NHTSA ID Number: 10192841
Manufacturer Communication Number: NTB12103D
TSB/Document Date: 2021-05-10
Summary
SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures. These procedures are used when a complete CVT is replaced, or a CVT control valve (valve body) is replaced, or a Transmission Control Module (TCM) is replaced. See this bulletin for further detail.
Classification:
Reference:
AT12-009d
Date:
NTB12-103d
June 9, 2016
CVT / TCM CALIBRATION DATA “WRITE” PROCEDURE
This bulletin has been amended to add Juke to the Applied Vehicles section.
Please discard previous versions of this bulletin.
APPLIED VEHICLES: 2013 – 2016 Altima Sedan (L33)
2013 – 2016 Pathfinder (R52)
2015 – 2016 Murano (Z52)
2015 – 2016 Quest (E52)
2014 – 2016 Rogue (T32)
2016 Maxima (A36)
2015 – 2016 Juke (F15)
NOTE: Does not apply to Pathfinder or Murano Hybrid
.
SERVICE INFORMATION
The Service Procedure (starting on page 2) in this bulletin contains the steps to perform
TCM Calibration Data “Write” Procedures. These procedures are used when a complete
CVT is replaced, or a CVT control valve (valve body) is replaced, or a Transmission Control
Module (TCM) is replaced.
NOTE: The following information may be helpful when performing the TCM Calibration
Data “Write” Procedures:
When starting the calibration “write” procedure in CONSULT-III (C-III) plus, and after
selecting START under Work Support, the C-III plus screen may only blink.
If this occurs, close ASIST (if open) and then select Start again.
If there is still no change: reboot the CONSULT PC, keep ASIST closed, and
restart this procedure from step 1.
If error “STOPPED, no comm. with ECU” shows when trying to write calibration
data, verify that the vehicle is in park (P).
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/19
SERVICE PROCEDURE
IMPORTANT: If replacing the TCM only, skip to page 14:
(SAVE / WRITE CALIBRATION DATA WHEN REPLACING THE TCM)
ERASE / WRITE CALIBRATION DATA WHEN REPLACING CVT or VALVE BODY
NOTE:
Use the following steps when a complete CVT, or valve body is replaced.
Also use the following steps if the TCM was replaced with a complete CVT or valve
body.
Before starting, make sure:
ASIST on the CONSULT PC has been freshly synchronized to the current date.
All C-III plus software updates (if any) have been installed.
1. Obtain the calibration file disk (provided with the new CVT or valve body).
2. Match the numbers on the disk with the new CVT or new valve body and QR label.
See pages 3 and 4 for number matching examples.
2/19
NTB12-103d
If a complete CVT is being replaced; match the following number (calibration file):
Example
Disc (CD) provided with the new
CVT.
Figure A
Example
QR label on the new CVT.
Figure B
Example
Calibration file number on the CVT
case or label.
Skip two
digits
Figure C
IMPORTANT: All three of the above numbers must be the same (they must match).
3/19
NTB12-103d
If a new valve body is being replaced; match the following number (calibration file):
Example
Disc (CD) provided with the new
valve body.
Figure D
Example
QR label provided with the new
valve body.
Figure E
Example
Calibration file number on the
valve body.
Figure F
IMPORTANT: All three of the above numbers must be the same (they must match).
4/19
NTB12-103d
3. Connect the external disk drive to the CONSULT PC.
NOTE: Use the external disk drive provided with the C-III plus kit.
4. Load the CD into the external disc drive.
5. Connect the CONSULT PC to the vehicle with the VI and then open / start C-III plus.
Make sure ASIST and other programs are closed.
6. After the plus VI to be recognized, select Diagnosis (All Systems).
VI is
recognized
Step
6
Figure 1
7. Navigate C-III plus to TRANSMISSION > Work Support.
5/19
NTB12-103d
8. Select the scroll arrow shown in Figure 2.
Step 8
Figure 2
9. Print a copy of the screen shown in Figure 3 and attach it to the repair order.
NOTE:
Make sure to print page 1 of 7 (1 / 7).
This screen print is used for warranty documentation.
10. Select scroll arrow shown in Figure 3.
Step 10
Screen print must
show the VIN
Example
Print page 1 of 7 (1 / 7)
Figure 3
6/19
NTB12-103d
11. Select WRITE IP CHARA – REPLACEMENT AT/CVT and then Start.
Step 11
Figure 4
IMPORTANT: When starting the calibration “write” procedure in C-III plus, and after
selecting Start under Work Support, the C-III screen may only blink.
If this occurs, confirm ASIST is closed and then perform step 11 above.
If there is still no change: reboot the CONSULT PC, keep ASIST closed, and
restart this procedure from step 1.
If error “STOPPED, no comm. with ECU” shows when trying to write calibration
data, verify that the vehicle is in park (P).
