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NHTSA ID Number: 10192188

Manufacturer Communication Number: ITB08021F

TSB/Document Date: 2021-05-10


Summary

SERVICE INFORMATION The navigation system in the Applied Vehicles of this bulletin has an HDD (Hard Disc Drive) map data storage system. This bulletin contains the information and instructions for updating/upgrading the map data with a new version. See this bulletin for further detail.


Classificatio n:

Referen ce:

Date:

EL08-002f

ITB08-021f

June 4, 2013

UPGRADING HDD NAVIGATION MAP DATA
This bulletin has been amended to correct the hyperlink on page 14.
No other changes have been made to the body of this bulletin.
Please discard previous versions.

APPLIED VEHICLES:

2007 – 2008 G35 Sedan (V36)
2008 – 2009 G37 Coupe (CV36)
2009 G37 Sedan (V36)
2009 G37 Convertible (HV36)

2009 FX (S51)
2008 – 2010 QX56 (JA60)
2008 – 2009 EX35 (J50)
2008 – 2010 M (Y50)

SERVICE INFORMATION
The navigation system (if equipped) in the Applied Vehicles listed above has a HDD (Hard Disc Drive) map
data storage system. This bulletin contains the information and instructions for updating/upgrading the map
data with a new version.
An instruction manual for HDD Navigation Updates is also available in ASIST under Specialty Tools > HD Navi.
Tools > Hard Drive Navigation Update Manual.
When new versions of map data are available, customers can purchase a Coupon Number via the internet at
www.infinitinavigation.com or by calling NAVTEQ at 1-866-462-8837. The customer then takes their vehicle,
along with the Coupon Number, to an InfinitieBay logo dealer to have the new version of map data installed into their
navigation system. The time needed to install the new map data into the vehicle is approximately 30 minutes.
The HDD update kit (P/N: J-48850-A) is required to perform map data updates. One HDD update kit was
shipped to each dealer as part of the essential tool program. See page 28 for kit details.
Make sure to use the newest Map Data Master Discs (2 disc set) when
performing HDD Navigation Map Data Upgrades.

As of the publication date of this bulletin, the newest disc set is
2013MY (12-13).

Figure A

Additional Master Discs are available from TECH-MATE at
1-800-662-2001.

InfinitieBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your InfinitieBay logo dealer to determine if this
applies to your vehicle.

1/27

SERVICE PROCEDURE
IMPORTANT:

Make sure your ASIST has been freshly synchronized and all C-III plus updates have been installed.
The HDD (Hard Disc Drive) rewrite software is delivered via ASIST synchronization.

Before the map upgrade can be performed, a Coupon Number must be purchased from
www.infinitinavigation.com or by calling NAVTEQ at 1-866-462-8837.

Before starting, it is recommend that you check the Current Map Version in the vehicle using the
vehicle’s navigation screen to make sure an upgrade is needed (see page 26).

Overview of the HDD (Hard Disc Drive) Map Upgrade
This procedure is divided into 7 sections. Complete each section in the following order:
SECTION 1: Installing the Update Map into the Consult PC……………………………………Page 3
(This is required only once for each new map version)
SECTION 2: Connecting the Consult PC to the HDD Navigation System………………….....Page 9
SECTION 3: Generating the Certification Number...……………………………………….........Page 10
SECTION 4: Acquiring the Install Key...………………………………………………………......Page 14
SECTION 5: Upgrading the Map Data in the HDD Navigation System………...……………...Page 19
SECTION 6: Disconnecting the Consult PC and CF (Compact Flash) Adapter......................Page 24
SECTION 7: Verifying the Upgrade Result……………………………….………………..……..Page 26

Checking Current Map Version in the Vehicle
Using the Vehicle’s Navigation Screen…………………………………................…....Page 26

HDD update kit (P/N: J-48850-A)………………………………………………………….Page 28

2/27

ITB08-021f

SECTION 1: INSTALLING THE UPDATE MAP INTO ASSIST

Once the newest version is installed into the Consult PC it can be used to upgrade many HDD
navigation systems. It is not necessary to install the updated map each time you perform a map data
upgrade.

If the newest map data is already installed in the Consult PC, you can skip to Section 2 on page 9.

C-III DVD
drive
1. Connect the DVD drive to the Consult PC with the
USB cable.

Figure 1-1

2. Turn ON the Consult PC.

3. Open / start ASIST.

3/27

ITB08-021f

4. Select Specialty Tools, Then HD Navi. Tools.

Step 4

Figure 1-2
5. Select Install Map Update

Step 5

Figure 1-3

4/27

ITB08-021f

6. Select Installing updated map
HDD Rewrite Application

Please select work items.
Step 6

Installing updated
map

Generation and
confirmation of
certification No.

