Loading...

NHTSA ID Number: 10192469

Manufacturer Communication Number: NTB14105

TSB/Document Date: 2021-05-10


Summary

IF YOU CONFIRM: The carpet is wet on the driver and/or front passenger floor (see Figure 1). - A "sloshing" type noise may be heard while driving AND the source of the wetness is not caused by the air conditioning system. ACTION: 1. Determine if the leak is from the kick panel and/or cowl end area. 2. If confirmed, apply body sealant to the incident areas as outlined in this bulletin. See this bulletin for further detail.


Classification:

BT14-023

Reference:

Date:

NTB14-105

November 14, 2014

2014 ROGUE; CARPET WET FRONT FLOOR AREA
APPLIED VEHICLE: 2014 Rogue (T32)
APPLIED VIN and
DATE: Vehicles built before 5N1AT2M(* *)EC 861239 and July 23, 2014
Does not apply to Rogue Select (S35)

IF YOU CONFIRM:
The carpet is wet on the driver and/or front
passenger floor (see Figure 1).

A “sloshing” type noise may be heard
while driving.

AND
The source of the wetness is not caused by
the air conditioning system.

Figure 1
ACTION:
1. Determine if the leak is from the kick panel and/or cowl end area.
2. If confirmed, apply body sealant to the incident areas as outlined in this bulletin.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will
be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains
information that is essential to successfully completing the repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/11

SERVICE PROCEDURE

Front Floor Trim (Carpet) Inspection

1. Pull back the front floor trim (carpet) on both driver and front passenger floors, even if
only one side is wet (see Figure 2, and 2a on the next page).
2. To be able to pull back the carpet:
a. Remove the front kicking plates.
b. Pull off the front body side welts at the bottom.
c. Remove the dash side finishers.

Refer to the Electronic Service Manual (ESM), section INT-Interior, for removal
of the parts stated in step 2a - c.

3. Check for water under the front floor spacers (see Figure 2 and 2a).
CAUTION: Lift up the front floor spacers no more than necessary to look and feel for
water underneath. Raising too much may damage it.
Dash side
finisher removed

Inspect under
front floor spacer

Kicking plate removed, front
body side welt pulled off

Figure 2

2/11

NTB14-105

Front floor spacer

Inspect under
front floor spacer

Figure 2a

4. If water is found under one or both front floor spacer(s):
a. Thoroughly dry the area(s).
b. Skip to Body Sealing on the next page.
5. If no water is found below either front floor spacer:
a. Leave the vehicle interior disassembled.
b. Perform a water leak test at the cowl and wheel well areas.

Run water down inside the cowl and spray water in the wheel well areas with a
garden hose or similar water supply.
 Do not use an excessive amount of water. Do not use a pressure sprayer.

c. Check again for water under both front floor spacers.
6. If still no water detected after water leak testing:
a. This bulletin does not apply. Refer to ASIST and the ESM for further diagnosis.
7. If water is found:
a. Leave the vehicle interior disassembled.
b. Go to Body Sealing on the next page.

3/11

NTB14-105

Body Sealing
Cowl Area
1. Remove the cowl top cover (see Figure 3).
 Refer to the ESM, section EXT-Exterior, for cowl top cover removal procedure.

Windshield,
lower corner

Air box end
Cowl top cover
removed

Air box area

Figure 3: View of passenger side. Driver side similar.
2. If water is found on the driver side: Remove the front wiper drive assembly and position
where shown in Figure 3a.
a. Remove the three bolts.
b. Unfasten the harness fastener.
 There is no need to disconnect the wiper motor’s connector.
c. Move the wiper drive assembly out of the way (see Figure 3a).
CAUTION: Do not lay the wiper drive assembly on the battery. A short to ground may occur.

Bolt

Bolt
Bolt
Harness
fastener
Figure 3a
4/11

NTB14-105

2a. Inspect for body sealer on the side that leaks where shown in Figure 4 and 5.

Apply body sealer with a suitable applicator to all areas where body sealer is
not seen.

If an area is questionable, add body sealer.

Use one of the body sealers listed in PARTS INFORMATION or equivalent.

Follow the body sealer’s directions for proper application.
Air box end
(inside of air box)

Body joint

Body joint
Cavity
Figure 4: Body joint, passenger side. Driver side similar.

Inside of
fender

Body joint

Windshield,
lower corner

Hood hinge

Figure 5: Body joint, passenger side. Driver side similar.
5/11

NTB14-105

3. Leave the cowl top cover off and the interior disassembled at this time.
Go to Wheel Well Area below.

Wheel Well Area
1. Lift the vehicle on a hoist.
2. Remove the front tire and wheel assembly on the side that has a leak.
3. Partially remove the front fender protector(s).
a. Remove all T15 TORX® screws, phillips screws, and clips in the area shown in
Figure 5a.

Only the mud guard(s) will completely detach from the vehicle.

CAUTION: Be careful when removing the clips and clip inserts. They may become
damaged if not properly removed. See the next page for removal procedure.
Remove all fasteners in this area
Front fender
protector

Front over
fender

Mud guard
Figure 5a

6/11

NTB14-105

b. Unfasten the front over fender’s clips by pinching the clips’ tabs (you can use your
fingers), and then push through (see Figure 5b).

