Daimler Trucks
North America LLC

Recall Campaign
November 2015
FL688A
NHTSA #15V-586
Transport Canada #15-407

Subject: Rear Brake Calipers and Anchor Plates
Models Affected: Specific Freightliner 108SD, 114SD, and Business Class M2 model vehicles manufactured April 30, 2013,
through September 14, 2015, with WABCO disc brakes.

General Information
Daimler Trucks North America LLC, on behalf of its Freightliner Trucks Division, has decided that a defect that
relates to motor vehicle safety exists on the vehicles mentioned above.
There are approximately 69 vehicles involved in this campaign.
On certain vehicles, the rear disc brake calipers may contact the suspension spring due to the anchor plates and
incorrect caliper orientation. If the calipers make contact with the suspension, the braking effectiveness of the rear
brakes may be reduced, increasing the risk of a crash.
The rear disc brake anchor plates will be replaced and the calipers will be oriented to the proper position.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle.
A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale
or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.

Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion
sticker (Form WAR260).

Replacement Parts
Replacement parts are now available and can be obtained by ordering the part number(s) listed below from your
facing Parts Distribution Center.
If our records show your dealership has ordered any vehicles involved in campaign number FL688A, a list of the
customers and vehicle identification numbers will be available in OWL. Please refer to this list when ordering parts
for this recall.

Page 1

Daimler Trucks
North America LLC

Recall Campaign
November 2015
FL688A
NHTSA #15V-586
Transport Canada #15-407
Table 1 - Replacement Parts for FL688
Campaign Number

FL688A

Part Description

Part Number

Qty. per VIN

ADPTR PL-LH,RR,83 DEG,MAXXUS

WAB 640 911 750 4

1 ea

ADPTR PL-RH,RR,83 DEG,MAXXUS

WAB 640 911 751 4

1 ea

SCREW-CAP,HEX5/8-18X2,GR8PO

23-09445-200

16 ea

SCREW-CAP,HEX5/8-18X2.5 GR8PO

23-09445-250

4 ea

NUT-HEX,PT,5/8-18,C,ZN/AL,.559

23-13833-210

20 ea

WASHER,FLAT 1.060OD

WWS 2W0264879

40 ea

SEAL-OIL SXL R 1.035 1 6.32OD

CHR 47691

2 ea

WAB 640 322 934 2

2 ea

NUT, M16 X 1.5 PREVAILING TORQUE

25-FL688-001

4 ea

GASKET-AXLE SHAFT,7.00, 8,.66,.016

11-14418-000

2 ea

Completion Sticker

WAR260

1 ea

KIT-BRAKE PAD

Table 1

Removed Parts
U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition
of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.

Labor Allowance
Table 2 - Labor Allowance
Campaign
Number

Procedure

Time Allowed
(hours)

SRT Code

Corrective Action

FL688A

Replace rear anchor plates and reorient
calipers

5.8

996-0966A

12-Repair Recall/Campaign

Table 2

IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location
on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does
not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base
completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the
recall number on a blank sticker and attach it to the base completion label.

Claims for Credit
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your
claim through the Warranty system within 30 days of completing this campaign. Please reference the following
information in OWL:
• Claim type is Recall Campaign.
• In the Campaign field, enter the campaign number and appropriate group (FL688-A).
• In the Primary Failed Part field, enter 25-FL688-000.
• In the Parts section, enter the appropriate part number(s) as shown in the Replacement Parts Table.

Page 2

Daimler Trucks
North America LLC

Recall Campaign
November 2015
FL688A
NHTSA #15V-586
Transport Canada #15-407

• In the Labor section, enter the appropriate SRT from the Labor Allowance Table. Administrative time will be
included automatically as SRT 939-6010A for 0.3 hours.
• The VMRS Component Code is 013-002-133 and the Cause Code is A1 - Campaign.
• U.S. and Canada – Reimbursement for Prior Repairs. When a customer asks about reimbursement,
please do the following:
• Accept the documentation of the previous repair.
• Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement.
(See the "Copy of Owner Letter" section of this bulletin for reimbursement guidelines.)
• Submit an OWL Recall Pre-Approval Request for a decision.
• Attach the documentation to the pre-approval request.
• If approved, submit a based on claim for the pre-approval.
• Reimburse the customer the appropriate amount.
IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign
has not been previously completed. Also, check for a completion sticker prior to beginning work.
For questions, U.S. and Canadian dealers, contact the Warranty Campaigns Department from 7:00 a.m. to 4:00
p.m. Pacific Time, Monday through Friday, via Web inquiry at AccessFreightliner.com / Support / My Tickets and
Submit an Inquiry, or the Customer Assistance Center at (800) 385-4357, after normal business hours, if you have
any questions or need additional information. Export distributors, submit a Web inquiry or contact your International
Service Manager.
U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a
Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC.
All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export
Distributors: Excess inventory is not returnable.
The letter notifying U.S. and Canadian vehicle owners is included for your reference.
Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code,
Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you.
The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence
of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure
to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an
identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable
allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls
are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any
subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five
working days.

Page 3

Recall Campaign

Daimler Trucks
North America LLC

November 2015
FL688A
NHTSA #15V-586
Transport Canada #15-407

Copy of Notice to Owners
Subject: Rear Brake Calipers and Anchor Plates
For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor
Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the
Canadian Motor Vehicle Safety Act.
Daimler Trucks North America LLC, on behalf of its Freightliner Trucks division has decided that a defect that
relates to motor vehicle safety exists on specific Freightliner 108SD, 114SD, and Business Class M2 model
vehicles manufactured April 30, 2013, through September 14, 2015, with WABCO disc brakes.
On certain vehicles, the rear disc brake calipers may contact the spring suspension due to the anchor plates and
incorrect caliper orientation. If the calipers make contact with the suspension, the braking effectiveness of the rear
brakes may be reduced, increasing the risk of a crash.
The rear disc brake anchor plates will be replaced and the calipers will be oriented to the proper position.
The rear brake caliper and anchor plate repair will be available December 1, 2015. At that time please
contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to
ensure that parts are available at the dealership. To locate an authorized dealer, search online at www.DaimlerTrucksNorthAmerica.com / Contact Us / Find a Dealer. The Recall will take approximately 6 hours and will be
performed at no charge to you.
You may be liable for any progressive damage that results from your failure to complete the Recall within a
reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall
Notification, please return the notification to the Warranty Campaigns Department with any information you can
furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that
you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law
requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid
to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please
see the reverse side of this notice for details.
For the Notice to U.S. Customers: If you have questions about this Recall, please contact the Warranty
Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail
address [email protected], or the Customer Assistance Center at (800) 385-4357 after
normal business hours. If you are not able to have the defect remedied without charge and within a reasonable
time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY:
800-424-9153); or to http://www.safercar.gov. For the Notice to Canadian Customers: If you have questions
about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m.
Pacific Time, Monday through Friday, e-mail address [email protected], or the Customer
Assistance Center at (800) 385-4357 after normal business hours.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.

WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

Page 4

Daimler Trucks
North America LLC

Recall Campaign
November 2015
FL688A
NHTSA #15V-586
Transport Canada #15-407

Reimbursement to Customers for Repairs
Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the
repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following
documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show
• The name and address of the person who paid for the repair
• The Vehicle Identification Number (VIN) of the vehicle that was repaired
• What problem occurred, what repair was done, when the repair was done
• Who repaired the vehicle
• The total cost of the repair expense that is being claimed
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt)
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.

Page 5

Daimler Trucks
North America LLC

Recall Campaign
November 2015
FL688A
NHTSA #15V-586
Transport Canada #15-407

Work Instructions
Subject: Rear Brake Calipers and Anchor Plates
Models Affected: Specific Freightliner 108SD, 114SD, and Business Class M2 model vehicles manufactured April 30, 2013,
through September 14, 2015, with WABCO disc brakes.

Safety Precautions
General Safety Precautions
When working on or around brake systems and components, observe the following precautions.
• Wear protective equipment (safety goggles, ear and respiratory protection, etc.).
• Do not use compressed air or other high-pressure devices when cleaning the brake or vehicle. Doing so
could cause personal injury, as well as damage to rubber components of the brake.
• Perform a final roller stand test after completing repairs. If a roller test stand is not available, conduct a test
drive with brake application tests.
• Do not perform full braking (with the exception of emergency braking) during the first 31 miles (50 km) after
new brake pads are installed. Avoid continuous braking over longer periods. Ensure that the driver of the
vehicle is informed.

Asbestos and Non-Asbestos Safety

WARNING
Wear a respirator at all times when servicing the brakes, starting with the removal of the wheels and
continuing through assembly. Breathing brake lining dust (asbestos or non-asbestos) could cause lung
cancer or lung disease. Occupational Safety and Health Administration (OSHA) has set maximum levels of
exposure and requires workers to wear an air purifying respirator approved by Mining Safety and Health
Administration (MSHA) or National Institute for Occupational Safety and Health (NIOSH).
Because some brake linings contain asbestos, you should know the potential hazards of asbestos and the
precautions to be taken. Exposure to airborne asbestos brake lining dust can cause serious and possibly fatal
diseases such as asbestosis (a chronic lung disease) and cancer.
Because medical experts believe that long-term exposure to some non-asbestos fibers could also be a health
hazard, the following precautions should also be observed if servicing non-asbestos brake linings.
Areas where brake work is done should be separate from other operations, if possible. As required by OSHA
regulations, the entrance to the areas should have a sign displayed indicating the health hazard.
During brake servicing, an air purifying respirator with high-efficiency filters must be worn. The respirator and filter
must be approved by MSHA or NIOSH, and worn during all procedures.
OSHA recommends that enclosed cylinders equipped with vacuums and high-efficiency particulate air (HEPA)
filters be used during brake repairs. Under this system, the entire brake assembly is placed within the cylinder
and the mechanic works on the brake through sleeves attached to the cylinder. Compressed air is blown into the
cylinder to clean the assembly, and the dirty air is then removed from the cylinder by the vacuum.
If such an enclosed system is not available, the brake assembly must be cleaned in the open air. During
disassembly, carefully place all parts on the floor to minimize creating airborne dust. Using an industrial vacuum
cleaner with a HEPA filter system, remove dust from the brake drums, brake backing plates, and brake parts. After
vacuuming, any remaining dust should be removed using a rag soaked in water and wrung until nearly dry. Do
not use compressed air or dry brushing to clean the brake assembly.
Page 6

Daimler Trucks
North America LLC

Recall Campaign
November 2015
FL688A
NHTSA #15V-586
Transport Canada #15-407