Classification:

Reference:

EL14-057c

Date:

NTB15-001c

July 7, 2015

2015 MURANO WITH NAVIGATION & 2016 MAXIMA;
AV CONTROL UNIT REPLACEMENT
This bulletin has been amended. The APPLIED VEHICLES section has been revised.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2015 Murano (Z52) – Equipped with Navigation
2016 Maxima (A36) – All*
*All 2016 Maxima vehicles are equipped with Navigation

SERVICE INFORMATION
Reference for Murano
Image of center display on models
equipped with navigation

If the AV control unit needs to be replaced
in an Applied Vehicle for any reason:


Follow the Service Procedure in this
bulletin to make sure all necessary
configurations and registration are
completed correctly.

Figure A

NOTE:


The Apps mode will not function if the AV control unit registration code is not
registered.



Do not remove the SD Map Card when returning the Navi/audio head unit for parts
warranty. Head units must be returned with correct SD Map Cards or the dealer will
be charged back.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you
believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to
determine if this applies to your vehicle.

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SERVICE PROCEDURE
Before starting, make sure your ASIST has been synchronized to the current date and all
CONSULT-III (C-III) plus upgrades have been installed.
Parts of this Procedure
PART 1: Write Down the Registration Code Form the New / Replacement AV control unit
PART 2: Record Multi AV Configuration Values of Original AV control unit
PART 3: Replace the AV Control Unit
PART 3.5: Check Replacement AV Control Unit’s Configuration
PART 4: Configure the Multi AV System / AV control unit
PART 5: Manually Configure the Multi AV System / AV control unit (if needed)
PART 6: Clear Codes and Check AV System Operation
PART 7: Register the Replacement AV control unit

PART 1:
Write Down the Registration Code From the New / Replacement AV Control Unit

1. On the replacement AV control unit’s label, locate and write down the registration code.


Example registration code is shown in Figure B.



The registration code will be supplied to Nissan Owner Services later in this procedure.

Example
registration
code. Your
code will be
different

Figure B

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NTB15-001c

PART 2:
Record Multi AV Configuration Values of Original AV Control Unit

2. Make sure the shift selector is in Park.

3. Set the parking brake.

4. Connect the C-III plus VI to the vehicle.

5. Connect the GR8 to the 12V battery and set to ECM Power Supply Mode.

6. Turn the ignition ON; DO NOT start the engine.

7. Turn ON C-III plus.

8. Select Re/programming Configuration.

Step
8

Figure 1

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NTB15-001c

9. Read the Precautions.


When finished, touch the
Confirmed instructions box to
insert a check mark, and then
select Next.

Step
9

Figure 2

10. Select the Manual Selection
(Vehicle Name) tab, and then
select the applicable Vehicle Name
and Model Year.
NOTE: If the screen shown in
Figure 3 does not display, proceed
to step 12.

Step
10

11. Select Select.

Step
11

Figure 3

12. Confirm the correct Vehicle Name
and Model Year are displayed.
When finished, select Confirm.

Step
12

Figure 4

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NTB15-001c

13. After system call completes,
confirm the correct VIN is
displayed.
When finished, select Confirm.

NOTE: If the VIN displayed is
incorrect, input the correct VIN.
When finished, select Confirm.
Step
13

Figure 5

14. Select MULTI AV.

Step
14

Figure 6

15. Select Read/Write Configuration.

Step
15

Figure 7

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NTB15-001c

16. Select Before Replace ECU.
Step
16

Figure 8
17. Confirm current configuration and
print or write it down.


Example

Use the scroll arrow if more
than one page of information
is available.

Write down / print this
information

Step
17

NOTE: Configurable options will
differ between models. Your
screen may look different.

18. Select Save.
Figure 9
Step
18

NOTE: If the configuration data
cannot be read or saved, replace
the AV control unit per the
applicable Electronic Service
Manual (ESM), and then proceed
to PART 5: Manually Configure
the Multi AV System (if needed)
on page 9 of this bulletin.
xxxxxxxxxxxxxxxxxxxxxxxxxxx

19. Select End.


xxxxxxxx

C-III plus will return to the
Home screen.
Step
19

Figure 10

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NTB15-001c

PART 3:
Replace the AV Control Unit
20. Replace the AV control unit.


Refer to the ESM, section AV-Audio Visual & Navigation System, for replacement
information.

IMPORTANT: Before installing the new AV control unit, make sure to write down the
registration code. See PART 1 on page 2.
NOTE: Do not remove the SD Map Card when returning the Navi/audio head unit for parts
warranty. Head units must be returned with correct SD Map Cards or the dealer will be
charged back.

PART 3.5:
Check Replacement AV Control Unit’s Configuration
NOTE: To properly configure the replacement AV control unit, the ITM Configuration Part
Number must match the ITM Part Number.
21. With the replacement AV control unit installed, put the ignition switch in Accessory (ACC)
mode.
22. Leave the audio unit OFF.
23. Press and hold the “Menu” button while rotating the volume button three clicks
counterclockwise, three clicks clockwise, and then three clicks counterclockwise.


Release the “Menu” button.

24. When the screen in Figure 11 appears, select Confirmation/Adjustment.
25. Select Version Information.


Use the scroll arrows to access Version Information (see Figure 12).

Step
24

Step
25

Scroll
arrows

Figure 11

Figure 12
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NTB15-001c

26. If the ITM Configuration Part Number
matches the ITM Part Number,
configuration can be performed.


Go to Part 4 further below.

27. If the ITM Configuration Part Number
does NOT match its ITM Part Number,
configuration needs to be cleared.


Figure 13

Go to page 15, Clearing
Configuration.

PART 4: