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Reference:

Date:

NTB13-061

June 6, 2013

VOLUNTARY SERVICE CAMPAIGN
2011-2012 LEAF; LI-ION BATTERY CONTROLLER
AND ON-BOARD CHARGER REPROGRAM
CAMPAIGN I.D. #:

P3227

®
APPLIED VEHICLE: 2011-2012 LEAF (ZE0)

Check Service Comm to confirm campaign eligibility.

INTRODUCTION
This voluntary service campaign provides complimentary update of certain vehicle software in
MY11-12 LEAFs to match current MY13 production specifications. The reprogramming of the
Lithium Ion Battery controller is intended to improve the accuracy of the Battery Capacity Level
Gauge. The reprogramming of the On-Board Charger is intended to expand the number of
compatible chargers.

IDENTIFICATION NUMBER
Nissan has assigned identification number P3227 to this campaign. This number must
appear on all communications and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service
Manual (ESM) when working on or near a High Voltage (HV) System or Supplemental
Restraint System (SRS), such as an airbag.

REPAIR OVERVIEW

Use Service Comm (campaign ID # P3227) to confirm
the vehicle you’re working on is affected by this campaign

Have ASIST on the CONSULT PC freshly synchronized (updated)

Reprogram the:
•
•

CHARGER/PD MODULE (On-Board Charger)
HV BATTERY (Lithium Ion Battery Controller)

Erase DTC’s from all systems and turn timers back on for
charging and climate control

END

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SERVICE PROCEDURE
Reprogram the CHARGER/PD MODULE (On-Board Charger) and the HV BATTERY
(Lithium Ion Battery Controller)
1. Before continuing, it is IMPORTANT to make sure:
•
•

ASIST on the CONSULT PC has been freshly synchronized (updated).
All CONSULT related software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets all reprogramming software during
ASIST synchronization.

CAUTION:
•

Turn off all cell phones and external Bluetooth devices within range of C-III plus.

•

Do not touch C-III plus during reprogramming.

•

Do not disconnect the AC adaptor during reprogramming.

•

Do not disconnect the “plus” VIs diagnostic cables during reprogramming.

•

Do not touch the power (“ignition”) switch during reprogramming.

•

Do not touch any electrical switch during reprogramming.

2. Have the GR8 Multitasking Battery Diagnostic Station (battery tester/charger)
available and ready to use.
•

For proper setup, go to Page 38, GR8 Multitasking Battery Diagnostic Station.

•

Do not connect the battery tester/charger at this time. The battery tester/charger
will be set up later in this bulletin.
CAUTION: Battery voltage must stay between 12 volts and 15.5 volts during each
reprogramming or module recovery may not be available.
CAUTION: Do not charge the High Voltage (HV) Lithium Ion battery during
reprogramming and disconnect Electric Vehicle Service Equipment (EVSE).

NOTES:
¾ Check to see if the timer for either charging or climate control is on. If on, turn
it off and make sure to turn it back on after reprogramming.

3. Once all ASIST and CONSULT related updates have been performed, attach the
CONSULT PC to vehicle.
• Connect the plus VI to the vehicle and then to the Consult PC with the USB cable.
•

Connect the AC adapter to the CONSULT PC.

4. Turn on the CONSULT PC, and then open C-III plus.

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5. Depress the vehicle’s power (“ignition”) switch twice without depressing the
brake pedal.
•

The meter and gauges will illuminate.
CAUTION: Do Not set the vehicle in “READY to drive” mode.
NOTE: Make sure all accessories are turned off.

6. After the plus VI is recognized, select Diagnosis (All Systems) and then Confirm.
•

After system call has completed erase all DTCs.

7. Select the Home button and then YES to return to the screen shown in Figure 1, and
then select Re/programming, Configuration.
NOTE: Make sure all applications other than ASIST and C-III plus are closed.

Plus VI is
recognized

Step
6

Step
7

Figure 1

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8. Check mark box for Confirmed Instructions (circled in green) by selecting it,
and then select Next.

Step
8

Figure 2
9. Select LEAF and 2011 or 2012, or Automatic Selection (VIN).
•

If Automatic Selection (VIN) is selected, wait for the Reading VIN screen to
complete (picture not shown).

