Classification :

BT12-023

Ref eren ce:

D at e:

NTB13-063

June 7, 2013

2009 - 2013 MAXIMA; FRONT PASSENGER SEAT
ABOVE NORMAL VIBRATION AT HIGHWAY SPEEDS
APPLIED VEHICLE: 2009 - 2013 Maxima (A35)
APPLIED VINs and
DATES: Go to page 4

IF YOU CONFIRM:
The front passenger seatback has a greater than normal vibration at highway speeds
AND
There are no other shake or vibrations with the vehicle.

ACTION:
Use the REPAIR FLOW CHART on page 3 to determine the repair(s) to be performed.
NOTES:
•

The description under IF YOU CONFIRM must exist for this bulletin to apply.

•

If determined the passenger seatback frame will be replaced:
¾ The headrest, seatback pad, seatback frame bolts, and side airbag nuts must
also be replaced.
¾ The seatback trim and seatback board will be reused.

•

Do not replace the seat cushion and frame assembly or complete seat assembly.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work
you will be performing. You MUST closely follow the entire REPAIR FLOW CHART as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not ‘do-it-yourselfers’. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/8

PARTS INFORMATION

*

DESCRIPTION
Frame & Device Assy Front Seat Back, RH
Pad-Front Seat Back (w/ heated seat)

PART #

QUANTITY

87604-9DA6E

1

87611-9DA6B

1

Pad-Front Seat Back (w/o heated seat)

87611-9DA4B

1

Head Rest Assy-Front Seat

*

1

Brkt-Front Seat Adjuster ***

87414-9N00B

1 **

Rod-air bag, front seat (side airbag nuts)

87332-9N00B

2

Bolt (seatback frame bolt)

87799-9N00B

4

Rod-Air Bag, Front Seat (rod bolt)

87607-9N00B

2

Look up the current passenger head rest assembly Part Number (P/N) by VIN in
WINFAST or equivalent Electronic Parts Catalog. Find this “Parts Catalog” P/N in
Table A below. Order the new P/N listed to the right.

** Determine if this part is needed. Refer to the REPAIR FLOW CHART on page 3.
*** Seat bracket: Includes mounting hardware.
Table A
If Parts Catalog
Passenger
Head Rest P/N is:
86400-9N00B or
86400-ZX70B

If Parts Catalog
Passenger
Head Rest P/N is:
86400-9DB0E
86400-9N10A

Order
Head Rest P/N:
86400-9DA6B

86400-9N00C

86400-9DA6C

86400-9NA0E or
86400-9DA0E

86400-9DA6E

86400-9N10B or
86400-ZX80B

86400-9DB6B

86400-9N10C

86400-9DB6C

Order
Head Rest P/N:
86400-9DB6E
86400-9DB6A

86400-9N20B or
86400-ZX83B

86400-9DC6B

86400-9N20C
86400-9DC0E
86400-9N20A
86400-ZY90D

86400-9DC6C
86400-9DC6E
86400-9DC6A
86400-9DC6D

CLAIMS INFORMATION
Submit a Primary Part (PP) type claim using the following claims coding:
DESCRIPTION

PFP

OP CODE SYM DIAG FRT

RPL RIGHT SEAT BACK FRAME ASS'Y 87604-9DA6E

VH22AA
ZN
32
(1)
(1) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.

2/8

NTB13-063

REPAIR FLOW CHART

The passenger front seatback
vibrates at highway speeds

For ALL vehicles built before
VIN 1N4AA5AP(*)DC 814045
and November 2, 2012:
The front passenger seatback
frame will be replaced

Before replacing the front
passenger seatback frame:
Was the vehicle built before
VIN 1N4AA51E(*)9C 849053
and May 1, 2009?
Yes

No

Inspect for previous
seat bracket installation

Replace the front passenger
seatback frame only

Was a seat bracket
previously installed?
No

Yes

Replace the front passenger
seatback frame AND install
the seat bracket

END

3/8

NTB13-063

SERVICE PROCEDURE
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service
Manual (ESM) when working on or near a Supplemental Restraint System (SRS),
such as an airbag.
NOTE:
•

Use suitable protective covering where needed during seat assembly removal and
installation.

•

Perform all repairs in a clean environment.

For ALL vehicles built before VIN 1N4AA5AP(*)DC 814045 and November 2, 2012:
Replace the front passenger seatback frame.
•

The front passenger head rest also needs to be replaced with this repair (see
Table A on page 3).

•

Refer to the J BODY INTERIOR > Seat section of the ESM, if needed.

In addition to above, for vehicles built before VIN 1N4AA51E(*)9C 849053 and
May 1, 2009:
Check for seat bracket installation.
•

If a seat bracket is found, reuse it.

•

If a seat bracket is not found, install one.
¾ The seat bracket can be checked for and installed during seatback
frame replacement.
¾ Refer to page 6 for installation tips.

4/8

NTB13-063

Example of Front Passenger Seat

3

22

5/8

NTB13-063

Tips on Seat Bracket Installation
NOTES:
•

Although pictures show the seat
assembly in the vehicle, all repairs
should performed with the seat
removed.

•

The seat bracket should be installed
after seatback frame replacement.

Seat bracket

1. Remove the passenger seat cushion outer
finisher as follows:

a. While carefully pulling out on the center
of the finisher, insert a suitable tool in
the gap, and then carefully pry between
it and the inside finisher (see Figure 1).

Figure 1

b. Work your way around the back of the
finisher, continuing to pull while pushing
on each clip point. See Figure 2 and
Figure 3 (next page) for clip point
locations.

Push On
Clip

Figure 2
6/8

NTB13-063

c. With the rear of the finisher unclipped, carefully pull more on the finisher to
unfasten the four side clips. See Figure 3 for the four side clip locations.
NOTE: The front clip is not unfastened at this time, even though Figure 3 shows it is.
Inside Finisher
Outer Finisher

Side Clips

Clip
Points
Side Clips
Front Clip

Figure 3

d. To unfasten the front clip, grab and
pull on the front inner edge of the
finisher while prying between it
and the frame it’s clipped to (see
Figure 4).

Seat Frame

Pull
Finisher
Here

Front Clip

Figure 4

7/8

NTB13-063

2. Pop the stud (supplied with the seat
bracket) through the hole at the rear
of the Outboard (O/B) track from
underneath, and then hold it in place
(see Figure 5).

TORX bolt
goes
through
this hole

NOTE: It may be easier to install and
hold the stud with a strong magnet.

Bracket

3. Position the bracket with the stud
through its lower hole, and then install
the nut and new TORX bolt finger tight
(see Figure 5).

Stud

NOTES:
•
•

Figure 5

A nut and TORX bolt come with
the seat bracket.
Do not reuse the old TORX bolt.

4. Torque the bolt first, and then the nut.
Figure 6 shows the bracket installed.
•

Torque the bolt first to 45-55 N•m
(4.6-5.6 kg-m, 33-41 ft lbs).

•

Torque the nut to 20.6-30.6 N•m
(2.1-3.1 kg-m, 15-23 ft lbs).

Bracket
installed

Figure 6

8/8

NTB13-063