NHTSA ID Number: 10192346
Manufacturer Communication Number: NTB14023
TSB/Document Date: 2021-05-10
Summary
SERVICE INFORMATION When diagnosing possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. - Go to Power Steering Gear Inspection starting on page 2. See this bulletin for further detail.
Classification:
ST14-005
Reference:
Date:
NTB14-023
April 7, 2014
NISSAN
; HITACHI BRAND
POWER STEERING GEAR SERVICE INFORMATION
APPLIED VEHICLES: 2009-2015 GT-R (R35)
2009-2014 370Z (Z34)
2010-2014 370Z Roadster (Z34)
2011-2014 Quest (E52)
2009-2014 Murano (Z51)
2011-2014 Murano CrossCabriolet (Z51)
APPLIED COMPONENT: Vehicles built with Hitachi brand power steering gear only
SERVICE INFORMATION
When diagnosing possible power steering gear (rack and pinion steering rack, or steering
rack) leak issues, it may appear the steering rack is leaking when actually, it’s not. Use this
service bulletin to help make a more accurate diagnosis of the steering rack.
Go to Power Steering Gear Inspection starting on page 2.
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/10
Power Steering Gear Inspection
CAUTION: Never hold the steering wheel in a locked position with the engine
running for more than 10 seconds. Damage may occur to the power steering pump.
Figure 1: Steering rack
1. Verify the fluid level in the reservoir is within OK (normal) cold or hot range, as it
applies.
Reservoir
Figure 2: Make sure the fluid level is in OK (normal) range.
2/10
NTB14-023
2. If fluid level is lower than specification, check for leaks at all hose fittings for the
power steering system.
For sample locations of inspection, see Figure 3, 4, and 5 below.
Reservoir
Figure 3: Inspect where noted.
Power steering
pressure sensor
Power steering
oil pump
Figure 4: Presence of RED fluid
indicates a power steering fluid leak.
3/10
Figure 5: Inspect where noted.
NTB14-023
3. If no leakage found at any hose fittings, inspect the steering rack dust covers (boots).
4. If the boots appear similar to the example in Figure 6 below, the steering rack is not
leaking.
a. Do NOT replace the steering rack.
b. Clean off any oil/grease residue on the steering rack (see page 7-8).
c. Inspection and repairs are complete.
OK
Figure 6: Example of no leaks inside the boot. Boot is dry, dusty.
5. If a boot appears similar to the example in Figure 7 below, the steering rack may be
leaking. Go to step 6.
Inspect
Clamp
Figure 7: Example of a possible leak inside a boot. Fluid
permeates the boot, giving it a dark, shiny black appearance.
4/10
NTB14-023
6. Remove the dust cover clamps (clamp), pull the boots back, and then inspect for fluid
and fluid color inside (see Figure 8).
See page 4, Figure 7 for example of boot clamp location.
Determine color easily by dabbing the fluid with a cotton swab or similar white item.
Figure 8
7. If a thick greasy substance is found in either boot and is YELLOW
yello in color,
the steering rack is not leaking (see Figure 9 and 10 below).
a. Do NOT replace the steering rack. It is NOT leaking.
A YELLOW
yellow colored substance is an indication of assembly lube. This is OK.
See example photos of non-leaking steering racks on the page 7 and 8.
b. Clean off all oil/grease residue on the steering rack and on the inside of the boots.
Figure 9
Figure 10
5/10
NTB14-023
c. Reinstall both boots and replace the clamps with new ones (see PARTS
INFORMATION). Stop here: Inspection is complete.
Refer to the Electronic Service Manual (ESM), section ST-Steering System,
for installation/replacement information.
8. If fluid is found in the boot(s) and is RED in color, the steering rack is leaking
(see Figure 11).
a. Replace the steering rack.
b. Refer to the Electronic Service Manual (ESM), section ST-Steering System,
for installation/replacement information.
NOTE: The inner and outer sockets (tie rods) with boots in Figure 11 were removed
for easier viewing. The tie rods do not need to be removed for inspection.
Figure 11: If fluid is red in color, the steering rack is leaking.
NOTE: See the next two pages for example photos of steering racks that are NOT
leaking.
6/10
NTB14-023
The following pictures show steering racks that are NOT leaking:
OK
Figure 12
OK
Boot-to-gear
housing area:
Clean off
all residue
Figure 13
OK!
Figure 14: Yes, the steering rack above is OK (not leaking power steering fluid).
The extra greasy appearance was caused by an excessive amount of assembly lube.
7/10
NTB14-023
The following pictures show steering racks that are NOT leaking:
OK
Figure 15
OK
Adjusting
screw area:
Clean off
all residue
Figure 16
OK
Figure 17
8/10
NTB14-023
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QTY
CLAMP-DUST COVER
48055-17B00
CLAMP-DUST COVER
48055-10V00
*
*
GEAR & LINKAGE (steering rack)
**
1
999MP-AG000P ***
****
*
Check with WIN FAST or your electronic parts catalog to determine if the vehicle’s
steering rack needs one of each or two of either part number.
**
Use WIN FAST or your electronic parts catalog to determine the part number to be
ordered.
***Order Nissan P/S Fluid through the Nissan
Maintenance Advantage program:
Phone: 877-NIS-NMA1 (877-647-6621) Website order via link on dealer portal
www.NNAnet.com and click on “Maintenance Advantage” link.
****As needed.
9/10
NTB14-023
CLAIMS INFORMATION
(All Models)
Submit a Primary Part (PP) line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
CHECK POWER STEERING OIL LEAK
& STEERING GEAR BOOT
(1)
QX28AA
ZR
53
0.5
(1) Refer to the electronic parts catalog (FAST) and use the Rack and Pinion assembly
part number (49001-*****) as the Primary Failed Part (PFP).
OR If leak found
Submit a Primary Part (PP) line claim using the following claims coding:
2WD models
DESCRIPTION
POWER STEERING OIL LEAK
CHECK & REPLACE STEERING
GEAR HOUSING ASSY (2WD)
PFP
(1)
OP CODE
QX29BA
SYM
ZR
DIA
FRT
Model
53
2.7
3.0
5.3
370Z (Z34)
MURANO (Z51)
QUEST (E52)
(1) Refer to the electronic parts catalog (FAST) and use the Rack and Pinion assembly part
number (49001-*****) as the Primary Failed Part (PFP).
AWD Models
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Model
POWER STEERING OIL LEAK
3.6
GTR (R35)
CHECK & REPLACE STEERING (1)
QX29DA
ZR
53
3.8 MURANO (Z51)
GEAR HOUSING ASSY (AWD)
(1) Refer to the electronic parts catalog (FAST) and use the Rack and Pinion assembly part
number (49001-*****) as the Primary Failed Part (PFP).
10/10
NTB14-023
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: NTB14023
Replacement Service Bulletin Number:
MFR Communication Date: 2014-04-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford
, for Lincoln
, and for Mazda
ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




