NHTSA ID Number: 10192344
Manufacturer Communication Number: NTB14021
TSB/Document Date: 2021-05-10
Summary
IF YOU CONFIRM The Instrument Lower Panel LH (as shown in Figure 1) molded plastic clip will not stay secured. ACTION Install a shim between the Steering Member and the Instrument Panel and apply felt tape to the Instrument Lower Panel LH with the SERVICE PROCEDURE starting on page 2. Please see this bulletin for further details.
Classification:
Reference:
BT14-007
Date:
NTB14-021
April 4, 2014
2014 ROGUE; LOWER INSTRUMENT PANEL
DOES NOT STAY IN PLACE
APPLIED VEHICLE
APPLIED VIN AND
DATE
2014 Rogue (T32)
Built before 5N1AT2MV(*)EC 777569 / Jan 15, 2014
IF YOU CONFIRM
The Instrument Lower Panel LH (as shown in Figure 1) molded plastic clip will not stay
secured.
Instrument Lower Panel
LH no longer sticks out
at this point
Right side of
Instrument Lower
Panel LH sticks out
slightly
Overhang of Instrument
Finisher A is now even all
the way across
Instrument Lower
Panel LH
Before repair
After repair
Figure 2
Figure 1
ACTION
Install a shim between the Steering Member and the Instrument Panel and apply felt tape
to the Instrument Lower Panel LH with the SERVICE PROCEDURE starting on page 2.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information
that is essential to successfully completing this repair.
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/11
SERVICE PROCEDURE
Instrument Side
Finisher (LH)
1. Remove the Instrument Side Finisher
(LH) with a finesse tool as shown in
Figure 3.
Figure 3
2. Remove the two bolts holding the Fuel
Filler Lid/Hood Lock Release Handle.
Release
handle bolts
3. Slide the release handle assembly
rearward to remove from the Instrument
Lower Panel LH.
Figure 4
Instrument Finisher A
Instrument
Finisher B
4. Unclip the Instrument Lower Panel LH
from Instrument Finisher A and
Instrument Finisher B by pulling
rearward.
This panel can be allowed to hang
by the harness, once unclipped, and
does not need to be completely
removed.
Instrument Lower
Panel LH
Figure 5
2/11
NTB14-021
A/C Switch Assembly
5. Remove the A/C Switch Assembly from
Cluster Lid C by lifting up and pulling
rearward at the bottom edge.
NOTE:
It is held by four (4) metal clips.
It is not necessary to disconnect
the electrical connections but
care should be taken not to
scratch or damage any
surrounding surfaces.
Pull here
Figure 6
6. Remove Instrument Finisher B by
pulling rearward.
NOTE: It is not necessary to completely
remove Instrument Finisher B or to
disconnect the electrical connections on
“Push to Start” vehicles, but care should
be taken so it does not scratch any of
the surrounding surfaces.
Instrument Finisher B
Figure 7
3/11
NTB14-021
7. Remove the Side Ventilator Grill LH from the Instrument Finisher A and Instrument
Panel as show in Figure 8:
a. Hold the molded plastic clip in the released position.
b. Insert a finesse tool between the Side Ventilator Grill LH and Instrument panel.
c. Apply a slight downward force with the finesse tool to the top of the Side Ventilator
Grill LH while gently pulling rearward to pry it free from the Instrument Panel.
NOTE:
There is one (1) molded plastic clip on the left side, two (2) felt covered metal
clips above and two (2) felt covered metal clips below the vent (Figure 9).
Take care not to pull the vent face off of the Side Ventilator Grill LH when
disassembling.
b. Insert finesse
tool here
c. Tip of tool
pushing down
c. Lifting up
handle of tool
Side Ventilator
Grill LH
a. Push in
molded plastic
clip
Pull rearward
Figure 8
Tip of tool
pushing down
here
Close-up of metal clips
with Side Ventilator Grill
LH removed. Two more
clips (not shown) on
bottom.
Molded
plastic clip.
Figure 9
4/11
NTB14-021
8. Remove the Instrument Finisher A
(Figure 10), from the Instrument Panel
by pulling rearward and then disconnect
the wire harness connector (Figure 11)
from the illumination control.
NOTE: There are three (3) metal clips
and two (2) molded plastic clips that
hold it to the Instrument Panel.
