagnosis work (Steps 1 to 5) Warranty
type – 110 or 910
Damage Service Number 48 14
Damage Code
00 40
Labour
Labour Operation Code 01 50 00 00
Time - Taken from the ODIS log must not exceed 30 TU
New Continental GT and New Continental GTC
Time to replace the Steering column (Step 6)
Labour
Labour Operation Code 48 14 19 00
Time 120 TU
Time to replace the upper steering column
Labour Operation Code 48 14 55 50
Time 10 TU
Steering column control module replacement (J866)
Labour Operation Code 48 30 19 00
Time 40 TU
New Flying Spur
Time to replace the Steering column (Step 6)
Labour
Labour Operation Code 48 14 19 00
Time 120 TU
Time to replace the upper steering column
Labour Operation Code 48 14 55 50
Time 10 TU
Steering column control module replacement (J866)
Labour Operation Code 48 30 19 00
Time 50 TU

Parts information
Refer to the ETKA parts catalogue
NOTE: The steering column and control module MUST BE returned as a complete assembly via the normal returns procedure