10. Select Select.

This works,
too

Step
9

Step
10

Figure 3

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11. Verify the VIN in VIN or Chassis # matches that of the vehicle.
•

If the correct VIN is displayed, select Confirm.

Verify
here

If OK, select
Confirm

Figure 4
12. Select Confirm again.

Step
12

Figure 5

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CHARGER/PD MODULE (On-Board Charger) update
13. Select CHARGER/PD MODULE.
•

Wait for system call to complete.

Step
13
CHARGER/PD MODULE

Figure 6
14. Select Reprogramming.

Step
14

Figure 7

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15. Write down the Part Number on the vehicle’s repair order (see Figure 8) and confirm if
it matches one of the part numbers in Table “A” below.
Table A
MODEL YEAR
2011-2012 LEAF (ZE0)
•

CURRENT CHARGER/PD MODULE PART NUMBER:
296A03NA0A, 3NA1A, 3NA2A, 3NA3A, 3NA4A, 3NA5A, 3NA6A,
3NA4E

If the CHARGER/PD MODULE part number is one of the part numbers listed in the
table above, continue with reprogramming.
¾ Select Save, and then go to Step 16.

•

If the CHARGER/PD MODULE part number is not listed, proceed to the
HV BATTERY module update on page 18.
¾ If the CHARGER/PD MODULE part number is not in the table above, this
campaign may not apply or it has already been done. Recheck Service Comm for
campaign eligibility.

CHARGER/PD MODULE

Verify
here

296A0-_ _ _ _ _

If OK, select
Save

Figure 8

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16. Read the precautions on page 1, and then select page 2 (page 2 not shown) with
arrow. After reading page 2, select Confirmed instructions, and then select Next.

Step
16

Figure 9
NOTE: In some cases, more than one new P/N for reprogramming is available.
¾ In this case, the screen in Figure 10 will display.
¾ Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.
•

If you get this screen and it is blank (no reprogramming listed), it may mean that
there is no reprogramming available for this vehicle, this campaign does not apply or
it has already been done. Recheck Service Comm for campaign eligibility.

CHARGER/PD MODULE

Figure 10
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17. Verify the Current Part Number matches the Part Number written down in step 15,
and then select Next.

296A0-_ _ _ _ _
296A0-_ _ _ _ _

CHARGER/PD MODULE

Verify P/Ns
above, then
select Next

Figure 11
18. If the screen in Figure 12 appears, first select Delete then Confirm, and then Other
Operation.
•

This will erase the Saved Data List and restart the reprogram from step 13.

•

If no Saved Data List is stored Figure 14 will be displayed. Proceed to step 19.

CHARGER/PD MODULE
296A0-_ _ _ _ _

Step
18

Figure 12
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19. Open the hood, and then set up the GR8 Multitasking Battery Diagnostic Station
(battery tester/charger) for the 12V battery.
•

For battery charger/tester setup, refer to Page 38, GR8 Multitasking Battery
Diagnostic Station Setup.
CAUTION: Battery voltage must stay between 12 volts and 15.5 volts.
CAUTION: Do not charge the High Voltage (HV) Lithium Ion battery during
reprogramming.

12V battery

DO NOT CHARGE
during reprogramming

Figure 13
20. Confirm battery voltage is correct, and then select Next.
NOTE: Battery voltage must stay within specified range to make the indicator turn green.

Monitor 12V
battery
voltage here

Must be
“Green” before
selecting Next

Figure 14

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21. With battery voltage in the green, select Start.
•

The reprogramming process begins when Start has been selected.
NOTE: For reprogramming to continue, vehicle 12V battery voltage must stay
within 12 volts and 15.5 volts. Make sure the voltage level is sufficient.

Monitor 12V
battery
voltage here

Step
21

Figure 15
22. Wait for both bar graphs to complete.

Figure 16

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23. When the screen in Figure 17 appears, reprogramming is complete.
a. Select Next, and then wait for System Call to complete.
b. Proceed to step 24 on page 15 to erase DTCs.

Step
23a

Figure 17

NOTE: If the reprogram will not complete, see the next page (page 14) to RETRY the
reprogram update.

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CHARGER/PD MODULE (On-Board Charger) recovery

CAUTION: If reprogramming does not complete and the !? displays as shown in Figure A:

•
•
•
•
•
•

Check battery voltage (12.0 –