Technical product information
New Continental GT and GTC- Repeat window drop glass concerns
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley

Topic
Market
area
Brand

Transaction
2062035/5
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
0042 - Driver's door electronics
0052 - Passenger's door electronics
00BB - Rear drivers side door electronics
00BC - Rear passenger side door electronics

Event memory entry
Fault type
B148754: Window regulator motor no basic setting
B148754: Window regulator motor no basic setting
B148754: Window regulator motor no basic setting
B148754: Window regulator motor no basic setting

Fault status
Intermittent
Intermittent
Intermittent
Intermittent

New customer code
Object of complaint

Complaint type

Position

body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening

functionality -> defective function
sequence
functionality -> defective function
sequence

rear left

functionality -> without function / defect

front left

functionality -> without function / defect

rear left

Vehicle data
New Continental GT and GTC
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*

2018
2019
2020
2021
2019
2020
2021

E
E
E
E
E
E
E

*
*
*
*
*
*
*

*
*
*
*
*
*
*

*
*
*
*
*
*
*

Chassis numbers
Manufacturer Filler Type Filler MY Factory From To
Prod from Prod to
SCB
*
*
*
*
*
000001 088065

Documents
Document name
master.xml

functionality -> without function / defect
functionality -> without function / defect
functionality -> defective function
sequence
functionality -> defective function
sequence

rear
right

front
right
rear
right
front left
front
right

Technical product information
New Continental GT and GTC- Repeat window drop glass concerns

Transaction No.: 2062035/5

Customer statement / workshop findings
Customer statement
Incorrect operation of the drop door glass
Workshop findings
DTC’s for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and
BC) for loss of basic settings

Technical background
Confirm the following before proceeding:
•

A customer complaint of windows failing to close correctly with a loss of Basic Settings DTC is evident

•

The glass set is confirmed within specification as per “Side glass – to check” procedure on Elsa Pro. A completed
measurement table must be saved as this will be requested as evidence if a DISS query is raised

•

Window seals are checked and confirmed as no damage, splits or tears evident

•

Battery health condition must be confirmed as within specification, as per the applicable Elsa Pro Rep.Gr guidelines.
Save an image of the battery printout should a DISS query needs to be raised

Only proceed with the “Measure” section of this TPI once the above checks have been confirmed as within specification
Please note, Warranty claims will not be approved unless the information within this section are provided

Production change
All VIN’s post SCBCZ13S8MC088065 are to specification

Measure
Software update
• The closed-circuit voltage of the vehicle must be at least 12.5 V during the update. Connect a suitable battery charger
to the vehicle. For further information refer to the Repair manual
•

During the update switch off all unnecessary consumers (ventilation, seat heater, interior illumination etc)

•

Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 (WiFi diagnostic tool)
ONLY in USB operation or the cable-connected VAS 5055 for the reprogramming (updating) of control units. If these
units are not available, the diagnosis interface VAS 5054 (A) can also be used in USB mode

•

Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming (updating) of any control
units

1) Select and run Guided fault finding NOTE: Ensure all DTC’s are erased prior to starting the update
• Referring to Figure 1 - Within the Special functions tab - Select SVM - Code Input (Point A)
•

Select Perform test (Point B)

Figure 1
2) Referring to Figure 2 – Enter the SVM code 370FTM01

Figure 2
- When prompted enter your global user ID and password
- Follow all on screen prompts to continue through the procedure, the identification data will be transferred
3) The Required control units will be automatically updated in the order shown in Figures 3 through to 6

Figure 3

Figure 4

Figure 5

Figure 6
4) Once the update is complete the screen shown in Figure 7 will be evident

Figure 7
•

Upon successful completion of the SVM code input procedure, the new record number - target data container will be as shown in Table 1

The software version number will stay as (0189)
Table 1. Software - Record Number - Target Data Container - Post update
0042 – Door electronics drivers side

V03.935.344.TP

0052 – Door electronics passenger side

V03.935.344.TQ

00BB – Door electronics drivers side – rear

V03.935.344.TR

00BC – Door electronics passenger side – rear V03.935.344.TS

Warranty accounting instructions
Please note, Warranty claims will not be approved unless the required information within the Technical background section is provided
Software update
Warranty type
110 or 910
Damage service number
64 38
Damage code
00 40
Labour
Labour operation code
01 51 00 00
Time
Taken from ODIS log – Maximum (50 TU)
Time to conduct checks (as per Technical background
instructions)
Labour operation code
Time

64 38 02 00 (use 99 index until 10/6/21)
30 TU