NISSAN
BULLETIN
2015 Sentra Floor Mat
Dealer Service Action
Reference: PC356
Date: February 25, 2015
Attention: Dealer Principal, Sales, Service & Parts Managers
*****Dealer Announcement*****
Nissan is conducting a dealer inventory service action to replace the floor mats on 366
specific 2015 Nissan Sentra vehicles identified in SERVICE COMM. The mats were released
with incorrect floor mat coloring.
Dealers are requested to remove the incorrect floor mats and replace them with the correct
color on the affected vehicles in their inventory before retailing to help ensure customer
satisfaction.
***** What Dealers Should Do *****
1. Verify the subject vehicle is affected by this dealer inventory service action using
Service Comm I.D. PC356.
2. If your dealership has affected units, order the 999E2-L2000 part for the affected
number of vehicles.
3. Collect the incorrect floors mats and dispose of them (do not resell the removed
floor mats). Place the correct floor mats in the vehicle’s trunk.
4. Release the vehicle for sale.

*****Parts Information*****
Replacement parts are not restricted. Part number 999E2-L2000 is required for each
vehicle and may be ordered via normal ordering process.
*****Claims Information*****

Claim Type:
PNC:
Symptom:
Diagnosis:
Description:
Remove and Install
Floor Mats

Op Codes

CM
PC356
ZZ
99
Flat Rate Time

PC3560

0.2Hrs

Parts Required
on claim
Yes
999E2-L2000

Expense Code
Required
No

***** Vehicle Identification – Dealer Inventory *****
This Dealer Service Action affects approximately 366 Nissan MY15 Sentra vehicles, which
are currently in dealer inventory or in-transit.
2015 Nissan Sentra vehicles subject to this Dealer Service Action can be identified through
two methods:
 SERVICE COMM – Beginning February 25th, dealer service departments can
complete an inquiry on SERVICE COMM – I.D. PC356 - to determine if a
vehicle is subject to this Dealer Service Action.
 VIN List – As a courtesy, posted with this announcement is a list of affected
dealer inventory VINs by region, district, and Dealer Code.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check SERVICE COMM - I.D. PC356 for the status on each
2015 Sentra vehicle which is currently in inventory. Nissan requests dealers to perform this
repair on vehicles in inventory prior to being retailed to ensure customer satisfaction.
***** Dealer Communication *****
This announcement will be available on Dealer360 (Recalls & Service Campaigns Forum)
and NNAnet.com.


NNAnet.com –This announcement can be found on NNAnet.com under My
Documents in the following categories:
o Parts>Campaigns>
o Sales>Campaigns>
o Service>Campaigns>

Thank you for your prompt attention to this matter and we apologize for the
inconvenience.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION