Classification:

Reference:

EL13-044

Date:

NTB14-091

September 15, 2014

2013 LEAF; EVSE CHARGE CABLE CONNECTOR
MAY NOT DISENGAGE FROM CHARGE PORT
AND/OR WILL NOT CHARGE
APPLIED VEHICLE:

2013 LEAF (ZE0)

IF YOU CONFIRM:
The Electric Vehicle Supply Equipment (EVSE) charge cable
connector, used for trickle charging, will not disengage from
the vehicle’s charging port and/or will not charge the vehicle.
NOTE: EVSE for 120vac trickle charging is shown in
Figure A and is stored in the vehicle’s cargo area.
Figure A
ACTION:
See the Service Procedure on page 2 to:


Release the EVSE charge connector and then inspect connector for damage or
debris.

And


Perform resistance test at the EVSE charge connector.

If the charge connector is damaged and/or does not pass the resistance test, replace the
EVSE Charge Cable Assembly with unit listed in the Parts Information.

IMPORTANT: The purpose of “ACTION” (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire Service Procedure as it contains information that is
essential to successfully completing the repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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SERVICE PROCEDURE

WARNING: Disconnect EVSE from the wall outlet and the vehicle before inspection of
the charge connector.
1. If the EVSE charge connector cannot be
disconnected from the vehicle’s
charging port start at step “a” below.

Remove plastic snaps and
then remove finisher

If the EVSE can be disconnected skip to
step “d” on page 3.
a. If still plugged into a power outlet
(120vac wall plug), first unplug the
EVSE from the power source.
b. Remove finisher shown in Figure 1
Figure 1
Charge port
finisher
c. Then disconnect the EVSE charge
connector from the vehicle using a
pick tool as shown in Figure 2.


A pick tool with a 90° bend can
be used on the connector latch,
(shown in Figures 2, 3, 4 and 5)
lifting it straight up to release.

Figure 2

NOTE: Figure 3 is shown with
charge port finisher removed for
reference only, and does not need to
be removed.

Figure 3

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NTB14-091

d. Visually inspect the EVSE charge connector.


Does the latch appear to be stuck in the mid position (Figure 5)?



Can the latch be moved up and down when depressing the release button?

OK. Latch released
completely and touches
top of connector.

Figure 4

NG. Latch does not
release completely.
Stuck in mid position.

Figure 5

WARNING: Confirm that the EVSE is disconnected from the vehicle and from the 120vac
source voltage before performing any testing.

2. After inspecting the charge connector
latch for damage and with the EVSE
disconnected from the 120vac power
source, measure the resistance at the
EVSE charge connector at the
“vehicle’s side” plug contacts:

Proximity detection
pin (8 O’clock)

a. Measure the resistance at the EVSE
charge connector with a Multimeter
between the proximity detection pin
(8 O’clock) and the ground pin (6
O’clock) as shown in Figure 6.

Ground pin
(6 O’clock)
Figure 6

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NTB14-091



With the EVSE charge
connector button (Figure 7)
depressed resistance should be
480 Ohms.



Without the EVSE charge
connector button depressed
resistance should be 150 ohms.

Depress completely.
Resistance should be
480 Ohms.
Figure 7

b. If the measured resistance is incorrect or the latch is visually broken, replace the
EVSE Charge Cable Assembly with the one listed in the parts information table.

If the EVSE charge cable can be disconnected from vehicle, but the vehicle will not
charge with it:

3. If the EVSE charge cable will not allow charging, but passes the visual inspection and
resistance tests, plug a known good EVSE charge cable into the vehicle and confirm if it
will allow 120vac trickle charging of the vehicle.


If the vehicle will now charge, replace the EVSE charge cable assembly with the one
listed in the parts information table.

NOTE: If the vehicle will not charge with a known good EVSE charge cable, this
bulletin does not apply. Refer to the Electronic Service Manual for further diagnosis.

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NTB14-091

PARTS INFORMATION
DESCRIPTION
EVSE Charge Cable assembly

PART #
296M1-3NF2E

QUANTITY
1

CLAIMS INFORMATION
OPERATION
EVSE Charge Cable assembly
inspection

OP CODE

PNC

SYM

JX27AA

296M1-3NF2E

ZE

DIAG FRT
32

0.2

And, if needed

OPERATION
OP CODE
PNC
SYM DIAG FRT
Rpl EVSE Charge Cable assembly
JP21AA
296M1-3NF2E
ZE
32
(1)
2013 or Newer
(1) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT.

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NTB14-091