GROUP
VOLUME Body

3

NUMBER
045

MODEL
Soul
DATE
May 2009

TECHNICAL SERVICE BULLETIN
SUBJECT:

Horizontal Kia Motors Logo 4/C - Small
Tagline @ 70% Black

SERVICE ACTION: AUDIO SOFTWARE UPDATE FOR 2010 SOUL (SA009)
This bulletin provides the procedure to update audio software in 2010MY Souls produced
prior to 05/05/2009. Unless the audio unit in these 2010MY Soul vehicles receives this audio
software update it can potentially exhibit a condition in which the audio unit will continuously
display “Loading SIRIUS”. This update will prevent the audio unit from continuously displaying
“Loading SIRIUS”. All Soul vehicles in the date range provided above should be re-flashed
before delivery to the customer.
DO NOT PERFORM THIS SERVICE ACTION IF
• The audio unit software version is V1.01.USA or a later version. To check for software version, turn ignition switch to ON position, turn audio power OFF, then press presets 1 & 6
(press preset 1 slightly before preset 6) hold both for more than 1 second then screen will
display software version.
•

The audio unit continuously displays “Loading SIRIUS” when it is turned on. Audio
units with this condition must be replaced.

*

NOTICE

After a Soul audio unit replacement, confirm that the replaced audio unit contains software version V1.01.USA or a later version.

To perform this update you will need a USB memory device with at least 5MB of storage capacity formatted with FAT or FAT32 file structure. USB memory devices formatted with other file
structures may not work with this procedure. Use the following software download procedure to
transfer the files to the USB memory device (flash drive).

*

NOTICE

A Service Action is a repair program without customer notification that is performed during
the warranty period. Any dealer request to perform this repair outside the warranty period
will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service>Warranty Coverage>
Warranty Coverage Inquiry>Campaign Information). Not Completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs>Not Completed Recall> Recall
VIN>Select Report).
The issue number is SA009.

File Under:

General Information

Circulate To:

X General Manager

X Service Advisor(s) X Technician(s)

X Service Manager

X Parts Manager

X Body Shop Manager X Fleet Repair

Page 8 of 8
SUBJECT:

SERVICE ACTION: AUDIO SOFTWARE UPDATE FOR
2010 SOUL (SA009)

12. After upgrade completes, turn Power Off,
then press presets 1 & 6 (press preset 1
slightly before preset 6) hold both for more
than 1 second then screen will display
software version.

Before

After

V 1.00 USA

V 1.01 USA

AFFECTED PRODUCTION RANGE:
2010MY Soul with a production date from 01/08/2009 to 04/30/2009 that have audio software
version V1.00.USA.

WARRANTY CLAIM INFORMATION:
Claim
Type

Causal P/N

Labor OP
Code

Repair
Description

Time

Related Parts

Qty.

N
Code

C
Code

V

96150 2K200

090021R0

SA009 – (Soul) Audio
Software Update

0.2

N/A

0

N94

C99

*

NOTICE

VIN Inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA009 when accessing their Dealer Communications System (DCS).

TSB: BOD 045

Soul

May 2009