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NHTSA ID Number: 10192684

Manufacturer Communication Number: NTB15104

TSB/Document Date: 2021-05-10


Summary

IF YOU CONFIRM * The key cannot be removed from the ignition. And/or * The Shifter will not move out of park. ACTION a. Adjust the key interlock cable. b. Adjust the stop lamp switch. NOTE: NissaneBay logo vehicle warranty does not cover incidentsdue to lack of vehicle maintenance and/or physical damage. Refer to the NissaneBay logo Assurance Products Resource Manual (APRM) for complete guidelines on warranty coverage. Please see this bulletin for further details.


Classification:

Reference:

AT15-019

Date:

NTB15-104

November 18, 2015

2014-2015 TAXI; KEY CANNOT BE REMOVED FROM IGNITION
OR SHIFTER WILL NOT MOVE OUT OF PARK
APPLIED VEHICLE:

2014-2015 Taxi

IF YOU CONFIRM

The key cannot be removed from the ignition.

And/or

The Shifter will not move out of park.

ACTION
a.

Adjust the key interlock cable.

b.

Adjust the stop lamp switch.

NOTE: NissaneBay logo vehicle warranty does not cover incidents due to lack of vehicle
maintenance and/or physical damage. Refer to the NissaneBay logo Assurance Products
Resource Manual (APRM) for complete guidelines on warranty coverage.

NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/15

Instrument panel
(for reference only)
No need to remove
3

2

1
5

8

6
4

10

7

11

9

12

14

12

13

1. Cluster lid A
2. Cluster lid C
3. Glove box assembly
4. Instrument finisher B
5. Upper and lower steering column covers
6. Steering lock escutcheon
7. Instrument side finisher

8. Instrument lower panel
9. Fuse block cover
10. Shift selector finisher
11. Cluster lid C lower
12. Center console side finishers
13. Parking brake finisher
14. Center console assembly

The parts above numbered 1-13 are to be removed and # 14 moved back to access the
shift interlock cable. The instrument panel is shown for reference only and its removal is not
necessary.

2/15

NTB15-104

SERVICE PROCEDURE
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as an air
bag.
CAUTION: Handle interior trim carefully to avoid damage. Work with clean hands and
clean tools to avoid dirt and stains. Use protective covers as needed.

1. Unfasten and slide back the center
console assembly as follows:
a. Remove the center console side
finishers (see Figure 1).

Each center console side finisher
is fastened with one T20 screw
and three (3) snap type clips.

NOTE: Clip locations are shown
with red and white circles in all
applicable pictures.

Side finisher
– driver side
Figure 1

b. Remove the T20 screw (located at the
bottom of the front cup holder).

Figure 2

3/15

NTB15-104

c. Remove the parking brake finisher with
a suitable interior pry tool.

Parking brake finisher

The parking brake finisher is
secured by eight (8) clips.

Figure 3

d. Remove the T20 screw underneath the
parking brake finisher.

e. Position both front seatseBay logo and
seatbacks in their full forward
positions.

Figure 4

f. Remove the center T20 screw at the
rear of the center console assembly
on each side.
g. Carefully slide the center console
assembly as far back as possible.

Figure 5

4/15

NTB15-104

Cluster lid A
2. Remove cluster lid A.

Cluster lid A is secured by seven (7)
clips.

Figure 6

3. Remove the upper and lower steering
column covers:
a. Remove the two (2) screws, one on
each side of the steering column cover.
 Turn the steering wheel almost 90°
in each direction to access the two
screws.
Steering
column cover
Figure 7

b. After removing the screws, unsnap, and
then remove, both upper and lower
steering column covers.
 Carefully adjust the steering column
up or down as needed to unsnap
and remove the upper and lower
steering column covers.

5/15

Figure 8

NTB15-104

4. Remove the front air control button, and
then remove cluster lid C.

Use a suitable interior pry tool.

Cluster lid C is secured by nine (9) clips.

Button
NOTE: During installation, the air
control button can only be installed one
way. If it does not snap in place with
less than moderate pressure, rotate
180°, and then snap in place.

Cluster lid C
Figure 9

5. Remove cluster lid C lower.

Cluster lid C lower is secured by four
(4) clips.

Cluster lid C lower
Figure 10

6. Remove the shifter finisher.

The shifter finisher is secured by four
(4) clips.

Shifter
finisher
Figure 11

6/15

NTB15-104

7. Remove the instrument side finisher with a
suitable interior pry tool.

The instrument side finisher is secured
by six (6) clips.

Instrument
side finisher
Figure 12

8. Remove the screw behind the instrument
side finisher.

Figure 13

9. Remove instrument finisher B with a
suitable interior pry tool.

Instrument finisher B is secured by four
(4) clips.

Instrument
finisher B
Figure 14

7/15

NTB15-104

10. Remove the two (2) 10 mm bolts, and then
unclip the hood lock/fuel filler door release
handle.

Let the hood lock/fuel filler door release
handle hang where it is.