7/19
NTB12-103d
12. Select OK.
Figure 5
13. Select My Computer.
Figure 6
8/19
NTB12-103d
14. Select DVD/CD-RW Drive (F:)
Step 14
Figure 7
15. Highlight the File and then select Open.
Figure 8
9/19
NTB12-103d
16. Verify that the serial number (calibration file number) matches the numbers from step 2
on page 2 (see Figures on pages 3 and 4).
If the numbers do not match, call TECH LINE.
17. Select Next.
NOTE: If error message “Stopped, No Comm with ECU” is displayed, confirm that
the vehicle is in Park.
Step 17
Step 16
Figure 9
18. Before selecting Start, follow the directions in Figure 10.
Do not follow the directions on the C-III plus screen.
First:
IGN ON, ENG OFF
PRESS BRAKE PEDAL
SHIFT INTO REVERSE (R)
DEPRESS THROTTLE
PEDAL ½ WAY AND HOLD
Then
SELECT START on the C-III
plus screen
Figure10
10/19
NTB12-103d
19. Follow the on screen instructions.
Figure 11
20. Follow the on screen instructions.
Make sure to put the
transmission in Park;
NOTE: a slight delay will occur
before “P” will display on the
instrument cluster
Touch Start = Touch Write
Figure 12
11/19
NTB12-103d
21. After Complete, select End.
Step 21
Figure 13
22. Select Home to return to the screen shown in Figure 1 page 5.
23. Perform steps 6 – 9, starting on page 5.
24. Attach the second screen print to the repair order.
NOTE: Screen prints are used for warranty documentation.
25. Clear any DTCs that may have set and then test drive the vehicle.
NOTE: Any DTCs that will not clear or that are set during the test drive are not covered
by this bulletin. Refer to the appropriate Service Manual for further diagnostic
information.
26. If the valve body was replaced, perform the Drive / Reverse Learn Procedure on the
next page.
12/19
NTB12-103d
Drive / Reverse Learn Procedure
NOTE: If a complete CVT was replaced, this procedure is not needed.
1. Set the parking brake.
2. Start the Engine.
3. Wait 5 seconds.
4. Shift to Neutral.
5. Shift to Drive and wait for transmission engagement.
6. Repeat steps 4 and 5, ten (10) times.
7. Shift to Neutral.
8. Shift to Reverse and wait for transmission engagement.
9. Repeat steps 7 and 8, ten (10) times.
10. Shift to Park and turn the ignition OFF.
END
13/19
NTB12-103d
SAVE / WRITE CALIBRATION DATA WHEN REPLACING THE TCM
NOTE:
The following steps are used if TCM only is replaced.
If the CVT or valve body is being replaced, go back to page 2.
Before starting, make sure:
ASIST on the CONSULT PC has been freshly synchronized to the current date.
All C-III plus software updates (if any) have been installed.
Save Calibration Data Before TCM Replacement
1. Connect the CONSULT PC to the vehicle.
2. Open / start C-III plus.
Make sure ASIST and other programs are closed.
3. Wait for the plus VI to be recognized.
The serial number will display when the plus VI is recognized.
4. Select Diagnosis (One System).
Step
4
VI is
recognized
Figure A1
5. Navigate C-III plus to TRANSMISSION >> Work Support.
14/19
NTB12-103d
6. Select READ IP CHARA – REPLACEMENT TCM, and then Start.
Step 6
Figure A2
7. Select Start.
Step 7
Figure A3
15/19
NTB12-103d
8. When the calibration data has been saved to the CONSULT PC, the message “Data
saved successfully” will be displayed and Current status will indicate Completed
(see Figure A4).
9. Select End.
Step 9
Figure A4
10. Replace the TCM.
11. After the TCM has been replaced, go to Write Calibration Data After TCM Replacement
on the next page.
16/19
NTB12-103d
Write Calibration Data After TCM Replacement
12. After the TCM has been replaced, select WRITE IP CHARA – REPLACEMENT TCM,
then Start.
Step 12
Figure A5
IMPORTANT: When starting the calibration “write” procedure in C-III plus, and after
selecting Start under Work Support, the C-III plus screen may only blink.
If this occurs, confirm ASIST is closed and then perform step 12 above.
If there is still no change: reboot the CONSULT PC, keep ASIST closed, and
restart the procedure from the beginning.
If error “STOPPED, no comm. with ECU” shows when trying to write calibration
data, verify that the vehicle is in park (P).
17/19
NTB12-103d
13. Select Start again.
Step 13
Figure A6
14. Select Yes.
Figure A7
18/19
NTB12-103d
15. When the calibration data has been written to the TCM, the message “Data writing
completed successfully” will be displayed and Current status will indicate Complete
(Figure A8).
16. After Complete, select End to finish.
Step 16
Figure A8
17. Clear any DTCs that may have set and then test drive the vehicle.
NOTE: Any DTCs that will not clear or that are set during the test drive are not covered
by this bulletin. Refer to the appropriate Service Manual for further diagnostic
information.
19/19
NTB12-103d
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TSB/Document ID: NTB12103D
Replacement Service Bulletin Number:
MFR Communication Date: 2016-06-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
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