GROUP

MODEL

BOD

2021-2022MY
K5 (DL3a)

NUMBER

DATE

210 (Rev 2, 06/04/2021)

September 2020

TECHNICAL SERVICE BULLETIN
SUBJECT:

COMBINATION TSB / SERVICE ACTION: CONSOLE
SQUEAK NOISE INSPECTION AND REPAIR (SA436)

 NOTICE
This bulletin has been revised to include additional information. New/revised sections of this
bulletin are indicated by a black bar in the margin area.
This bulletin provides information regarding a potential squeak noise between the Heating Ventilation Air
Condition (HVAC) controller and the floor console upper garnish on some 2021-2022MY K5 (DL3a) produced
from March 25, 2020 through June 8, 2021. Follow the inspection procedure to confirm if the squeak is
present. If the squeak is present, technicians are instructed to apply Tesa® Tape to the right corner of the
HVAC controller face. Before conducting the procedure, verify the vehicle is included in the list of
affected VINs.

 NOTICE
A Service Action is a repair program without customer notification that is performed during the
warranty period. Any dealer requesting to perform this repair outside the warranty period will
require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage → Warranty Coverage
Inquiry → Campaign Information). Not completed Recall / Service Action reports are available on

WebDCS (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report), which includes
a list of affected vehicles.
This issue number is SA436.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.

Page 2 of 4

COMBINATION TSB / SERVICE ACTION: CONSOLE

SUBJECT:

SQUEAK NOISE INSPECTION AND REPAIR (SA436)
Inspection Procedure:
1.

Inspect the HVAC controller for squeak by
pushing in on the right upper corner of the
HVAC controller in the location shown.
If the HVAC controller does not exhibit a squeak
noise, no further action is required.
If

the

HVAC

inspection,

controller

follow

the

squeaks
Repair

during

Procedure

outlined below.

Noise Inspection Video

Repair Procedure:
1.

Remove the floor console upper garnish (A) by
referring to the “Heating, Ventilation and Air
Conditioning

→

Controller

→

Repair

procedures” chapter in the applicable Shop
Manual on KGIS.

 NOTICE
Removal of the HVAC controller is not
required.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD210/SA436 (Rev 2) K5 (DL3a) September 2020

Page 3 of 4

COMBINATION TSB / SERVICE ACTION: CONSOLE

SUBJECT:

SQUEAK NOISE INSPECTION AND REPAIR (SA436)
2.

Remove the tape from the right side of the
HVAC controller.

3.

Apply Tesa® Tape on the two (2) areas shown.
Add Tesa® Tape
here

Added

Noise Inspection Video

coverage

 IMPORTANT
Ensure

that

the

Tesa®

Tape

is

covering over the edge of the HVAC
controller face, OK. The tape should
not be behind the HVAC controller
face, NG.

4.

Reinstall the floor console upper garnish in the
reverse order of removal.

5.

Refer to the ‘Inspection Procedure’ on page 2
and confirm the noise is no longer heard.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD210/SA436 (Rev 2) K5 (DL3a) September 2020

Page 4 of 4

COMBINATION TSB / SERVICE ACTION: CONSOLE

SUBJECT:

SQUEAK NOISE INSPECTION AND REPAIR (SA436)
AFFECTED VEHICLE RANGE:
Model

Production Date Range

K5 (DL3a)

March 25, 2020 to June 8, 2021

REQUIRED PART:
Part Name

Part Number

Tesa® Fabric Tape

51608

Figure

Comments
Locally Sourced

WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type

Causal P/N

Qty.

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

(SA436)
Console Squeak Noise
97250

V

0

L3200FHV

200A12I0

Inspection

0.2
M/H
N/A

(SA436)
Console Squeak Noise

Qty.

200A12R0

Inspection and Repair

0

0.2
M/H

Note: Use sublet code ‘X1’ for use of fabric tape (maximum allowance of $5.00).

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
SA436 when accessing the WebDCS system.

STANDARD WARRANTY CLAIM INFORMATION:
Use this information only to file a warranty claim for vehicles for which:
1. A customer complains of the same concern, as described on page 1.
2. The VIN does not appear on the affected vehicles list for Service Action 436.
3. The vehicle model year and production date range are as identified in this bulletin.
N Code: H19 C Code: ZZ3
Claim
Type
W

Causal P/N
97250
L3200FHV

Qty.

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

(BOD210)
0

Console Squeak Noise
Inspection and Repair

97250Q0A

0.2
M/H

Qty.

N/A

Note: Use part number NPNOTHER for fabric tape reimbursement (maximum allowance of $5.00)

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD210/SA436 (Rev 2) K5 (DL3a) September 2020

0