Classification:

AT14-014b

Reference:

NTB15-014b

Date:

April 5, 2016

ENHANCED DIAGNOSTIC LOGIC FOR CVT JUDDER
This bulletin has been amended. Table A on page 5 and the APPLIED VEHICLES and APPLIED
VIN & DATE sections have been revised. Please discard previous versions of this bulletin.

APPLIED
VEHICLES:

2013-2015 Pathfinder (R52) with V6 engine only
2013-2015 Altima Sedan (L33) with V6 engine only
2015 Quest (E52)
2015 Murano (Z52)
2016 Maxima (A36)

APPLIED VIN
& DATE:

2013-2014 Pathfinder: All VINs and Dates
2015 Pathfinder:
AWD - Built before 5N1AR2M(* *)FC 663617 / April 14, 2015
2WD - Built before 5N1AR2N(* *)FC 663717 / April 14, 2015
2013-2015 Altima: All VINs and Dates
2015 Quest: Built before JN8AE2K(**)F9 132672 / July 9, 2015
2015 Murano: Built before 5N1AZ2M(**)FN 229612 / April 10, 2015
2016 Maxima: Built before 1N4AA6AP(*)GC 380445 / May 28, 2015

IF YOU CONFIRM
The customer reports a transmission judder (shake, shudder, single or multiple bumps or
vibration).
NOTE: A new diagnostic logic has been established to enhance the diagnostic process by
storing diagnostic trouble codes (DTCs) on Applied Vehicles.
The new DTCs are:
P17F1 (CVT_JUDDER [C/U INSPECTION])
P17F0 (CVT_JUDDER [T/M INSPECTION])
ACTION
1. Refer to page 4, step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to
the vehicle you are working on.
NOTE: The current TCM Part Numbers in this bulletin have been updated. The vehicle
you are working on may require reprogramming per this bulletin again.
2. If this bulletin applies, reprogram the TCM (Transmission Control Module).
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume
that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE

NOTE:


Most instructions for reprogramming with C-III plus are displayed on the CONSULT PC
screen.



If you are not familiar with the reprogramming procedure, click here. This will link you
to the "CONSULT- III plus Reprogramming" general procedure.

CAUTION:


Connect the GR8 to the vehicle battery set to “power supply” mode.
If the vehicle battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the TCM may be damaged.



Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.



Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the TCM may be damaged.



Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the VI. If Bluetooth® signal waves are
within range of the CONSULT PC during reprogramming, reprogramming may
be interrupted and the TCM may be damaged.

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1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.

2. Start C-III plus.

3. Wait for the plus VI to be recognized.


The serial number will display when the plus VI is recognized.

4. Select Re/programming, Configuration.

VI is
recognized

Step
4

Figure 1

5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.

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6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).

6A: Current TCM P/N
TRANSMISSION

31036 -

Figure 2

B. Compare the P/N you wrote down to the numbers in the Current TCM Part Number
column in Table A on the next page.


If there is a match, this reprogramming applies. Continue with the reprogramming
procedure.



If there is not a match, this bulletin does not apply.

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Table A
Model

Model Year

Current TCM Part Number Before Reprogramming: 31036 -

2013

3KD2A
3KD4A, 3KD4B, 3KD4C, 3KD4D, 3KD4E
3KD5A, 3KD5B
3KA2A
3KA4A, 3KA4B, 3KA4C, 3KA4D, 3KA4E
3KA5A, 3KA5B
3KA6A, 3KA6B

2014

9PA3A, 9PA3B, 9PA3C, 9PA3D
9PA5D, 9PA5E
9PA7A, 9PA7B, 9PA7C, 9PA7D

Pathfinder
with V6
engine

9PB0A, 9PB0B, 9PB0E
3NT0A
3TA6A, 3TA6B
3TA9E
3TM0A, 3TM0D, 3TM0E
3TM1A, 3TM1D, 3TM1E
9HM2A, 9HM5A
9HM5B, 9HM5C
9HP0A, 9HP0B
5AA0A, 5AA0D, 5AA0E
5AA2A
4AY0A
4RA0A

2015

Altima
with V6
engine

2013

2014
2015
Murano

2015

Quest
Maxima

2015
2016

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7. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.

NOTE:


In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.



If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. This bulletin does not apply.

TRANSMISSION

Figure 3

IMPORTANT: If C-III plus locks up or freezes at this point or displays “cannot
complete reprogramming, the CONSULT PC is set up with User Rights.
Reprogramming can be completed with Administrator log in”, the TOUGHBOOK
settings need to be changed so that Users have full access rights. See your
Dealership’s IT System Administrator for details.

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8. When the screen in Figure 4 displays, reprogramming is complete.

NOTE: If the screen in Figure 4 does not display (indicating that reprogramming did not
complete), refer to the information on the next page.

9. Disconnect the battery charger from the vehicle.

10. Select Next.

Step
10

Figure 4

NOTE:


In the next step (page 9), you will perform Erase All DTCs.



DTC erase is required before C-III plus will provide the final reprogramming
confirmation report.

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TCM Recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:


Check battery voltage
(12.0–15.5 V).



Ignition is ON, engine OFF.



External Bluetooth® devices
are OFF.



All electrical loads are OFF.



Select retry and follow the
on screen instructions.



“Retry” may not go through
on first attempt and can be
selected more than once.

Figure 5

If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:


Check battery voltage
(12.0 – 15.5 V).



CONSULT A/C adapter is
plugged in.



Ignition is ON, engine OFF.



Transmission is in Park.



All C-III plus / VI cables are
securely connected.



All C-III plus updates are
installed.



Select Home, and restart
the reprogram procedure
from the beginning.

Figure 6

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11. Follow the on-screen instructions to Erase All DTCs.

12. When the entire reprogramming process is complete, the screen in Figure 7 will display.

13. Verify the before and after part numbers are different.

14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.

15. Select Confirm.

31036 - _ _ _ _ _

Step
13

31036 - _ _ _ _ _

TRANSMISSION

Step
14

Step
15

Figure 7

16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.

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NOTE: The Information below is provided as Service Information and is not part of the
Service Procedure in this bulletin.

DTC detection drive pattern for P17F0 / P17F1


This new diagnostic logic will monitor conditions in the CVT while the customer is
operating their vehicle in their usual daily drive patterns.



Figure 8, on the next page, illustrate conditions under which judder can be reproduced.



Specific drive conditions that can be used to test for judder (shake, shudder, single or
multiple bumps or vibration) are:

1. Slowly accelerate from a stop (zero mph), applying only slight accelerator pedal (0% - 10%
throttle opening) until 40 mph is reached.


During acceleration, torque converter engagement (full lock up) can occur between 2035 mph.

2. Prior to torque converter lock up, slowly modulate accelerator pedal:
A. Decrease accelerator pedal pressure slowly, approaching a closed throttle position.
B. Smoothly and slowly reapply accelerator pedal pressure back to approximately 10%
throttle opening.

IMPORTANT:


Slight grade (climbing hill) may aid in performing the above drive conditions.



DTC detection logic will require three events before storing a DTC.

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Figure 8 below illustrates conditions under which judder can be reproduced.

Figure 8
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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Reprogram Transmission Control
(1)
JE99AA
ZE
32
(2)
Module
(1) Refer to FAST and use the Transmission Control Module part number (31036-XXXXX) as
the PFP.
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat Rate
Time.

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