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NHTSA ID Number: 10192741

Manufacturer Communication Number: NTB16017

TSB/Document Date: 2021-05-10


Summary

SERVICE INFORMATION When working on the Moonroof, several items can be replaced, repaired, or adjusted, without the need to replace the entire Moonroof assembly. Refer to the following procedures in this bulletin, as needed, to help resolve Moonroof issues. * Knock Insert (Knock) Replacement (Page 2) * Wind Deflector Replacement (Page 7) For wind deflector being damaged, scratched, or having a broken clip. * Trim Panel Replacement (Page 12) For trim panel being damaged, having seal issues or trim panel not being seated. * Moonroof Glass Adjustment (Page 16) For adjusting fit, tightening loose screws or for glass being out of position. * Front or Rear Sunshade Replacement (Page 24) For sunshade replacement due to discoloration,being jammed, out of track, loss of tension or popping/clicking while in motion. * Moonroof or Sunshade Motor Repair (Page 28) For inoperative or noisy. Please see this bulletin for further details.


Classification:

Reference:

BT15-037

Date:

NTB16-017

February 19, 2016

2016 MAXIMA; MOONROOF ADJUSTMENT AND REPAIRS
APPLIED VEHICLE:

2016 Maxima (A36)

SERVICE INFORMATION
When working on the Moonroof, several items can be replaced, repaired, or adjusted,
without the need to replace the entire Moonroof assembly.
Refer to the following procedures in this bulletin, as needed, to help resolve Moonroof
issues.

Knock Insert (Knock) Replacement (Page 2)
IMPORTANT: Knocks that are out of place may lodge in the track and prevent
correct Moonroof, wind deflector or sunshade operation. Before any other
adjustments or repairs are performed, the Knocks should be checked.

Wind Deflector Replacement (Page 7)
For wind deflector being damaged, scratched, or having a broken clip.

Trim Panel Replacement (Page 12)
For trim panel being damaged, having seal issues or trim panel not being seated.

Moonroof Glass Adjustment (Page 16)
For adjusting fit, tightening loose screws or for glass being out of position.

Front or Rear Sunshade Replacement (Page 24)
For sunshade replacement due to discoloration, being jammed, out of track, loss of
tension or popping/clicking while in motion.

Moonroof or Sunshade Motor Repair (Page 28)
For inoperative or noisy.

IMPORTANT: Do not lower the headliner unless instructed.

If the headliner is lowered, allow it to rest on the seats. Do not remove the headliner
from the vehicle.

NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/32

SERVICE PROCEDURE

“Knock Insert” (Knock) Inspection (same for left or right side)
IMPORTANT:
 Detached knocks (Knock shown in Figure 1) may lodge in the Moonroof track and
prevent correct Moonroof, wind deflector or sunshade operation.

Do not remove the headlining for “knock” inspection or replacement.

Knocks are available only as part of a left or right side specific Moonroof cable repair
kit and are listed as GUIDE ASSY-SUNROOF in the PARTS INFORMATION table.

Knock
Figure 1

NOTE: The following Figures are of the driver’s side. The passenger side is similar.
1. Turn the ignition ON, but do not start engine.
2. Completely open the Moonroof.

3. Remove the left and right inner blinds
(Figure 2).
a. Unclip the left and right inner blinds at
the front corners of the “Moonroof unit
assembly” (Moonroof frame) with an
appropriate tool.

Figure 3 on next page shows inner
blind unclipped.

2/32

Driver’s side
inner blind

Figure 2

NTB16-017

NOTE: Figure 3 shows inner blind unclipped.

Driver’s side
inner blind clip
Figure 3

Driver’s side
inner blind

b. Carefully detach the inner blinds from
the Moonroof frame by pushing
toward the inside of the vehicle along
the bottom edge of inner blind
(Figure 4).

Bottom edge of driver’s
side inner blind
Figure 4

c. Slide each inner blind toward the front
of the vehicle and off of the Moonroof
guides (Figure 5).
NOTE: Figure 5 is shown from inside
the vehicle.
Driver’s side
inner blind
4. Close the Moonroof half way.

Figure 5

3/32

NTB16-017

5. Confirm that both left and right knocks are present and correctly seated (Figure 6).

If both knocks are present, confirm that they are completely seated and lock clips
locked in place (Figure 7).
 If both knocks are present and completely seated no further action is required.

If a knock is present, but not completely seated (Figure 8), proceed to step 6 and
replace only the unseated knock.
NOTE: Do not attempt to seat a knock that is out of place.

If one of the knocks is missing, proceed to step 6 and replace both the left and right
knocks.
Front edge of Moonroof

Driver’s
side Knock

Front sunshade
Moonroof guide

Figure 6
Lock clip locked
in place

Knock

Lock clip and
knock out of place

Moonroof
guide
Figures 7 and 8 shown with Moonroof guide unbolted from Moonroof frame for clarity.
Figure 7

Figure 8

4/32

NTB16-017

6. Remove the affected knock(s) (Figure 9).
a. Lift the knock lock clip with a finesse tool vertically away from the Moonroof guide.
b. Slide the knock toward the inside of the vehicle.

Step 7a
Knock

Lock clip

Step 7b

Knock

Figure 9

7. Install new knock(s) for those affected.

When installing a new knock; listen for
an audible snap and then confirm that
the lock clip is flush.

