VOLVO CAR

SERVICE AND PARTS BUSINESS

Technical Journal
TITLE:

Lock switch in rear door panel sticks
REF NO:

ISSUING DEPARTMENT:

CAR MARKET:

TJ 32010.1.0

Technical Service

United States and Canada

PARTNER:

ISSUE DATE:

STATUS DATE:

3 US 7510 Volvo Car USA

2016-11-04

2016-11-10

FUNC GROUP:

FUNC DESC:

8316

COMP INNER DOOR

Page 1 of 6

“Right first time in Time”
Attachment
File Name
TJ 32010.pdf

File Size
1.1648 MB

Vehicle Type
Type

Eng

Eng
Desc

Sales

Body

Gear

256

Steer

Model Year

Plant

2016-2016

Chassis range
0000561-0027179

Struc Week
Range
201505-201535

CSC Customer Symptom Codes
Code
TU

Description
Central locking/Central locking by using button in door panel does not work

VST Operation Number
VST Operation Number
98647-2

Description
Central locking switch 2 sides adjust acc. to TJ32010

DTC Diagnostic Trouble Codes
Text

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2016 VOLVO CAR USA, LLC

Technical Journal 32010.1.0
DESCRIPTION:
It may be possible for the rear door lock switch to get stuck in the speaker grille. This can lead to a
drained battery. Applies only for cars with Premium or High Performance stereo.
SERVICE:
Check for/remove edges in the hole for the button in the speaker grille. Follow attached method “TJ
32010.pdf” or the video “Speaker_Grill.mp4”.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect or if
vehicles is outside of the affected structure week.. Use concern area “Vehicle Report” and sub concern
area “Support not needed”, use function group 8316.

To view TJ attachment continue to next page. This TJ has one attachment.

Page 2 of 6

2016-11-10

Title
Action

Volvo Car Customer Service

TJ 32010

Central locking switch

Page

Product fix

Operation number:

Affected vehicles

Model year Model
2016
XC90 (16-)

Description
Interior trim remover

Designation
Electrician's screwdriver

Special tools

Part No.
981 4071

Equipment

Part No.

1(4)

98647-2

Page 2 ( 4 )

TJ 32010
Image philosophy

Color symbols

Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the component
with which you will do something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.

Page 3 ( 4 )

TJ 32010
Removal

Remove panel side door rear , refer to:
Removal, replacement and installation
8 - Body and interior
85 - Interior
851 - upholstery for wall/door, side, rear
shelf, luggage rack
On both sides.
Disconnect the connector.
1 . Release the catches.
2 . Remove the marked part.
On both sides.
Special Tool: T9814071, Interior trim remover

Page 4 ( 4 )

TJ 32010
Adjustment

Caution! Sharp edge. Risk of injury.
Caution! Make sure that equal pressure is
applied to the full length of the component.
Use: Electrician's screwdriver
Use hands only.
On both sides.

Check that all defects are gone.
To install, reverse the removal procedure.
Check
Press the button.
Check for correct operation.
On both sides.