Classification :

BT13-002b

Referen ce:

D ate:

NTB13-005b

January 24, 2014

2013 - 2014 ALTIMA SEDAN; WIND, ROAD, OR RATTLE NOISE
AT FOLDING DOOR MIRROR AREA
This bulletin has been amended which includes changes in the CLAIMS INFORMATION, SERVICE
PROCEDURE, and PARTS INFORMATION. Please discard previous versions of this bulletin.

APPLIED VEHICLE: 2013 - 2014 Altima Sedan (L33) with folding door mirrors only
IF YOU CONFIRM:
A wind or road type noise
is coming from either front
door around the door mirror
area

Folding door
mirror skull cap

AND / OR
A rattle or flutter type noise
is heard from the window or
mirror area(s).

Apply
tape
here

NOTE: The noises
reduce during a road
test after applying
“painter’s tape” or
suitable covering where
noted in Figure 1.

Lower cover
Figure 1

•

The rattle noise is coming from the lower cover due to loose fit.

ACTION:
Refer to the REPAIR FLOW CHART on page 2.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information
that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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REPAIR FLOW CHART

Confirmed: Wind and/or rattle noise
coming from outside door mirror(s).

The vehicle was built before:
1N4AL3A(* *)EC 111413
or
Yes
No
1N4AL3A(* *)EN 211668,
and August 7, 2013.

Replace the mirror and garnish
(skull cap) assembly. Refer to the
L DRIVER CONTROLS > MR Mirrors
section of the ESM.

Perform the SERVICE PROCEDURE
in this bulletin starting on page 3.
No

DO NOT disturb the mirror –
leave it in the exact condition
as it was during testing.
The mirror will be collected by
Nissan for further testing.

Did the SERVICE PROCEDURE
resolve the issue?
Yes

Work Completed.

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NTB13-005b

SERVICE PROCEDURE
NOTE: Noises related to this bulletin are normally resolved when the service procedure
that follows has been properly applied. The mirror assembly(ies) are NOT to be replaced
unless it is clearly determined the repair procedure does not resolve the issue and
the issue is still caused by the mirror assembly(ies). Additional notes at the end of the
SERVICE PROCEDURE, page 6 must also be followed if mirror replacement is necessary.
•

The mirror(s) should be removed for both wind/road noise and rattle noise repairs.

1. Remove the folding door mirror from the door where the noise is heard.
•

Refer to the L DRIVER CONTROLS > MR Mirrors section of the ESM.

•

Make sure your hands are clean before starting this repair.

•

When removing the door mirror corner finisher, make sure to remove it
as noted below.

Upper fastened area

Push
suitable trim tool
underneath
finisher, and
then pry outward
as shown. Move
tool further up
near upper
fastened area,
and then pry
outward again.

Figure 2

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NTB13-005b

2. Visually inspect the folding door mirror’s fastening hardware and foam strips for
looseness, damage, etc.
•

If NG, repair / replace as necessary.

3. If the folding door mirror inspects OK, note the relation between the alignment pin and
its pin hole (see Figure 3 and 4).
Seal folded in; NG

Mirror base seal

Alignment pin
Figure 3

Figure 4

4. Pull back the seal from the door mirror, and then open up the pin hole larger as
needed to allow the pin to fit through.

Cut out this section

Figure 5; Example

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NTB13-005b

5. Reinstall the seal, make sure the pin fits through and the seal fits flush and
aligned to the folding door mirror.
•

This will allow the folding door mirror to fit flush and seal properly to the door.

6. Using a pocket screwdriver or other suitable tool, remove the lower cover (see
Figure 6).

Insert in small hole

Lower cover

Figure 6

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NTB13-005b

7. Put a piece of foam (see PARTS INFORMATION) between the lower cover
and the folding door mirror, and then reinstall the lower cover.
•

The foam in PARTS INFORMATION has an adhesive backing.

•

The foam will need to be cut to size: 25 mm H x 20 mm W x 40 mm L
(approx. 1 inch H x ¾ inch W x 1 ½ inches L)

Figure 7

8. Reinstall the folding door mirror.
•

Refer to the L DRIVER CONTROLS > MR Mirrors section of the ESM.

9. Verify the repair.
a. If the incident is resolved, repairs are complete.
b. If clearly determined this service procedure did NOT resolve the issue and the issue
is still caused by the mirror assembly(ies), replace the mirror assembly(ies) and skull
cap.
¾ When removing, DO NOT DISTURB the mirror assembly. Leave the complete
assembly in the exact same condition as it was during after-repairs testing.The
mirror(s) being replaced will be collected by Nissan for further testing/investigation.

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NTB13-005b

Skull cap
mounted
on mirror

Figure 8; mirror with skull cap

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NTB13-005b

PARTS INFORMATION

*
**

DESCRIPTION

PART NUMBER

QTY

SPACER-HEADLINING (foam)

73982-9E000

1*

MIRROR ASSY-OUTSIDE LH

96302-3TH2A

1 **

MIRROR ASSY-OUTSIDE RH

96301-3TH2A

1 **

MIRROR ASSY-OUTSIDE LH (heated)

96302-3TH3A

1 **

MIRROR ASSY-OUTSIDE RH (heated)

96301-3TH3A

1 **

GARNISH DOOR MIRROR LH (skull cap)

96374-3TH1A

1 **

GARNISH DOOR MIRROR RH (skull cap)

96373-3TH1A

1 **

One part good for two folding door mirrors; cut to size.
These parts are not normally replaced. See notes at the end of
the SERVICE PROCEDURE, page 6.

CLAIMS INFORMATION
Vehicle is Built Before 1N4AL3A(* *)EC 111413 or 1N4AL3A(* *)EN 211668, and
August 7, 2013
Submit a Primary Part (PP) type claim using the following claims coding:

DESCRIPTION
ROAD TEST & DOOR MIRROR REPAIR

PFP
(1)

OP CODE *
BX3SAA

SYM
ZE

DIA
32

FRT
0.5

(1) Refer to the electronic parts catalog FAST and use the appropriate electric front door mirror as
the Primary Failed Part (PFP), (part number 96301-xxxxx or 96302-xxxxx).
(*) This operation code only to be used on vehicles built before August 7, 2013.

IF Needed or IF Vehicle is built On or After 1N4AL3A(* *)EC 111413 or
1N4AL3A(* *)EN 211668, and August 7, 2013
Submit a Primary Part (PP) type claim using the following claims coding:

DESCRIPTION
RPL ONE ELECTRIC DOOR MIRROR

PFP
(1)

OP CODE
UJ10EAA

SYM
ZE

DIA
32

FRT
(2)

(1) Refer to the electronic parts catalog FAST and use the appropriate electric front door mirror as
the Primary Failed Part (PFP), (part number 96301-xxxxx or 96302-xxxxx).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate time.

And
DESCRIPTION
Refinish Block Colored Plastic Parts
Preparation and Mix

OP CODE
ZV1HAA
ZZ99AA

FRT
(3)
(3)

(3) Reference the current Nissan Paint Warranty Flat Rate Manual and use
the indicated flat rate time.
Expense Code:

EXPENSE CODE
019

DESCRIPTION
Paint and Materials

MAX AMOUNT
(4)

(4) Calculate the Material Allowance as indicated in the warranty paint general information.

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NTB13-005b