NHTSA ID Number: 10192723
Manufacturer Communication Number: NTB14030D
TSB/Document Date: 2021-05-10
Summary
INTRODUCTION Nissan
is conducting this Voluntary Service Campaign to replace the engine timing chain on certain specific 2011- 2013 Juke vehicles. This service will be performed at no charge for parts or labor. IDENTIFICATION NUMBER Nissan
has assigned identification number P4213 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. See this bulletin for further detail.
Reference:
Date:
NTB14-030d
January 20, 2016
VOLUNTARY SERVICE CAMPAIGN
2011 - 2013 JUKE TIMING CHAIN
This bulletin has been amended. The Owner’s Letter has been removed.
Please discard previous versions of this bulletin.
CAMPAIGN ID #:
P4213
APPLIED VEHICLES: 2011 – 2013 Juke (F15)
Check Service Comm to confirm campaign eligibility
INTRODUCTION
Nissan
is conducting this Voluntary Service Campaign to replace the engine timing chain on
certain specific 2011 – 2013 Juke vehicles. This service will be performed at no charge for parts
or labor.
IDENTIFICATION NUMBER
Nissan
has assigned identification number P4213 to this campaign. This number must appear
on all communications and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the
service department. This includes vehicles purchased from private parties or presented by
transient (tourist) owners and vehicles in a dealer’s inventory.
NOTE: If an engine replacement is required, contact the Warranty Powertrain Claims Call
Center at 1-800-973-9992 option 1 for Pre-Approval.
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume
that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/36
REQUIRED SPECIAL TOOLS
Special Tool J-51338 - T-50 TORX Wrench Kit
J-51338-1:
Wrench, Ratcheting
T-50 TORX
J-51338-2:
Wrench, Fixed
T-50 TORX
Special Tool - J-51393 - Engine Support Fixture
J-51393-2: Fixture,
Engine Support,
Rear Half
J-51393-1: Fixture,
Engine Support,
Front Half
J-51393-3: Hardware
1. Storage Pouch
2. Forcing / Pushing Screw
3. Forcing / Lifting Screw
4. Hex HD Cap Screw
5. Washer, Plain Flat
J-51393-3: Hardware
6. Nut, Hex
7. Hex HD Flanged Screw
8. Hex HD Flanged Screw
9. Decal
10. Extreme Pressure Lubricant
11. Plug, Support
12. Hex HD Flanged Screw
NOTE: Each dealer was shipped, at no charge, one J-51338 and one J-51393. Additional tools
can be ordered from TECH-MATE at 1-800-662-2001.
2/36
NTB14-030d
Timing Chain Exploded View
This exploded view of the timing chain is provided for convenience. Reference it as
needed while performing the service procedure in this bulletin.
Figure A
3/36
NTB14-030d
SERVICE PROCEDURE
NOTE: If an engine replacement is required, contact the Warranty Powertrain Claims Call
Center at 1-800-973-9992 option 1 for Pre-Approval.
NOTE: During this Service Procedure you will be performing work from the top, front, and
bottom of the engine. Support the vehicle on a hoist or other suitable support to allow access
to the top, bottom, and front of the engine.
1. Write down the radio settings.
Presets
1
2
3
4
5
6
AM
FM 1
FM 2
SAT 1
SAT 2
Bass
Treble
Balance
Fade
Speed Sen.
Vol.
2. If equipped; write down the customer preferred settings for the Automatic Air Conditioning
System.
If needed, refer to the Electronic Service Manual (ESM), section HAC-Heater and Air
Conditioning > System Settings.
3. Turn the ignition OFF.
4. Disconnect the negative battery cable.
5. Drain the engine oil.
If needed, refer to the ESM, section MA - Maintenance, for engine oil draining information.
6. Remove the right front wheel.
If needed, refer to the ESM, section WT- Road Wheels and Tires, for wheel removal
information.
4/36
NTB14-030d
NOTE:
Step 7 is for 2WD models only.
For AWD models, skip to step 8 on page 7.
7. 2WD models only; remove the rear torque rod and rear torque rod bracket, remove the heat
insulator for the right front axle boot, and remove the bolts for the right front axle support
bearing bracket as follows:
Rear torque
rod
a. Remove the rear torque rod.
Torque rod is held on with 2 bolts
(see Figure A1).
b. Remove the rear torque rod bracket.
Bracket is hold on with 3 bolts (see
Figure A1).
Rear torque
rod bracket
NOTE: The bolts for the rear torque
rod bracket are “one time use” bolts.
Use new bolts for reassembly.
Figure A1
Bolt
c. Remove the plate shown in Figure A2.
Right
front
axle
Plate
Plate is held on with 2 bolts.
NOTE: This plate is a “one time use”
part. Use a new plate for reassembly.
Bolt
Figure A2
5/36
NTB14-030d
NOTE: The plate shown in Figure A3
was removed in the previous step.
d. Remove the heat insulator.
Plate
Insulator is held on with 3 bolts.
Heat
insulator
Support
bearing
bracket
e. Remove the 3 bolts for the support
bearing bracket.
Figure A3
Support
bearing
bracket
NOTE:
The support bearing bracket will not
be completely removed. It will stay
loose on the axle during the
procedure, as shown in Figure A4.
Be careful not to pull the axle out of
the transmission or oil will leak out.
Figure A4
6/36
NTB14-030d
8. Remove only the front half of the
right front fender protector.
Remove the 2 bolts and 7 clips
shown in Figure 1.
Figure 1
9. Position the front half of the fender
protector behind the brake rotor as
shown.
Figure 2
7/36
NTB14-030d
10. Remove the drive belt as follows:
WARNING: Avoid placing a hand in a location where pinching may occur if the wrench
accidentally comes off.
a. Use a 14 mm off-set box wrench on
the auto-tensioner pulley bolt.
Auto-tensioner pulley
b. Pull / push on the wrench as if turning
the bolt in a clockwise direction.
c. While holding / pulling the wrench,
remove the drive belt from the A/C
compressor drive.
d. Carefully allow the tensioner to move
to a relaxed position (carefully
release your pulling force on the
wrench).
Figure 3
e. Completely remove the drive belt.
11. Set the engine timing mark to 0
degrees.
a. Rotate the crankshaft to line up
marks A and B shown in Figure 4.
B mark has no paint.
C marks are painted.
Figure 4
8/36
NTB14-030d
12. Loosen the crankshaft pulley bolt;
3 to 4 turns.
NOTE: Bolt must stay in place for
puller to push on the bolt in the next
step.
Figure 5
13. Remove the crankshaft pulley.
Figure 6
14. Remove bolt # 19 from the front cover
(timing chain cover).
Remove this bolt
Figure 7
9/36
NTB14-030d
15. Install the Front Half of special tool
J-51393 (see Figures 8, 9, and 10).
Nut
Protect the engine cradle paint
from scratches by placing a
shop cloth between the special
tool and the engine cradle.
Attach with bolts/nuts in existing
holes on the lower control arm.
Special tool
J-51393
Front half
Bolt
head
One bolt goes in with the bolt
head on top; and one with the
bolt head on the bottom.
Figure 8
Bolts are included in the
Hardware Kit for J-51393.
Hook
Make sure the special tool is
hooked onto the engine cradle as
shown.
Figure 9
Bottom view of the lower control
arm showing one bolt installed
with the bolt head on top, and
one with the bolt head on the
bottom.
Nut:
Bolt head is
on top of
control arm
Bolt head
Figure 10
10/36
NTB14-030d
16. Install the Rear Half of special tool
J-51393 as follows (see Figures 11,
12, and 13):
Support
pin
a. Hold the rear half of the special
tool from under the engine as
shown in Figure 11.
b. Install the support pin.
Support pin goes in the existing
threaded hole in the front of the
engine block
.
Rear half of
special tool
J-51393
Thread the pin all the way in by
hand and then back-out 1 turn.
Figure 11
c. Bolt the rear half of the special tool
to the side of the engine as shown.
Rear half of
special tool
J-51393
Bolts are included in the
Hardware Kit for J-51393.
NOTE: AWD model shown, 2WD
model uses the same bolt position.
Bolts
Figure 12
Rear half of
special tool
J-51393
When the rear half of the special
tool is installed, the support pin
should be touching the tool as
shown.
Support
pin
The support pin should be touching
on a flat side, not a corner.
Figure 13
11/36
NTB14-030d
Lifting screw
17. Install the special tool lifting screw.
18. Adjust the lifting screw just enough so
the fixture (special tool J-51393) is
supporting the weight of the engine.
Figure14
Rear engine
mounting bracket
19. AWD only: Remove the rear engine
mounting bracket.
a. Remove 2 bolts shown in Figure
15.
b. Remove the bracket.
Bolts
Figure 15
12/36
NTB14-030d
20. Lower the vehicle enough to work on the top of the engine.
21. Remove the bolt holding the engine
ground wire shown in Figure 16.
Figure 16
Right
headlamp
22. Remove the bolt holding the A/C low
pressure line shown in Figure 17.
Bolt
Figure 17
13/36
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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TSB/Document ID: NTB14030D
Replacement Service Bulletin Number:
MFR Communication Date: 2016-01-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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