Knock

NOTE: Knocks are marked left (L)
and right (R). Figure 10 shows a
knock for the passenger side and is
marked “R”.
Knock marking

8. Pull on the knock to confirm that it is
completely seated on the Moonroof
guide.

Figure 10

5/32

NTB16-017

9. Reinstall the left and right inner blinds.
a. Slide the top of the left and right inner blinds onto their guides (Figure 11).

Driver’s side guide
for inner blind

Figure 11

Front inner blind
clip connected
b. Reconnect the front clip of the inner
blind to the front corner of the
Moonroof frame (Figure 12).
c. Attach the bottom of the inner blinds
to the Moonroof frame.

10. Close Moonroof.
Figure 12
11. Turn the ignition OFF.

6/32

NTB16-017

Wind Deflector Replacement

If the wind deflector is damaged, scratched, or has a broken clip follow the steps below.
IMPORTANT: Do not lower the headlining to repair wind deflector.
Removal
NOTE: The following Figures are of the
driver’s side. The passenger side is similar.

1. Turn the ignition ON, but do not start
engine.
2. Completely open the Moonroof.
3. Remove the left and right inner blinds
(Figure 13).

Driver’s side
inner blind

Figure 13

a. Unclip the left and right inner blinds at
the front corners of the “Moonroof unit
assembly” (Moonroof frame) with an
appropriate tool.

Figure 14 shows inner blind
unclipped.

Driver’s side inner
blind unclipped
Figure 14
Driver’s side
inner blind

b. Carefully detach the inner blinds from
the Moonroof frame by pushing
toward the inside of the vehicle along
the bottom edge of inner blind
(Figure 15).

Bottom edge of driver’s
side inner blind
Figure 15

7/32

NTB16-017

c. Slide each inner blind toward the front
of the vehicle and off of the Moonroof
guides (Figure 16).
NOTE: Figure 16 is shown from inside
the vehicle.

Driver’s side
inner blind
Figure 16

4. Remove the left and right “side pawl” (pivot clips) and “side arms” (wind deflector arms)
from the Moonroof unit assembly (Moonroof frame) as follows:
a. Depress the molded tab on the pivot clip to lift it out of the notch in the Moonroof
frame (Figure 18).
b. Slide the pivot clip and wind deflector arms toward the front of the vehicle.

Driver’s side wind
deflector arm

Molded tab

Notch in Moonroof
frame

Driver’s side wind
deflector arm
Figure 17

Front of
vehicle

Figure 18
Example only
Molded tab

Figure 19 shows pivot clip with wind
deflector arm removed so that lifting
molded tab can be seen.
Front of
vehicle

Pivot clip
Figure 19

8/32

NTB16-017

Driver’s side wind
deflector arm
c. Detach the pivot clip and wind
deflector arm from the frame
(Figure 20).
NOTE: The pivot clips are left and
right specific. A piece of painter’s tape
marked “left” or “right” may help
distinguish them for reassembly.

Pivot clip
Front of
vehicle
Figure 20

5. Detach the wind deflector assembly from the front of the Moonroof frame:
a. Gently lift the 3 attachment clips with a small screw driver one at a time (Figure 21).
b. Slide the wind deflector assembly toward the rear of the vehicle to release it from the
Moonroof frame (Figure 21).

3 attachment clips

Front of
vehicle

Figure 21

9/32

NTB16-017

Installation

6. Insert the four tabs of the wind deflector into the Moonroof frame (Figure 22).

Insert tabs here

Front of
vehicle

Figure 22

7. Slide the wind deflector toward the front of the vehicle and snap the 3 attachment clips
(shown in Figure 21) into the Moonroof frame.
NOTE: Confirm that all three attachment clips are completely engaged.
8. Install the pivot clips onto both wind deflector arms and then proceed to install the clips,
one at a time, onto the Moonroof frame.
9. Confirm that the molded tabs are completely locked into the Moonroof frame, and are
flush with Moonroof frame (Figure 23).

Example only

Molded tab flush

Figure 23 shows driver’s side pivot
clip with wind deflector arm removed
so that molded tab can be seen.
Pivot clip

Figure 23

10/32

NTB16-017

10. Reinstall the left and right inner blinds.
a. Slide the top of the left and right inner blinds onto their guides (Figure 24).

Driver’s side guide
for inner blind

Figure 24

Front inner blind
clip connected
b. Reconnect the front clip of the inner
blind to the front corner of the
Moonroof frame (Figure 25).
c. Attach the bottom of the inner blinds
to the Moonroof frame.

11. Close Moonroof.

Figure 25

12. Turn the ignition OFF.

11/32

NTB16-017

Trim Panel Replacement

If the trim panel is scratched, has seal issues or trim panel is not seated follow the steps
below
IMPORTANT: Do not lower the headlining to repair or replace trim panels.

1. Is a trim panel only loose (no scratches or seal issues)?
YES: Snap the trim panel into place using even downward pressure over each clip. If
the trim panel seats completely no further repairs are required. If it will not seat
proceed to step 2.
NO: Proceed to step 2 to replace trim panels.
Removal
NOTE: The following Figures are of the

123

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TSB/Document ID: NTB16017

Replacement Service Bulletin Number:

MFR Communication Date: 2016-02-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY

MFR Component System:

MFR Component Subsystem:


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