Figure 15

11. Remove the screw behind the hood
lock/fuel filler door release handle.

Figure 16

12. Remove the fuse block cover, and then
unfasten the data link (On Board Diagnostic
or OBD) connectoreBay logo.

2. Push in

Pinch in on both clips, and then push in
the OBD connectoreBay logo.
1. Pinch

Figure 17

8/15

NTB15-104

13. Remove the two (2) screws shown in
Figure 18.

Figure 18
14. Remove the glove box assembly by
removing the T20 and Phillips screws
shown in Figure 19-21.
15. With all screws removed, unsnap the
glove box assembly secured by six (6)
clips.
16. Carefully remove the instrument lower
panel.
NOTE: The instrument lower panel
extends from one end of the instrument
panel to the other.
Figure 19

Instrument
lower panel

Figure 20

Figure 21

9/15

NTB15-104

17. Temporarily reconnect the passenger air bag indicator lamp (see Figure 22 and 23).
 The passenger air bag indicator lamp is located on the upper right corner of the
shift selector finisher.
IMPORTANT: If the ignition is ON or turned ON when the passenger air bag
indicator lamp is disconnected, supplemental restraint system (SRS) related DTCs
may trip and be permanently stored in the air bag diagnosis sensor unit.

Figure 22

Figure 23

Key Interlock Cable Adjustment Procedure

Column lock unit

Locking plate
18. Verify the holder of “key interlock cable”
(end of key interlock cable) is secure to
the column lock unit with the locking
plate (clip) in place. See Figure 24.

Key interlock
cable holder
Figure 24

10/15

NTB15-104

Casing cap

Shift selector
assembly

Cable bracket
Key interlock
cable adjuster

Figure 25
19. Unlock key interlock cable adjuster
(Figure 25 and Figure 26):
a. Press the pawls (B) of the key
interlock cable slider (A),
b. while sliding it in the direction of the
casing cap (C),
c. and then separate the adjust holder
(D) and slider.
Figure 26

20. Adjust key interlock cable (Figure 27):

Key interlock
cable

Cable bracket

a. Shift to “P” position (if not already).
b. Turn the ignition switch to LOCK
position.
NOTE:
 Do not bend or twist the cable
forcefully.
 Confirm that the casing cap is
fastened to the cable bracket
(Figure 25).

Shift selector
assembly

Adjust holder

Key interlock
rod
Figure 27

11/15

NTB15-104

c. Pull the adjust holder onto the key
interlock rod until movement stops
and adjust holder cannot be pulled
any further; all free-play has been
removed.

Adjust holder

Key interlock
rod
Figure 28

Key interlock
cable slider
d. While holding the adjust holder in
position from step “c”, Move the key
interlock cable slider towards the key
interlock rod side and lock it (over the
adjust holder).

Adjust holder

Key interlock
rod
Figure 29

12/15

NTB15-104

Stop Lamp Switch Adjustment Procedure

NOTE: The following steps are performed without the brake pedal depressed.
21. Adjust the stop lamp switch:
a. Turn the stop lamp switch (black switch, Figure 30) 45° counterclockwise to unlock.

Unlock
direction

Stop lamp
switch

Figure 30
b. While unlocked, gently push the stop
lamp switch until its black plastic body
contacts the brake pedal arm
(Figure 31).

Stop lamp
switch

c. While holding the stop lamp switch
against the brake pedal arm turn the
switch 45° clockwise to lock in place.

Measure
clearance here

NOTE: The “brake pedal arm” in the
above steps is listed as the “brake
pedal bracket” in the ESM.
d. Confirm the clearance between brake
pedal arm and black plastic body of
the stop lamp switch (Figure 31);
readjust as necessary.

Brake
pedal arm
Figure 31

Clearance:
0.74-1.96 mm (0.0291-0.0772 in)

IMPORTANT: After adjusting the stop lamp switch, confirm that the stop lamps come on
while the brake pedal is depressed, and then go out when released.

If the stop lamps do not come on or go out after adjusting switch, recheck stop lamp
switch adjustment.

13/15

NTB15-104

22. After performing key interlock cable and stop lamp switch adjustments, confirm the
following items:
a) “Control Device”
i) To operate the “control lever” from “P” position to other ranges under ignition ON
state, the lever is not operable unless the brake pedal is stepped on.
ii) In other ranges, it is operable regardless of the brake pedal. At “P” position, the
“control lever” is not operable under any state other than ignition ON.
b) “Steering Lock”
i) The key can be removed only when the “control lever” is in the “P” position.

23. Turn the ignition OFF, and then disconnect the passenger air bag indicator lamp.
IMPORTANT: If step 23 is not performed in the order as stated, supplemental
restraint system (SRS) related DTCs may trip and be permanently stored in the air
bag diagnosis sensor unit.

24. Reassemble the vehicle in reverse order of disassembly.

25. After turning the ignition ON or starting the engine, make sure the supplemental air bag
and front passenger air bag indicator lights turn OFF after approximately seven (7)
seconds.

The front passenger seateBay logo should be empty before performing step 24.

26. Use CONSULT-III plus to erase any DTCs caused by this repair.

14/15

NTB15-104

CLAIMS INFORMATION
Submit a Primary Operation (PO) type line claim using the following claims coding:
DESCRIPTION
OP CODE
SYM
DIA
FRT
Adjust Key Interlock Cable and Brake Switch
JX41AA
ZE
32
1.0

15/15

NTB15-104

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TSB/Document ID: NTB15104

Replacement Service Bulletin Number:

MFR Communication Date: 2015-11-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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