NISSAN
BULLETIN
2014-15 Armada Seat Belt Buckle
Dealer Inventory Inspection

Attention: Dealer Principal, Sales, Service & Parts Managers

Reference: PC380
Date: June 12, 2015

*****Dealer Announcement*****
Nissan is conducting a dealer inventory inspection to inspect the front seat belt buckles for
the presence of a magnet in the buckle mechanism on certain 2014-15 Nissan Armada
vehicles identified in SERVICE COMM.
If there is a magnet present, VEHICLE MUST BE PLACED ON HOLD AND CANNOT BE
RETAILED. The dealer will need to submit information to Nissan and await further
instruction.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS:


If no magnet is present in the buckle mechanism (as show in the attached
instructions), the vehicle may be immediately released for sale. The service
department should file a warranty claim for this inspection in a timely manner so it
can be closed on SERVICE COMM.



If a magnet is present in either front seat belt buckle the VEHICLE MUST BE
PLACED ON HOLD AND CANNOT BE RETAILED.
Do not submit a warranty claim. Dealers should hold the vehicle and send an email
to nnafqasupport@nissan-usa.com. Dealers should include the following information
in the email:
 Clear picture of the Seat Belt Buckle showing the presence of the magnet
 VIN
 Dealer Code
 Dealer Name
 Contact Name
 Contact Phone Number
 Location of the Seat Belt Buckle (RF or LF)

***** Vehicle Identification – Dealer Inventory *****
A total of 3025 2014-15 Armada vehicles are subject to this dealer inventory inspection
and can be identified through the following two methods:


SERVICE COMM – Beginning June 12th, dealer service departments can
complete an inquiry on SERVICE COMM – I.D. PC380 - to determine if a
vehicle is subject to this dealer inventory inspection.



VIN List – As a courtesy, posted with this announcement is a list of affected
dealer inventory VINs by region, district, and Dealer Code.

***** Dealer Responsibility *****
It is the dealer’s responsibility to check SERVICE COMM -I.D. PC380 - for the status on
each affected vehicle currently in inventory. Nissan requests dealers to perform this
inspection on vehicles in inventory prior to being retailed to ensure customer satisfaction.
***** Inspection Procedure *****
This inspection procedure will be available on ASIST and NNAnet.com.
 ASIST – Go to “Tech Support Info” on the left column of the ASIST opening page.
Under “Tech Support Info”, select “Inventory Vehicle Actions”. A new window will
open where you may access the technical procedures.


NNAnet.com –This procedure can be found on NNAnet.com under My Documents in
the following categories:
o Parts>Campaigns>
o Sales>Campaigns>
o Service>Campaigns>
 PC380

Thank you for your prompt attention to this matter and we apologize for the
inconvenience.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION

NISSAN DEALER INSPECTION
PC380 Armada Seat Belt Buckle
SERVICE PROCEDURE
Seat Belt Buckle
1. Open left front (Driver) door.
2. Locate left front (Driver) seat belt
buckle as shown in Figure 1.

Figure 1
3. Remove (2) T-10H (tamper proof)
Torx screws on the left front seat
belt buckle, refer to Figure 2.

Torx Screw

Torx Screw
Figure 2

4. Open the buckle cover to inspect
buckle latch mechanism.
 Gently pull cover out from the
bottom, then push down to
release the buckle cover,
refer to Figure 3.
 Pivot the top of the buckle
cover out leaving the bottom
still touching the buckle due
to the wire harness inside as
shown in Figure 4.

Figure 3

Important:
Take care to not damage the wire
harness at the bottom of the buckle
cover.

5. Inspect the buckle latch mechanism
for presence of a magnet.
See Figures 5 and 6 below.
6. Repeat inspection (Steps 1-5) for
right front (Passenger) seat belt
buckle.

Magnet
Present

Wire Harness
Figure 4

No
Magnet

HOLD Vehicle

GOOD

Figure 5

Figure 6

7. If there is NOT a magnet present in either buckle mechanism, then reassemble
the vehicle, submit warranty claim using PC3800 (See claim info), and release the
vehicle.

8. If a magnet IS present in either front seat belt buckle mechanism as shown
in Figure 5, then:


HOLD the vehicle and DO NOT submit a warranty claim.



Send an E-mail to the below address:

nnafqasupport@nissan-usa.com
Make sure to include the following information:
Attach a Clear Picture of the Seat Belt Buckle Showing the Magnet
VIN
Dealer Code
Dealer Name
Contact Name
Contact Phone Number
Location of the Seat Belt Buckle with the Magnet (RF or LF).

**NNA FQA will respond back to the Dealer with further direction within 1 business day**

CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC380
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:

Inspect Both Front Seat Belt
Buckles.

CM
PC380
ZZ
99
Op Codes Flat Rate
Time
PC3800

0.2H

Parts
Required
on claim

Expense
Code
Required

No

No