Map update

CDDB update

Map version
display

Setting/History

4

Program update
EXIT
Figure 1-4
7. Insert the Map Data Master Disc 1 into the DVD drive.
8. Confirm the correct name of the DVD drive is displayed (see Figure 1-5).

“E” is likely the correct name for the DVD drive.

The DVD drive name may be different depending on the drive configuration of your Consult PC.

9. Select START

Step 8
Step 9

Figure 1-5

5/27

ITB08-021f

Installation of the update map will start and a progress screen will display.

Installation will take several minutes.

Figure 1-6

At about 35% this message will display:
Information

Please Inset Disc No. 2 in Drive.
NO

YES
Figure 1-7

When you get the above message, remove Disc 1; install Disc 2; then select YES.

6/27

ITB08-021f

When installation is complete the screen shown in Figure 1-8 will display.

10. Select OK

Step 10

Figure 1-8

11. Select EXIT
HDD Rewrite Application

Please select work items.
Installing updated
map

Generation and
confirmation of
certification No.

Map update

CDDB update

Map version
display

Setting/History

Program update
Step 11

EXIT

Figure 1-9

7/27

ITB08-021f

12. Remove Disc 2 from the DVD drive.
13. Select the Safely Remove Hardware icon on the “system tray” which is displayed in the bottom right of the
Consult PC screen.

You may need to click on the “expand arrow” to expand the icon selections.

Step 13

System tray

Expand
arrow

Figure 1-10

14. Select Safely remove USB Mass Storage Device - Drive (E:)

The drive name will likely be E, but may be different depending on the drive configuration of your
Consult PC.

Figure 1-11

15. Disconnect the DVD drive from the Consult PC.

C-III DVD
drive

Figure 1-12

8/27

ITB08-021f

SECTION 2: CONNECTING the Consult PC TO THE HDD NAVIGATION SYSTEM

All navigation components must be installed in the vehicle and connected correctly.

Make sure the vehicle battery is charged and connected.

Do not touch the CF (Compact Flash) adapter with wet hands.

CAUTION:
• Do not turn the ignition ON when the Consult PC is connected to the navigation system with the CF
adapter.

Obey the following instructions; otherwise the CF Adapter, CF card slot, or navigation system may
be damaged.

1. Make sure the ignition is OFF.
2. Close any applications that are running on the Consult PC.

If the Consult PC is OFF, leave it OFF for now.

3. Connect USB cable to the Consult PC.

Make sure connector is fully inserted.

Figure 2-1

4. Connect the other end of the USB cable to the CF adapter.

Make sure connector is fully inserted.

Figure 2-2

5. Carefully insert the CF adapter into the CF card slot of the
vehicle audio/navigation system.

Label side should be UP.

Insert it all the way (firmly), to its stop.
Figure 2-3
9/27

ITB08-021f

SECTION 3: GENERATING THE CERTIFICATION NUMBER

The Certification Number is different for each HDD (Hard Disc Drive) navigation system. Make sure you
are connected with the CF adaptor to the system (vehicle) that you will be updating.

1. Turn ON the Consult PC.

2. Open / start ASIST.

3. Select Specialty Tools, Then HD Navi. Tools.

Step 3

Figure 3-1

10/27

ITB08-021f

4. Select Install Map Update

Step 4

Figure 3-2

5. Select Generation and confirmation of Certification number.
HDD Rewrite Application

Please select work items.
Step 5
Installing updated
map

Generation and
confirmation of
certification No.

Map update

CDDB update

Map version
display

Setting/History

4

Program update
EXIT
Figure 3-3

NOTE: If the HDD Rewrite application was open/running when you connected to the navigation system
(plugged in the CF adapter), the navigation system may not be recognized and you may get an error
message. In this case, exit/close ASIST, then start it again (reopen it).

11/27

ITB08-021f

6. Click START

Step 6

Figure 3-4

NOTE: If you get the message shown in Figure 3-5:

The map data installed in your Consult PC is the same or older than the map data in the vehicle. The
map update may not be needed.
a. Skip to Section 6 on page 23 (disconnect the Consult PC from the vehicle navigation system).
b. Check the map version in the vehicle (see page 26).

Figure 3-5

12/27

ITB08-021f

7. Write down the Certification Number.

8. Select OK

HDD Rewrite Application

Generation and confirmation of Certification No.

Certification No. is
Step 7

XXXX

_ XXXX

Step 8

OK

Figure 3-6

13/27

ITB08-021f

SECTION 4: ACQUIRING THE INSTALL KEY

Before starting this section, you need:
¾ A Coupon Number (purchased from NAVTEQ via the Internet at www.infinitinavigation.com or by
calling NAVTEQ at 1-866-462-8837).
¾ A Certification No. (Generated from the vehicle HDD navigation unit in Section 3).

12

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TSB/Document ID: ITB08021F

Replacement Service Bulletin Number:

MFR Communication Date: 2013-06-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

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