Classificatio n:

Reference:

AT13-005

Date:

NTB13-059

May 30, 2013

2013 ALTIMA SEDAN AND PATHFINDER
MIL “ON” WITH DTC P062F
APPLIED VEHICLES: 2013 Altima Sedan (L33)
2013 Pathfinder (R52)
IF YOU CONFIRM:
•

The Malfunction Indicator Light (MIL) is “ON” with DTC P062F (Internal Control
Module EEPROM Error) stored in the Transmission Control Module (TCM).
and

•

No drivability symptoms are present.

ACTION:
1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the
vehicle you are working on.
2. If this bulletin applies, reprogram the TCM.

CLAIMS INFORMATION
Submit a Primary Part (PFP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE SYM DIA FRT
Reprogram Transmission Control Module
(1)
JE99AA
ZE
32
(2)
(1) Reference the electronic parts catalog (FAST) and use the Transmission Control
Module assembly part number (31036 – XXXXX) as the Primary Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
IMPORTANT: The purpose of "ACTION" (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire Service Procedure as it contains information that is essential
to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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SERVICE PROCEDURE

NOTE:
•

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

•

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure.

CAUTION:
•

Connect a battery charger to the vehicle battery.
If the vehicle battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the TCM may be damaged.

•

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.

•

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the TCM may be damaged.

•

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within
range of the CONSULT PC during reprogramming, reprogramming may be
interrupted and the TCM may be damaged.

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1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.

2. Open ASIST on the CONSULT PC and start C-III plus.

3. Wait for the plus VI to be recognized.
•

The serial number will display when the plus VI is recognized.

4. Select Re/programming, Configuration.

VI is
recognized

Step
4

Figure 1

5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.

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6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).

6A: Current TCM P/N
TRANSMISSION

31036 -

Figure 2

B. Compare the P/N you wrote down to the numbers in the Current TCM Part Number
column in Table A below.
•

If there is a match, this bulletin applies. Continue with the reprogramming
procedure.

•

If there is not a match, this bulletin does not apply. Close C-III plus and refer to
ASIST for further diagnostic information.

Table A
Model
Altima Sedan
(L33)
Pathfinder
(R52)

Model Year

Current TCM Part Number Before Reprogramming:
31036 - XXXXX

13MY

3NT0A, 3TA0A, 3TA4A, 3TA6A, 3TA4B

13MY

3KA2A, 3KD2A, 3KA4A, 3KA4B, 3KD4A, 3KD4B

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7. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.
NOTE:
•

In some cases, more than one new P/N for reprogramming is available.
¾ In this case, the screen in Figure 3 displays.
¾ Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

•

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for
further diagnosis.
IMPORTANT: If C-III plus locks up or freezes at this point or displays “cannot
complete reprogramming, CONSULT PC is set up with User Rights.
Reprogramming can be completed with Administrator log in”, the TOUGHBOOK
settings need to be changed so that Users have full access rights. See your
Dealership’s IT System Administrator for details.

TRANSMISSION

Figure 3

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8. When the screen in Figure 4 displays, reprogramming is complete.

NOTE: If the screen in Figure 4 does not display (reprogramming does not complete),
refer to the information on the next page.

9. Disconnect the battery charger from the vehicle.

10. Select Next.

Step
10

Figure 4

NOTE:
•

In the next step (page 8), you will perform Erase All DTCs.

•

DTC erase is required before C-III plus will provide the final reprogramming
confirmation report.

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TCM recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:
•

Check battery voltage
(12.0–15.5 V).

•

Ignition is ON, engine OFF.

•

External Bluetooth® devices
are OFF.

•

All electrical loads are OFF.

•

Select retry and follow the
on screen instructions.

•

“Retry” may not go through
on first attempt and can be
selected more than once.

Figure 5

If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:
•

Check battery voltage
(12.0 – 15.5 V).

•

CONSULT A/C adapter is
plugged in.

•

Ignition is ON, engine OFF.

•

Transmission is in Park.

•

All C-III plus / VI cables are
securely connected.

•

All C-III plus updates are
installed.

•

Select Home, and restart
the reprogram procedure
from the beginning.

Figure 6

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11. Follow the on-screen instructions to Erase All DTCs.
12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.
15. Select Confirm.

31036 - _ _ _ _ _

Step
13

31036 - _ _ _ _ _

TRANSMISSION

Step
14

Step
15

Figure 7

16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
19. Make sure the vehicle operates correctly and the MIL is OFF.
•

If the MIL comes ON, go back to ASIST for further diagnostic information.

•

Diagnosis and repairs beyond TCM reprogramming are not covered by this bulletin.

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