Instrument Finisher A
Figure 10
Wire harness
connector to the
illumination control
Figure 11
5/11
NTB14-021
9. Lower the steering column to the lowest
possible position and then extend the
steering wheel to the farthest possible
position from Combination Meter.
Steering wheel
adjustment release
Figure 12
Gap Hider
10. Remove the Gap Hider by lifting it up
and away from the Steering Column
Upper Cover.
Four (4) metal clips.
Figure 13
11. Remove the Cluster Lid A from the
Instrument Panel by pulling it rearward.
Carefully lift out the Cluster Lid A
taking care not to scratch or scuff
the adjacent parts.
NOTE: The Cluster Lid A has seven
(7) molded plastic clips and one (1)
metal clip.
Cluster Lid A
Figure 14
6/11
NTB14-021
12. Remove the two (2) screws holding the Combination Meter shown in Figure 15.
Combination Meter
screws
Figure 15
Figure 16
Figure 17
7/11
NTB14-021
13. Cover the Steering Column Upper
Cover with a clean shop towel.
Figure 18
14. Pull the Combination Meter rearward to
unseat two (2) molded plastic clips
attaching it to the Instrument Panel.
15. Unplug the Combination meter and
place it out of the way.
Combination
Meter
Figure 19
8/11
NTB14-021
16. Remove one (1) screw that attaches the
Instrument Panel to the Steering
Member shown in Figure 21.
Instrument Panel
to the Steering
Member screw
Figure 21
17. Insert one (1) shim (steel washer)
between the Instrument Panel and
Steering Member (Figure 22).
The washer should have a
6 mm inside diameter and be
approximately 2.5 mm - 3.0 mm
thick.
Insert washer
here. Gap
between the
Instrument Panel
and Steering
Member
NOTE:
If a single washer cannot be
found that is 2.5 mm – 3.0 mm,
two washers that when
combined are equal to the
above thickness, can be
substituted.
It may be necessary to pull the
Instrument Panel rearward to
allow the washer to slide into
place.
Figure 22
18. Reinstall the Instrument Panel screw removed in step 16 so that the screw passes
through the center of the newly installed shim(s).
NOTE: in the following steps, use the disassembly Figures on the preceding pages for
reference.
19. Install the Combination Meter by snapping the two (2) molded plastic clips to the
Instrument Panel and then securing with two (2) screws.
20. Install the Cluster Lid A to Instrument Panel.
Align and clip seven (7) molded plastic clips and one (1) metal clip to the Instrument
Panel.
9/11
NTB14-021
21. Install the Gap Hider to the Steering Column Upper Cover.
22. Install Instrument Finisher B.
23. Connect the illumination control wire harness connector and then install Instrument
Finisher A to the Instrument Panel.
24. Install the Side Ventilator Grill LH into the Instrument Finisher A and Instrument Panel.
25. Apply felt tape (Part number J-50397-5 from Squeak and Rattle kit) to Instrument Lower
Panel LH molded plastic clip as shown in Figure 23 and Figure 24.
a. Remove any pre-existing felt tape.
b. Cut the felt tape to approximately 8mm x 30mm.
Felt tape
Figure 24
Figure 23
26. Install Instrument Lower Panel LH to Instrument Panel.
NOTE: With the added felt tape the clip will not respond with a snap when secured so
after clipping "pull" to confirm that it locked to the Instrument Panel.
27. Install Fuel Filler Lid/Hood Lock Release Handle to the Instrument Lower Panel LH and
secure with two (2) bolts.
28. Install the A/C Switch Assembly to the Instrument Panel.
29. Install the Instrument Side Finisher (LH).
10/11
NTB14-021
PARTS INFORMATION
DESCRIPTION
Washer
Felt tape
(1) Shop supplies
(2) From Squeak and Rattle Kit J-50397
PART #
(1)
J-50397-5 (2)
QUANTITY
1
as needed
CLAIMS INFORMATION
OPERATION
OP CODE
PFP
SYM
DIAG
FRT
REPAIR - LOWER
VX4NAA
(1)
ZA
41
0.4
INSTRUMENT PANEL
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the appropriate
Lower Instrument Panel part number (68106-*****) as the primary failed part.
11/11
NTB14-021
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TSB/Document ID: NTB14021
Replacement Service Bulletin Number:
MFR Communication Date: 2014-04-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
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