Front over
fender

Figure 5b: Shown off vehicle for easier viewing
c. Remove the clip inserts as shown in Figure 5c and 5d.

Figure 5c

Figure 5d

d. Position the front fender protector(s) as shown in Figure 5e.

Figure 5e
7/11

NTB14-105

4. Inspect the areas shown in Figure 6 – 11 for body sealer or gaps in body sealer.

Seal all areas where body sealer is not seen.

If an area is questionable, apply body sealer.

Front wheel
well area

Body trim and other parts
removed for easier viewing

See matching close-up pictures on following pages

Figure 8

Figure 7

Figure 9

Figure 10
Figure 11

Figure 6: Body pieces removed for easier viewing

8/11

NTB14-105

Figure 7

Example of
no sealant

Figure 8

Figure 9

9/11

NTB14-105

Figure 10

Figure 11

5. Once the sealer has sufficiently cured, perform another water leak test at the cowl and
wheel well area(s).

First reassemble the fender protector(s) before testing the wheel well area(s).
 Refer to the ESM, section EXT-Exterior, for front fender protector installation
procedure.
Run water throughout in the cowl/air box area and spray water in the wheel well
area(s) from a garden hose or similar water supply.
 Drench these areas for a while but do not use an excessive volume of water.
Do not use a pressure sprayer.

6. If no leaks detected under the front floor spacer(s):
a. Reassemble the interior.

Refer to the ESM, section INT-Interior, for assembly of all removed interior parts.

b. Reinstall the tire and wheel assembly(ies).

Lug nuts torque: 113 N•m (12 kg-m, 83 ft lbs)

10/11

NTB14-105

PARTS INFORMATION
DESCRIPTION

PART #

QUANTITY

Fusor™ Urethane 800EZ*

999MP-9G000P**

(b) (c)

3M™ Fast ‘n Firm™ Seam Sealer or Equivalent*

3M™ P/N 08505***

(b) (c)

Sunstar Penguin Seal 353 White*

(a)

(b) (c)

*
**

Use one of these sealers, or an equivalent sealer.
Order Fusor™ Urethane 800EZ through the NissaneBay logo Maintenance Advantage program:
Phone: 877-NIS-NMA1 (877-647-6621) Website order via link on dealer portal
www.NNAnet.com and click on “Maintenance Advantage” link. The MSDS for this
chemical will also be found on this site.

***Local 3M™ Supplier: For help finding a local source for the 3M™ products listed
above or obtaining an MSDS, contact 3M™ Automotive Aftermarket Division at
1-877-MMM-CARS.
(a) Order Sunstar Penguin Seal 353 White through a local supplier.
(b) Bill out body sealer used under expense code 008. Do not include the sealant part
number on the claim.
(c) One tube will repair two (2) vehicles.

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
OP CODE
PFP
SYM DIA
Inspect Water Leaks – None
BX4RAA
G6240-4BAMA
ZE
32
Found
OR
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
OP CODE
PFP
SYM DIA
Inspect and Repair Water Leaks –
BX4SAA
G6240-4BAMA
ZE
32
Cowl and One Wheel Well

FRT
0.3

FRT
1.2

OR
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
OP CODE
PFP
SYM DIA
Inspect and Repair Water Leaks –
G6240-4BAMA
BX4TAA
ZE
32
Cowl and Both Wheel Wells

FRT
1.5

Expense Code:
EXPENSE CODE

DESCRIPTION

MAX AMOUNT

008

Body Sealer

$24.00

11/11

NTB14-105

1

SaleBestseller No. 1
ZeroR AC Refrigerant R134a Replacement - Eco-Friendly, 100% Natural Hydrocarbon Gas - Compatible and Easy to Install with R134a A/C Recharge Systems - 3 Cans (6oz Each)
  • GREEN REFRIGERATION SOLUTION: ZeroR AC Refrigerant is a...
  • R134A READY INSTALLATION: Designed to fit R134a systems...
  • SMALLER CAN BIGGER IMPACT: Each can of our car AC...
  • BUILT FOR SAFE USAGE: ZeroR AC Car Refrigerant is rated with...
  • REGULATED FOR LEGAL SAFETY: ZeroR AC Recharge Can is...
Bestseller No. 2
R134A AC Refrigerant Charge Hose Kit, 1/2’’ Self-Sealing Valve Can, and Recharge Hose with Pressure Gauge, Fits for Car AC Air Conditioning Refrigerant
  • Wide Compatibility --- The AC recharge hose with gauge...
  • Easy to Use --- The car ac recharge kit are designed with...
  • R134A Self-sealing Can Tap --- This can tap can only be use...
  • Premium Quality --- High quality R134A refrigerant freon...
  • Package Include ---- With 1/2” ACME Self-Sealing frezon...

If the PDF is very large, it may not load in the preview below.

Download PDF [4.85 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: NTB14105

Replacement Service Bulletin Number:

MFR Communication Date: 2014-11-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Sale
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Sale
2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...